Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotYou know how it is with estate agents
You know how it is with estate agents: you tell them you’re looking for a one-bed, city centre flat, and forever afterwards you receive four emails a week that start ‘We’ve just had a property that meets your needs …’ and it’s a five-bed suburban house, or a cottage in a remote village. This is because most estate agents don’t listen to you. Step forward Tom Gannaway of Mishon. He listened to me carefully, and got in touch when he had something he knew I would be interested in. He was a pleasure to deal with, patient, knowledgeable, careful and well-informed.Do yourself a favour: Tom Gannaway, Mishon Mackay.
Michael · 27 December 2017
Agent replied · 17 June 2024
Thank you, Michael, for singling out Tom Gannaway from our Brighton office, we know how special he is and its great to hear he has provided you such a stand out service. We have rewarded Tom with an extra treat this week as a thank you for his exceptional service to you and others. Don't forget you can use our Refer a Friend service if you know anyone who is selling and you send them Tom's way https://www.mishonmackay.com/refer-a-friend/
★★★★★ 5/5
GoogleMel has been an absolute superstar. Really helpful and so knowledgable. She really made the whole process of buying a new property an enjoyable experience. Thank you!
Stuart · 19 March 2024
★★★★★ 5/5
GoogleMel has been absolutely brilliant - always so knowledgable and on hand to help with any queries we've had. Would highly recommend to anyone selling/buying a property.
Jamie · 19 March 2024
★★★★★ 5/5
TrustpilotMishon Mackay have been fabulous...
Mishon Mackay have been fabulous throughout a long journey - from tireless multiple viewings to finding the perfect new home and beyond. They were incredibly supportive all the way though the complicated minefield of purchase, solicitors and hold-ups along the way. Mathew Pahlavan and Sarah Macarthy in particular went above and beyond to help out, often dealing with matters outside of their remit just to support my purchase. Thank you everyone at Mishon Mackay. I'd definitely recommend you and come to you again. Excellent service and lovely people. Deborah Bonner.
Deborah · 15 August 2017
Agent replied · 17 June 2024
Hi Deborah, thank you for your very kind words about Matthew & Sarah in our Hove office, their experience and knowledge really are invaluable and we are delighted that you have benefited from that. Thank you also for suggesting you would recommend us, if you do know anyone thinking of selling be sure to take advantage of our Refer A Friend Scheme https://www.mishonmackay.com/refer-a-friend/
★★★★★ 5/5
TrustpilotI rented a property from Mission Mackay …
I rented a property from Mission Mackay on an assured short-hold tenancy basis, and had no problems whatsoever with the service I received. The fees were reasonable. They handled all aspects of the tenancy professionally and effectively, they communicated with me efficiently and courteously, and the property was as advertised and met my expectations. They were extremely reasonable with me at the end of the tenancy, because due to a matter outside of my control I was delayed moving out, and they were extremely kind and reasonable towards me and I simply could not have asked for more, they refunded my deposit in full with no delay, not many places will do that. I would definitely rent from them again and I would highly recommend them to anybody.
Karl · 9 July 2017
Agent replied · 17 June 2024
Thank you Karl for your detailed and kind review of the service received from our lettings and management departments. So often letting agents get a bad press, so its wonderful to hear that we are bucking that trend. We hope you will find your next experience as good.
★★★★★ 5/5
TrustpilotJosh is a 5 star, star!
Excellent, Josh one of the agents, with whom I have been dealing with for over a year, has gone way beyond his call of duty to find me my "perfect" dream home. He has gauged perfectly my needs, and never fails to impress me with his professionalism, courtesy and care.I can not recommend this company enough, whether it is Josh, who makes Mishon Mackay great or Mishon Mackay in general, I do hope I find my dream home with them as a way of saying Thank-you!
Carole · 28 June 2017
Agent replied · 17 June 2024
Carole, thank you very much for taking the time to let us know about your dealings with Josh. Naturally we also hope that Josh is able to help you find that dream home you are searching for and we are certain that he will keep trying!
★★★★★ 5/5
TrustpilotA perfect end-to-end experience with the MM team.
I received an excellent service from the team at MM, firstly as a landlord renting the property to its final sale. The sale itself was problematic due to conveyancing issues but the team at MM stuck with me, keeping me updated and ensuring a consistent and reliable information flow between the parties involved - resulting in a happy outcome for all.The rental experience (as a landlord) was exceptional; professional & courteous, and executed with enthusiasm, knowledge and respect.Overall, in my view and experience of the buying, selling, and renting process MM set a new and higher standard in the services that they provide.
Rob · 19 May 2017
Agent replied · 17 June 2024
Thank you Rob for your review of the service you have received from us. It is good to hear that our all round service and communications across our various departments helped your endeavours to both sell and let your property. I understand you live abroad , we really do appreciate how disconnected this can sometime feel when dealing with matter remotely and we aim to keep you informed of all activity whilst dealing with any urgent matters for you in through our maintenance department.
★★★★★ 5/5
TrustpilotBuying and selling
Glenn Erdman was excellent with communication between our buyers and the selling process for us. I highly recommend himThank you Glenn
Jules · 7 October 2021
Agent replied · 17 June 2024
Hi JulesThanks so much for such a positive comment, it's great to hear that Glenn communicated well through your sale. It is what we have come to expect of Glenn but always good to hear. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotA league above the rest
Could not have been happier with this estate agent. All members of staff were exceptionally helpful, communicative, and polite. They went to a lot of effort to gather feedback after viewings and provide this to me quickly. It was a difficult sale with a longish chain, and they went out of their way to make everything as easy as possible. It was a definite advantage that they work so well with their Hove branch who were involved further down the chain. I viewed a number of houses with this agent as well and was very impressed with their sales approach. The office was well manned and I never had trouble getting through to someone/receiving call backs. I could not fault them. I've had to deal with many estate agents and these were a league above the rest.
Sam · 31 March 2017
Agent replied · 17 June 2024
Thanks Sam, long chains really can be very challenging to manage and extremely stressful for all those involved, we are pleased that you felt supported through the process. It really does help if we are dealing with more than one of the properties in the chain as the communication lines remain completely open to get the job done. We hope you are now nicely settled into your new home.
★★★★★ 5/5
TrustpilotThey are the best estate agents I have…
They are the best estate agents I have come across I used them several years ago to sell a property and it sold in a week I used them again now and they have done the same again they are genuine and very nice people so helpful and professional they took all the worry out our hands and they work very hard for you I would whole heartedly recommend them
Stephen · 30 June 2021
Agent replied · 17 June 2024
Hi StephenReally pleased to see that you have enjoyed a similar experience with Mishon Mackay as you did previously. Our teams have an excellent reputation for being professional and it's great to see that they have worked so hard and reduced the worry along the way. Many thanksSteve Neocleous
★★★★★ 5/5
GoogleMel, Ollie and team are absolutely wonderful. They ensured communication was kept up throughout the process and their knowledge made everything so easy. Couldn't reccomend enough.
Grace · 19 March 2024
★★★★★ 5/5
TrustpilotI wouldn’t hesitate to recommend Mishan…
I wouldn’t hesitate to recommend Mishan Mackay. Handled my sale really well. Kept everyone up to speed and facilitated really well.
Ms · 19 August 2021
Agent replied · 17 June 2024
Hi Ms WinslowThanks so much for your positive review, really good to hear that everyone was kept up to date every step of the way. Steve Neocleous
★★★★★ 5/5
TrustpilotThe sales team at Mishon where amazing
The sales team at Mishon where amazing. They really pushed hard for the sale of our home and succeeded where two other agents couldn't. We've exchanged on our property now and will be moving soon. The sales team where friendly and knowledgeable. And there viewing guide on Saturdays was really funny and a very nice guy. Hats off to the team.
Derek · 5 March 2019
★★★★★ 5/5
TrustpilotThe Mishon Mackey team at Hove are…
The Mishon Mackey team at Hove are great. Particularly Tom who was always there keeping on top of my solicitors and buyers estate agent under my tight timeline i had to complete. He really went above and beyond to answer all my questions and get my purchase done in the tight timeline i had. Highly recommend.
Robyn · 20 December 2020
★★★★★ 5/5
TrustpilotGreat experience buying our first place
Had a great experience buying our first property through Mishon Mackay. Both Colin and George were really great and went out of their way to help us. Would recommend to anyone.
Ella · 19 May 2017
Agent replied · 17 June 2024
Thank you Ella for the review your service from Colin & George in our central Brighton office, and thank you for recommending us.
★★★★★ 5/5
TrustpilotExemplary service from Jay
We have had exemplary service from Jay. Nothing has been too much trouble, no question too trivial. He has always been available to advise and has kept us in touch with progress.Jay has risen to the challenges presented through the unprecedented restrictions created through the Covid-19 lock down.Thank you so much Jay for your consistent reliability and professionalism.
Jenny · 9 April 2020
★★★★★ 5/5
TrustpilotThanks to Damien and Holly at the…
Thanks to Damien and Holly at the Portslade branch for their dedication and professionalism in selling our house. David and Sheila
DAVID · 1 July 2021
Agent replied · 17 June 2024
Hi David & SheilaReally lovely to see such positive words used in your review, Damien and Holly work very well together and they are determined to ensure that clients get the best service possible. We hope that you will be very happy in your new home. Kind regardsSteve Neocleous
★★★★★ 5/5
GoogleHighly recommend Mishon McKay as an estate agent. In particular Melanie was incredibly helpful and made the process of moving homes so easy! Thank you!!
Chelcie · 19 March 2024
★★★★★ 5/5
GoogleA very supportive and trustworthy agent, Ollie has been so helpful, giving great advice and support. Will be recommending to all my friends and family.
Sophie · 19 March 2024
★★★★★ 5/5
TrustpilotAfter using another Estate Agent..
After using another Estate Agent without selling my property I switched to Mishon’s and have not looked back. The staff have been wonderful, particularly Oliver Sumners, and I was given timely updates. The property is now under offer and progress reports have been a breath of fresh air.
Brian · 6 April 2022
★★★★★ 5/5
TrustpilotMishon Mackay in Hove were really …
Mishon Mackay in Hove were really professional and pleasant throughout our house purchase. Their experience and good humour was invaluable in what can otherwise be a stressful process. Thank you!
Alice · 6 July 2017
Agent replied · 17 June 2024
The moving process really can be a stressful time for our clients. Its is great to hear that our Hove office team were able to lighten the load for you and even bring the odd smile to the process.
★★★★★ 5/5
TrustpilotA good experience
Thank you George and Samim for coordinating the sale of our property. It was very comforting that whenever I needed an answer to one of the many questions that arose during the sale of the property, there was always someone available to give a calm, thoughtful response.
Steve · 28 April 2022
★★★★★ 5/5
GoogleMishon Mackay have been wonderful dealing with the purchase of my first home. Ollie and his team have looked after me every step of the way, I can’t thank them enough.
Lauren · 21 October 2023
★★★★★ 5/5
TrustpilotDon't be afraid to change
My property was on the market for a long time with very few viewings and making the decision to change to Mishon Mackay was a great choice. There photos were top notch and communication was great. Viewings started coming in and eventually a sale. Could not recommend them enough and Dan was a pleasure to sell my house with.
James · 7 May 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
