Trusted Agent profile Β· Hove

Mishon Mackay Hove reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,034 reviews across 2 platforms

170 Church Road, Hove, BN3 2DJ

Part of Mishon Mackay, see every office.

Mishon Mackay's office in Hove, at 170 Church Road, is rated 4.8 out of 5 across 1,034 reviews on two platforms, including 165 Google reviews rated 4.5.

Google logo

4.5 / 5

165

Reviews on Google

This office

Trustpilot logo

869

Reviews on Trustpilot

Business-wide

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Awards

ESTAS

Industry awards

Mishon Mackay Hove won ESTAS awards in one year, most recently 2023.

ESTAS winner in one year: 2023.

ESTAS awards by year, 2023 to 2023
  • 2023 1 Best in Postcode ESTAS 2023 winners

    • Best in PostcodeESTAS Best in Postcode 2023: BN3, Sales

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Hove office, from every platform, shown as written. First names only.

5/5

Google

Thank you to the team at Mishon Mackay Hove for helping me find my first home. Particular mention to Melanie who could not have been more helpful and understanding during the whole process. Nothing was too big a task as she went up and beyond to keep me informed of every step of the sale. I will be back in touch if I decide to sell in the future.

Mhairi Β· 21 October 2023

5/5

Trustpilot

Natasha has gone over the top with…

Natasha has gone over the top with keeping me informed all the way. Nothing was too much for her all questions were answered and paper work given on time. Thank you Natasha and Thank you MishonMackay Good job all round

Joan Β· 12 November 2021

1/5

Trustpilot

terrible

terrible, took my holding deposit and kept it thieves. avoid

Jim Β· 21 January 2026

5/5

Trustpilot

Great service, would recommend.

We have bought our house through Amy at the Church Rd office. She has been incredibly friendly and helpful. Our purchase process has been very slow (nothing to do with Mishon Mackay, an issue down the chain) and Amy has worked tirelessly chasing up all the different parties across the chain to make sure that the sale went through.

Clare Β· 12 April 2021

Agent replied Β· 17 June 2024

Hi ClareThanks for posting this lovely review about Amy in particular. I'm sorry that the process has proved to be slower than you might have hoped but glad that you have had good support from Amy along the way. She certainly knows her stuff and is very efficient and conscientious. We hope that you are happy in your new home. Kind regardsSteve

5/5

Trustpilot

Thomas Gannaway is an utter delight!

Thomas Gannaway is an utter delight. He has completely destroyed any 'estate agent' clichΓ©s of past experiences. He has been a pleasure to deal with throughout the entire process, considered, polite and incredibly helpful.I would recommend him wholeheartedly to anyone going through what can be a stressful process.Thanks Thomas.

Kate Β· 29 January 2019

4/5

Trustpilot

Estate Agent as agony aunt

The move was a bit of a saga due to the 'on-off' capability of our buyer to be 'able to' or 'not able to' raise the cash that he needed. So we constantly had to make decisions about finding a new buyer or sticking with our guy. Through all this angst, MM provided good support, sensitive/sensible reasoned advice AND someone to moan at. Just what we needed!

LF Β· 30 March 2017

Agent replied Β· 17 June 2024

Thank you for taking the time to review the service you have received from us here at Mishon Mackay, it can be a bit of a rollercoaster to get through the process, we are delighted that you feel we dealt with these ups and downs well. We do hope you have settled into your new home and if we can be of any assistance please do contact us.

5/5

Google

Ollie and the team are simply exceptional. Their commitment to high levels of communication is clear. Would highly recommend.

Laura Β· 20 November 2023

5/5

Trustpilot

Harrison my goat thank you for the…

Harrison my goat thank you for the tours xx

Rose Β· 23 January 2026

5/5

Trustpilot

Samim and George were both excellent

Samim and George were both excellent. Professional and knowledgeable, they kept on top of the transaction the whole way through from viewing to completion and communicated clearly with both sides to resolve any difficulties

Jerry Β· 29 July 2022

5/5

Trustpilot

Dee and Felix are a great team

Dee and Felix are a great team. They listen to the client and advise accordingly. My sale was seemles as everyone was working to the same end goal in a timely fashion. I'm normally hesitant to use the agents conveyancing team however I could not have wished for a better person. Amy has to be one of the best solicitors I have used. Thanks guys, we did it all in 6 weeks πŸ‘πŸΌ

Teresa Β· 1 June 2023

5/5

Trustpilot

No 1 letting agencyπŸ‘

As a landlord having experienced a number of letting agents I can honestly say the whole team Michon Mackay are at the top of their game ! From finding tenants to the maintenance of my property they’ve shown a professional proactive approach to all that they do and always polite & friendly too! Thank you πŸ‘

Craig Β· 21 August 2021

Agent replied Β· 17 June 2024

Hi Craig,It was lovely working with you again, thanks very much for your review.Jay Melton-BallLettings Director

5/5

Google

A very responsive and friendly team - thank you Holly, Sue and everyone who supported our move.

William Β· 20 December 2023

5/5

Trustpilot

Had a really positive experience with …

Had a really positive experience with Mishon Mackay. They showed me my new home before it was officially on the market as they recognised it was exactly what I was looking for. I made an offer on the spot. Although there were a few ups and downs with the purchase, Mishon Mackay always communicated really well and were fun to work with. I'd highly recommend them.

Customer Β· 4 May 2017

Agent replied Β· 17 June 2024

Thank you for your kind words about our Kemp Town office, we are delighted that you felt supported and kept up to date during the process. The inevitable ups and downs can sometimes cause things to derail and we very much appreciate that good communication is key to smoothing theses bumps.

5/5

Trustpilot

Thomas in Hove recommended for sales

I sold a flat during the pandemic. It took much longer than anticipated, due to factors outside of Mishon Mackay, but Thomas at the Hove branch dealt with it fantastically. He spent a lot of time chasing the relevant contacts, kept us informed of progress and was professional and approachable throughout. I recommend him 100% for sales!

Kelly Β· 19 May 2021

Agent replied Β· 17 June 2024

Hi KellyThanks so much for this lovely post about Tom in our Hove Office. Tom is a very conscientious member of our team who works very hard for his clients so it's great that this gets recognised. Sorry the sale took a while to go through but by the sounds of it this was due to circumstances out of our control. Wishing you well in your new home. Kind regardsSteve Neocleous

5/5

Google

Highly recommed. All the staff are supportive and helpful. Especially Sue. Who showed us around several viewings and helped us find our new home.

Jodie Β· 18 June 2023

5/5

Trustpilot

Glenn at Mishon Mackay was fantastic

Many thanks to Glenn and the team at Portslade for selling our house. Very professional and helpful through a long and protracted process, Glenn was extremely diligent and committed and kept us advised throughout. Would thoroughly recommend them and thanks again Glenn, we couldn’t have done it without you.

Peter Β· 17 March 2018

5/5

Trustpilot

Well recommended

We have recently bought through mishon mackay, the staff that we spoke with were all very helpful, particularly Holly Harris and Sarah McCarthy, who both showed us around the house. When we had any queries or questions they were always eager to assist and progress things.

Greg Β· 12 November 2019

5/5

Trustpilot

Rented a property via Mishon Mackay and…

Rented a property via Mishon Mackay and its been a pleasant experience. The team is highly responsive and take prompt actions on your complaints. Special mention to Jordan, Maria, Skye and Natasha for always being available and timely responding to all the queries.

Atul Β· 28 July 2020

5/5

Trustpilot

We would like to thank Alexandra ad her…

We would like to thank Alexandra ad her team at the Kemptown office for their excellent handling of what became a complicated and protracted purchase. Alexandra is clearly a professional and highly experienced agent, we highly recommend her to purchasers and vendors alike.Many thanks,Jeff and Fiona.

F Β· 26 March 2019

5/5

Google

Ollie, Mel and the team were all so helpful, thanks all!

Ella Β· 19 March 2024

5/5

Trustpilot

Damien - Portslade office

Damien from the Portslade office has from day one been helpful & informative at each stage of the completion. Also when taking some leave advised who the contact would be & when he would return. Everything has been plain sailing. Highly recommended.

C Β· 18 August 2020

5/5

Trustpilot

Good communication and quick responds…

Good communication and quick responds to any questions and concerns.

Eva Β· 19 December 2025

5/5

Trustpilot

Why you should use MishonMackay

Would highly recommend Maria at MishonMakay. Thoughtful, extremely helpful and very efficient. Her attention to detail is next to none. Maria’s team also have the same ethics and in my dealings with Claire this showed through.

Joan Β· 20 November 2021

4/5

Trustpilot

I was contacted about the issue very…

I was contacted about the issue very quickly and it was resolved very quickly. I was constantly being reached out to to check on the progress which i really appreciated!!!

Maria Β· 24 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mishon Mackay Hove

Has Mishon Mackay won any awards?

Yes. Mishon Mackay won Best in Postcode (BN3) at the ESTAS 2023 awards, its most recent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Mishon Mackay hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.

What do you need help with?

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