Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 1/5
Google"At Lextons we don’t do sales-speak, flamboyant promises or tricks of the trade. What we do, is give straight-talking advice,"
Unfortunately we couldn't have had a different experience. Sadly Nick Sefton at the Kemptown office brokered an awful set up between us and the owners of our property.
Moving from abroad with young children is complicated and tough and Nick assured us we were in safe hands and that we didn't need to use a guarantor (to be allowed a 12 month contract) instead we should pay 6 months upfront and rely on his opinion that the landlord would be "extremely unlikely to raise rent at 6 months".
Low and behold after signing the contracts and even before we had moved in, the landlord told us he intended to raise the rent by £400pm in 6 months. This we wouldn't be able to afford so before arriving we knew we would have to leave.
Then on top of that it became clear that one of the owners of the property was in fact the director of Lextons, so how Nick had no idea of his intentions is lost on us.
Would definitely not recommend anyone to use them or if you do be cautious about what they recommend.
James · 25 August 2023
★★★★★ 5/5
GoogleBrought a flat through Lextons. Very responsive to questions and queries. James kept us update throughout the whole process.PositiveResponsiveness, Quality, Professionalism
Ella · 12 January 2021
Agent replied · 11 January 2025
Dear Ella
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Service
We were fortunate to purchase a property in Brighton in January with Lextons as the estate agency.There was a huge amount of interest in the property yet James remained helpful and patient despite the obvious demands on his time.James was responsive, communicative and a pleasure to engage with at all times.
Consumer · 22 April 2021
★★★★★ 5/5
GoogleFrom start to finish of the buying process Oliver at Lextons went above and beyond his role to assist and help where he could with a sometimes tricky purchase. He was knowledgable and understanding when things weren’t going smoothly. Without him there may well have been no purchase at all. I would definitely recommend people to use Lextons in the future. Thank you!PositiveResponsiveness, Quality, Professionalism
Lucy · 25 August 2021
Agent replied · 24 August 2024
Dear Lucy
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 1/5
TrustpilotClose to useless unfortunately:(
We are selling our property through Lextons, which seemed to go well at first - found a buyer reasonably quickly. However, since then Lextons moved us agents and its all gone downhill.
Mel · 26 August 2025
★★★★★ 5/5
GoogleTeam Lextons have been incredibly helpful in letting my property. All the team, the brilliant photographer and all the support staff have been brilliant. I’ve had Health issues during the process and they were incredibly supportive and put themselves out to help me. I have no hesitation in recommending them.
Adam · 24 January 2025
★★★★★ 5/5
TrustpilotPeter was fabulous
Peter was fabulous. I had heard that buying a house is a very difficult matter, but I didn't know it would be so difficult... Peter was responsive and helpful from beginning to end, and we couldn't have done it without him. Georgia who showed me the house and responded to my initial messages was also very good.
Tanja · 9 July 2018
★★★★★ 5/5
GoogleThe process of buying our house was made as simple and stress-less as these things can be by the professional (and more importantly to us) the personal assistance given by Claudia. At every stage Claudia smoothed the negotiations between the sellers and us, with the purchase being achieved in the shortest of times with the added bonus of a relaxed and fun atmosphere.PositiveProfessionalism
David · 25 August 2021
Agent replied · 24 August 2024
Dear David
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe have just bought a house in Hove with the help of Claudia. From the beginning, she was friendly, experienced, professional and very good at her job. She was an excellent negotiator and understood the market and the area very well. She always responded to our calls in good time and with excellent advice. Could not recommend her and Lextons more highly. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Lucy · 25 August 2020
Agent replied · 24 August 2024
Dear Lucy
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotKaren did a brilliant job
Karen did a brilliant job! There were 5 in the chain and we were at bottom end, however dispite many technical legal issues and broken imposed deadlines she kept the chain intact. I have used a number of estate agents over the years and found the service from Karen to be exceptional.
Tig · 4 March 2020
★★★★★ 5/5
GoogleHaving Lextons sell our property has been amazing.
They have been pro-active and efficient in the sale which was less than a month from hitting the market.... during a lockdown/ global pandemic.
Their professionalism and friendliness put my husband and I at ease and knew Lextons where there to support us getting the best possible price.
I would recommend to anyone.PositiveResponsiveness, Professionalism
Jade · 25 August 2021
Agent replied · 24 August 2024
Dear Jade
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleClaudia from Lextons came highly recommended and she did not let us down. She sold our house within a week and we were very impressed with her professionalism and courtesy. She was always available whenever we had a query. We could not have done it without her and we totally recommend the five star service that we received! Thank you!PositiveResponsiveness, Quality, Professionalism
Matt · 25 August 2021
Agent replied · 24 August 2024
Dear Matt
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotThe team at Lextons (and especially…
The team at Lextons (and especially Peter) were incredibly helpful when buying my house through them. They returned my calls promptly and were able to provide details of local tradespeople. Based on my experience as a buyer I would definitely use them to sell a property.
Nicky · 28 June 2021
★★★★★ 5/5
TrustpilotRecent property sale
We recently chose Lextons to sell our property, and we would have no hesitation in recommending them. Peter was fantastic with us from start to finish and kept us informed all the way through - offering advice and support. Delighted with the friendly and professional service he and Lextons offered.
Toine · 21 June 2020
★★★★★ 5/5
GoogleFar ahead of the competition, Really was a pleasure to deal with all the team at Lextons while selling out flat, they approached things very positively despite not being an ideal time of year to sell. Took the time to understand what made our property attractive and generated lots of viewings in no time. In a very short time these viewings turned into a very good sale price.
Al · 26 August 2019
Agent replied · 24 August 2024
Dear Alan
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent!
I used Lextons for the sale of my late parents house. Peter, James and the team were amazing. I've used other Estate Agents in Brighton and Hove but these guys really are the best. Professional, open and very knowledgeable. Highly recommend and I will be telling everyone about the great service they provide.
Kelly · 8 February 2019
★★★★★ 4/5
GoogleThe listing was handled in a savvy way and we got a lot of help making sure the negotiations proceeded in a timely fashion which was important for us.
The team was really supportive throughout, we felt very well looked after.
Sam · 25 August 2023
Agent replied · 24 August 2024
Dear Sam,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotBest agents in the Brighton & Hove area
Best agents in the Brighton & Hove area by my experience. Didn’t try to pressure me into anything to start with and have been really responsive and attentive during the whole process of moving. Now very helpful with any problems/repairs of the rented property.
Lisa · 24 May 2023
Agent replied · 13 June 2024
Dear Lisa,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and are pleased to hear your kind words.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleLextons were involved with the sale of our flat in Hove. Getting the flat onto the market was a very smooth process and communication was great when arranging viewings. The process ran into complications for various reasons and the team were supportive throughout this which was very much appreciated.
Jody · 13 November 2024
★★★★★ 5/5
GoogleClaudia & Lextons came recommended by a friend and we’re so pleased she did. Brilliant, professional & friendly service from the first meeting through to completion. Always responded to calls & emails promptly & was helpful in chasing up solicitors when things looked like they were slowing down.PositiveResponsiveness, Quality, Professionalism, Value
Emma · 25 August 2022
Agent replied · 24 August 2024
Dear Emma
Thank you for your kind words and taking the time to share your experience with Lextons. We strive to to deliver a personal service to help you move quickly and efficiently and I am pleased to hear that we delivered the service we would expect. We would be delighted to work with you again in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe have just exchanged on purchasing a property through Lextons and couldn't have asked for a smoother, less stressful or organised experience. Claudia in particular has been an absolute star! Firstly on matching us to our perfect property, but also being available, professional and personable all the way through the purchase process. Thank you Lextons and Claudia!PositiveResponsiveness, Professionalism
Ben · 25 August 2021
Agent replied · 24 August 2024
Dear Ben
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotWe completed our purchase end of March…
We completed our purchase end of March 2021 in the midst of stamp duty madness. Claudia Romano was charming and helpful throughout. She was responsive, professional and on hand to guide us through any issues that arose. All in all a great service.
Sarah · 13 May 2021
★★★★★ 5/5
GoogleClaudia from Lextons worked with us through the whole process. She was absolutely amazing, answering all our questions about the sale and guiding us whenever it was necessary. The team is extremely professional, very accessible, and always energetic. I would use Lextons again and surely ask for Claudia to support.
Henry · 25 August 2022
Agent replied · 24 August 2024
Dear Henry
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service. Claudia looks forward to hearing from you in the future!
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotSimon Caplin is a first rate…
Simon Caplin is a first rate auctioneer. He was direct and straightforward (unlike many agents), explained the process well. He was honest about the advantages/disadvantages of making an offer before the auction as well.
Mark · 16 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.