Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSales or Lettings, a VERY good agent.
I have two rental properties, one of which I bought via Mishon Mackay. I really can't fault this agent. Jay on the sales team was superb and all those in the letting and management department provide an excellent service. Jordan, Maria and Skye deserve a special mention from me. They are so helpful and friendly it is frankly a pleasure to deal with them; and not to leave out Natasha and Gracie .... To all those mentioned, a big thank you from me!
Gail · 23 July 2020
★★★★★ 5/5
TrustpilotSelling our house
Selling a house, with all that goes with it, is a testing time before you factor in COVID-19. We began the process in February before the country knew what was coming. Glen from the Portslade branch really took a lot of trouble and got the ball rolling immediately. He arranged a successful open house and two days later we had a confirmed sale which has continued to exchange/completion. He was very kind, friendly and efficient. During the lockdown Damien from the Portslade branch kept in regular telephone contact which was reassuring in the ‘vacuum’ that was lockdown. Thank you Mishon Mackay for your kind and efficient service.
Sue · 23 July 2020
★★★★★ 5/5
TrustpilotGreat Kemptown team
Alexandra was fantastic. Great communication and found me the house I wanted. Thank you so much Mishon Mackay kemptown! I now have a wonderful house that I can’t wait to make my home!
Zhaleh · 16 March 2020
★★★★★ 5/5
TrustpilotSelling a house during the pandemic. .......never easy.......,,
We have just sold our property in Kemptown. Selling a house, no matter when, is always challenging but attempting to find a buyer and then to complete the sale during Covid-19 has been a very harem-scarem process. Thankfully, Josh Pennycot from the Kemptown branch of Mischon Mackay has eased the challenge, been there to mop fevered brows and provided a trusted sounding board for us throughout the process.Josh helped enormously to smooth the selling process - his eminent communication skills, coupled with tact and a friendly demeanour, ensured our property was postively shown to a significant number of potential buyers. Then, once a decision was made on the sale, Josh helped both ourselves and the buyers through a torturous path involving the simultaneous exchange of contracts and completion.So - what could have been a total nightmare was, thanks to the help and professionalism of Josh and his colleagues at Mischon Mackay, a very manageable if not enjoyable process.
Ian · 29 May 2020
★★★★★ 4/5
TrustpilotThe flat we found through Michon Mackay…
The flat we found through Michon Mackay was beautiful and the move in process was especially smooth. I encountered a few personal problems throughout my 14 month tenancy which they were generally supportive with. The only thing I would recommend for improvement on was the maintenance of the flat, as I requested a couple things to be fixed which never got done. However, I'm not actually sure if this was due to the estate agents or the landlord, to be fair! More transparency with regards to what a break clause was would have been nice as well (not all of us are estate agents). Otherwise satisfied.
Lex · 20 May 2020
★★★★★ 5/5
TrustpilotExcellent service during COVID-19 lockdown
As a tenant of a property which is managed by Mischon Mackay we recently were in the unfortunate situation during lockdown of the macerator pump stopping working in the kitchen - this is required to pump all kitchen waste water out of the of the house, including the dishwasher and washing machine.I was very pleased to get a quick reply to my email from Jordan, at Mischon Mackay, on a Saturday morning to discuss the problem, and how diligently she worked with plumbers, including speaking to them on the phone in the evening after hours, to try to get the pump repaired asap during this difficult time when people are working with reduced staff and the difficulties of social distancing and lockdown. I am delighted (and relieved) to say the pump has been repaired and the engineers that attended were professional and compliant with all health and safety requirements at this difficult time. Excellent service - thank you!
Jan.e · 3 May 2020
★★★★★ 5/5
GoogleCan't recommend Sue enough! Amazing and professional. Thank you so much
Cerys · 18 June 2023
★★★★★ 5/5
TrustpilotJordan's the best
I've been lucky enough to have Jordan Mackay handle the flat I'm currently renting. She's always been very prompt with her replies, honest and kind. She's always answered all of my questions, no matter how silly they were, and has been able to put my mind at ease on many occasions. But particularly now with everything that's going on due to Covid-19, Jordan's been spectacular and I am so grateful to her.I've been renting through Mishon Mackay for over a year now and they've always been great when it comes to important things.
Milena · 22 April 2020
★★★★★ 5/5
TrustpilotDELIGHTED with Skye services
I have been tenant with Mishon Mackay for almost two years and at the beginning I was a little bit disappointed and worried about raising any issue in the house with the previous agent that they had as she was not really grateful, however since that agent left and Skye became my new direct agent to contact to, she is always keen to help with any problem that I have and acting really professionally by solving it. I have just renewed the contract and she managed it so quick and even dealing positively with a small concern that I had. So I hope to be in the same house and with the same team for long, which it will mean that them and myself will be happy and comfortable
Manuel · 11 March 2020
★★★★★ 5/5
TrustpilotMishon Mackay were wonderful from the…
Mishon Mackay were wonderful from the very start. We went into the office to learn more about the area. The first house they recommended to us, turned out to the be the one we bought. They are very knowledgeable about the area as well as being friendly and helpful. Despite numerous stresses with the seller, Glenn and Damien at Mishon Mackay were always contactable and always helped put our minds at ease. This was much appreciated as first time buyers! Many thanks, we are now settled in our lovely Portslade home! We would definitely recommend this estate agents. Georgina and Tom
Georgina · 10 March 2020
★★★★★ 5/5
TrustpilotThank you so much Amy and Sarah
Thank you so much Amy and Sarah. You have helped me so much and made the move so much less stressful. Thank you for being great at communicating so well, promptly and with care.
Pete · 13 April 2019
★★★★★ 5/5
TrustpilotJohn & Charlotte are a great and…
John & Charlotte are a great and personable team. They worked consistently to generate a good level of viewings (outperforming the other agents) during a slow time in the market. Throughout the sales process Charlotte in particular has been a great anchor; bringing a sense of confidence and calm, and communicating clearly and effectively at all times. I am very happy with the work that Mishon Mackay has done and the way in which they have gone about it. I highly recommend their services.
Stephanie · 28 February 2020
★★★★★ 5/5
TrustpilotMy experience with Mishon Mackay has…
My experience with Mishon Mackay has been great, the sales team at the seven dials branch worked really hard to get us through to exchange, as it turned out to be a very long process due to delays because of covid! Glenn communicated with me throughout the sale and provided updates, we are very pleased with the outcome. I certainly recommend Mishon Mackay to anyone looking to buy or sell a property. Thanks
May · 14 October 2021
★★★★★ 5/5
TrustpilotEfficient
Alexandra at Mishon Mackay, Kemp Town was very efficient, with good customer service. In all it was a team effort from the branch that helped toward the exchange process.
Sarah · 16 December 2020
★★★★★ 5/5
TrustpilotIn control
Being overseas, Mishon Mackay managed the lettings of my flat. I always felt that it was in safe hands. They were extremely prompt and efficient in everything they did. Thanks to Maria Vrahnaki!
Tim · 8 July 2019
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from all in the Hove branch. Chris and his team were incredibly helpful and professional. They kept me advised throughout the process and were a pleasure to deal with. Would highly recommend them.
A · 5 February 2018
★★★★★ 5/5
TrustpilotMishon Mackay have been the agents for a purchase in Hove.
Mishon Mackay have been the agents for my property purchase in Hove. From the first time I contacted their office, to view the property, I have been continually impressed by their professionalism, personal care and how easy they have made a complex process. Tom and Sarah, in particular, helped throughout the process and as representatives of Mishon Mackay have been exemplary. Any question no matter how difficult or minor has been responded to quickly, efficiently and with a great degree of professionalism and understanding of my needs. They have been great to go through this process with and I can't thank them enough for their support and understanding. I would fully recommend Mishon Mackay and although I am sure I will be happy in my home for many years, will certainly use them as agents should I ever come to sell.
James · 7 November 2019
★★★★★ 5/5
TrustpilotGreat service for over five years of renting...
As a tenant I found that Mishon Mackay to be excellent from day one. The staff are friendly and efficient, I even enjoyed my six monthly inspections. If anything at all went wrong (like the refrigerator packing up) it was dealt with very quickly even though they had to get clearance from my landlord, it was all handled in a timely way which I was grateful for. I tried my best to leave the flat as I had found it when I moved in and was given a full refund of my damage deposit.I can only hope that my new agent is as efficient.
Malcolm · 5 November 2019
★★★★★ 5/5
TrustpilotOutstanding service
We could not have had a better service from Mishon Mackay. They were enthusiastic about the house from the start, gave realistic advice on pricing, got masses of viewings, and then handled the invitation for best and final offers really well when we had a number of offers at the asking price. The whole process could not have been easier and we found Beth and Mark extremely personable and helpful at all times. We highly recommend them.
Helen · 27 October 2020
★★★★★ 5/5
TrustpilotAn absolutely outstanding service from start to finish
The service we have received from Mishon Mackay has been outstanding. From advising on pricing, arranging viewings to chasing solicitors the team at the Seven Dials branch have been brilliant. Our buyer's solicitor made the exchange process difficult but Alex, in particular, chased tirelessly on our behalf and ensured we were kept up-to-date on developments through a very fraught process chasing both our buyer and his solicitor. She has been incredible throughout and I doubt very much that we would have exchanged without her and Sam's commitment and professionalism. I cannot recommend Mishon Mackay highly enough.
DC · 19 September 2019
★★★★★ 5/5
TrustpilotProperty Management
I have used a couple of other management companies in the past but Mishon Mackay are the best. They have responded promptly to request from me or the tenants and dealt with issues efficiently. When I asked for several estimates they have done so and I have confidence that they will continue to take good care of my interests and my property. The current team including Natasha and Jordan are great. Thank you guys.
Mrs · 14 June 2021
★★★★★ 5/5
GoogleA big thanks to Mishon Mackay Hove for helping during the sales process but especially to Melanie for all her help. She was a pleasure to work with on this one and kept me fully updated all the way through. I would recommend her to anyone!
JAT · 19 March 2024
★★★★★ 5/5
TrustpilotGreat service from the Hove Branch
Highly Recommended! We sold our house through the Hove branch - really great service and attention to detail and nothing was every too much trouble. Very professional throughout the process - from valuation to closing the sale, through to exchange and completion! :)
Chris · 24 March 2021
Agent replied · 17 June 2024
Hi ChrisSo pleased to hear that you received great service and delighted that this seems to have been a thread all the way from start to finish. Our Hove Team is hugely experienced and can be relied upon to do their very best for every client but it's always a real moral boost when someone takes t he trouble to post a review like this. Thanks for your kind words. Steve
★★★★★ 5/5
TrustpilotGlad we chose Mishon Mackay
In a world of purple brick type cheaper estate agents we are really glad we chose to use an actual estate agent and not an online thing. As it turned out from what we thought would be a simple sale was anything but and it only went through due to the work done by Josh in the Kemptown branch. We choose Mishon Mackay as they gave the most reasonable valuation based on the market comparison and not overinflated for our ego. After 5 months of dealing with shoddy surveyors and useless solicitors we got pretty much our full asking price in the end.
Jayne · 28 August 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
