Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOli was the utmost professional and pleasure to deal with. Made the whole process of selling easier. Highly recommend this agent. We also dealt with other members of the team and found them all similarly professional and helpful.PositiveResponsiveness, Quality, Professionalism
Hannah · 25 August 2021
Agent replied · 24 August 2024
Dear Hannah
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI just bought my first house with Lextons and I could not be happier with the service! Georgia Meyer made the experience particularly great and was always quick and knowledgeable when replying to my questions, such a lovely girl! Will continue to use Lextons in the future.
Courteney · 26 August 2019
Agent replied · 24 August 2024
Dear Courteney
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional in their job
Professional in their job, ready to help and to sort out any queries and a special thanks to Sofia, an agent that helped me a lot before renting my flat.
Antonio · 23 November 2022
Agent replied · 13 June 2024
Dear Antonio,
Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that we achieved this for you. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleJames was an absolute pleasure to work with and I cant recommend him highly enough! He was calm and collected and so helpful throughout both the sale and purchase of our property.
Veronika · 25 August 2022
Agent replied · 24 August 2024
Dear Veronika,
We really appreciate your feedback and I am delighted to hear that we have achieved a first class service. James will be delighted to hear your comments and I hope that we can help again in the future!
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleLextons were brilliant. They sold our property during a very challenging time and their level of advice, communication and support was excellent. I highly recommend them to anyone looking to sell. Claudia was great, personable, proactive and knowledgeable.PositiveResponsiveness, Professionalism
Maria · 25 August 2021
Agent replied · 24 August 2024
Dear Maria
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic staff
Lextons are by far the best estate agent that i have dealt with. After making the big mistake of using an online based agent whose name i wont mention i was beginning to loose a bit of hope. I had it on for 4 months with this agent and then i decided to use Lextons and in just over a week i had agreed a sale.The staff were so lovely to deal with . It has been so stress free throughout.I can not praise Peter and the team enough. Thank you
David · 17 August 2018
★★★★★ 5/5
TrustpilotExcellent, professional service.
After months of frustration trying to sell our property with another estate agent we received a brochure from Lextons and decided to give them a call. From that day everything changed and it was like a breath of fresh air talking to Peter, James, Georgia and Mia. Lextons have been very helpful keeping us up to date with viewings and feedback. If they said they were going to call us they did, taking time to explain things and checking that we were happy to proceed. The expertise of Peter and James was invaluable to us. I’m pleased to say after several viewings an offer of the full asking price was made on our property which we accepted. I would definitely recommend Lextons and wish you continued success in the future.
Jackie · 31 July 2018
★★★★★ 5/5
TrustpilotDealing with Lextons for the sale of our home
Dealing with Lextons for the sale of our property has been an absolute pleasure. This is the 5th time we have moved and they have been the best estate agent we have had to deal with. They are professional, honest and reliable and I would recommend them to anyone (and indeed I already have!). We don't intend to move again but if we did we wouldn't hesitate to return to them. Huge thanks to Peter, James, Georgia and the rest of the team.
Emma · 20 July 2018
★★★★★ 5/5
TrustpilotI have recently bought a property via…
I have recently bought a property via Lextons and am happy to give an excellent review for this company. The team are friendly, knowledgeable and extremely helpful, but without being pushy. In a very professional manner, they dealt with my queries, liaised between myself and the seller very promptly and right upto completion, I was kept fully briefed particularly when my legal advisors became rather counter productive! I felt well treated by the team, particularly James and Peter, whose assistance was invaluable. I genuinely felt that Lextons were working as much with me as with their client, the seller. In a city with so many estate agents, I felt in secure hands with Lextons and thoroughly recommend their services to future buyers and sellers alike. Thank you so much and best wishes for the future.
Mary · 8 June 2018
★★★★★ 5/5
GoogleSofia was very friendly, helpful and always responded very quickly to our queries. We are really happy with the service provided by Lextons.
We could not rate them higher!PositiveResponsiveness, Quality, Professionalism
Ben · 25 August 2022
Agent replied · 24 August 2024
Dear Ben
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service. As one of our tenants, Sofia will be happy to help whenever required!
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleGreat service from the off. We bought via Lextons and Oli was fantastic from viewing onwards. When the purchase slowed he supported in moving it along. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 25 August 2022
Agent replied · 24 August 2024
Dear Simon
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleClaudia has been excellent since the first day we met, great communication skills and straight to the point - just how it should be! Looking forward to working with her again in the future and would highly recommend!
Sam · 25 August 2021
Agent replied · 24 August 2024
Dear Sam
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotRecently bought a property in Hove via…
Recently bought a property in Hove via Lextons, our agent Claudia was really great, knowledgable about the local area, always happy to help and liaise with our sellers to ask questions and clarify things for us. Also put us in contact with a local solicitor and mortgage broker which really simplified the process. Would highly recommend Lextons if your looking for a friendly local agent in the Hove area. Thanks again Claudia!
Peter · 28 February 2021
★★★★★ 5/5
GoogleWe would be delighted to recommend Peter at Lextons. He offered us a fantastic service and kept in touch all the way through. He is very friendly and helpful and we are glad we entrusted him to sell our property.PositiveResponsiveness, Quality, Professionalism
Laura · 25 August 2020
Agent replied · 24 August 2024
Dear Laura
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI can't recommend Lextons in Hove highly enough. It's clear they have a well-oiled machine and operate a smooth operation. I'd had two poor experiences with other agents. I could tell from my initial chat with Michael at Lextons that they took their customers very seriously and had their interests at heart. The sales team were all very engaged and each inspired confidence. Tara did a fantastic job chivvying along the sale which was achieved well within the original timeframe. Thank you, guys. You should be really proud of the job you do as you're more than a cut above the rest. You've really nailed it. Well done!
Peter · 14 September 2024
★★★★★ 5/5
GoogleLisa, Amy and team were fantastic in assisting with our purchase. They were responsive and always available to clarify our concerns. They even did good to follow up with solicitors when necessary. Managed to get us the property pretty quick compared to the usual 6 months ordeal.
Dharshan · 28 November 2023
★★★★★ 5/5
GoogleJames at Lextons has been absolutely brilliant during a tricky sale of our flat. Flat sold within one day of viewings. James was very professional and quick to respond throughout the sale process. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Grace · 25 August 2021
Agent replied · 24 August 2024
Dear Grace
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotWonderful Tina of Lextons.
Tina, the branch manager, in the Kemptown branch of Lextons was absolutely fantastic at every stage of our purchase. She facilitated the negotiation stage being fair to both vendor and purchaser. She then lubricated the deal acting as go between. Whenever we felt our purchase was going nowhere, she would intervene and help things along. We always felt in the loop at every stage. Thank you, Tina!
Sean · 11 August 2023
Agent replied · 13 June 2024
Dear Sean
Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that Tina achieved this for you. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleClaudia Romano at Lextons is currently dealing with the buying/selling of the 3rd property in my family within the last 2 years! Her efficiency and friendly helpfulness has consistently gone beyond what is expected of an estate agent and her frank advice has proved invaluable and reassuring. We are very grateful and would strongly suggest a conversation with her if you are looking for help selling.
James · 25 August 2023
Agent replied · 24 August 2024
Dear James, Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Claudia works incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future. Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service
Lisa, Amy and team were fantastic in assisting with our purchase. They were responsive and always available to clarify our concerns. They even did good to follow up with solicitors when necessary. Managed to get us the property pretty quick compared to the usual 6 months ordeal.
Dharshan · 2 November 2023
★★★★★ 5/5
GoogleI could not recommend James and the team at Lextons highly enough. James and Peter were extremely personable, yet professional and I felt like I was in good hands the whole way through my transaction. I wouldn't hesitate to recommend them to anyone.
Hannah · 26 August 2019
Agent replied · 24 August 2024
Dear Hannah
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleI have just completed my sale of my property with Lextons. Michael gave me a valuation and marketed the property and then once an offer was accepted I was contacted by Tara the sales progressor who was absolutely fantastic at liaising between both the buyers solicitor and my solicitor. She kept me up to date with any progress or queries that needed to be answered. From start to finish her service was totally professional. I can thoroughly recommend them as an agent.
Tony · 15 August 2024
★★★★★ 1/5
TrustpilotUnless Lextons is advertising your dream home pass them by
It is good to find an Estate Agent that likes to do things face to face and not use the phone. So much so that they refuse to answer the phone or return calls. This agent also leaves properties for sale on Rightmove even when they are under offer which makes it a waste of time looking at their adverts only to be told the property is under offer. This practice makes me ignore Lextons when I am looking to buy and if I ever made an offer on a property to know that they are still advertising it does not inspire me with commitment to the purchase. Unless Lextons is advertising your dream home pass them by as there are other more committed agents out there. And as a vendor why go to an agent that does not answer the phone to prospective buyers, a waste of time and money. Lextons need more professional staff and better customer service. BEING UNABLE TO LOCATE MY RECORDS IS YET ANOTHER ISSUE WITH YOUR CUSTOMER SERVICES AND ADDS TO MY REVIEW ABOVE. I WOULD SAY AVOID BUT THEY ALREADY DO THIS BY NOT PICKING UP THE PHONE
Rob · 23 February 2022
Agent replied · 13 June 2024
Dear Rob,Thank you for making us aware of this. Unfortunately, we have been un-able to locate your details anywhere on our database, enquiry e-mails or voicemails. It's disappointing to read that you felt your experience with Lex-tons was not the premium standard we are known for.There could be some confusion with our processes, but we would love to discuss it more. It would be fantastic to speak with you further to address any issue you may have, please e-mail customercare@lextons.co.uk.Kind Regards, Customer Relations Team
★★★★★ 5/5
GoogleLextons have been great at selling my garage in a difficult time. Would highly recommend using them.
Peter · 6 September 2025
Agent replied · 12 December 2025
Dear Peter,
Thank you for taking the time to leave a review. I'm so pleased to hear you … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
