Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy experience with Lextons far exceeded my expectations. I liased with James Pepper in viewing and offering on a flat. He was extremely informative, patient and helpful. He kept me updated every step of the way with the offers and the owners response. I felt he was as excited for me when the offer was accepted as I was for myself.
The process thereafter has been equally as pleasant. They have been helpful in advising on solicitors and next steps. The only semi negative was that we were expecting the property to be listed as sold or removed from the market and it hasn't been done. The reason was explained so it's only a minor.
I would highly recommend Lextons.
Deanne · 26 August 2018
Agent replied · 24 August 2024
Dear Deanne
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleAll the way from the front of desk and throughout the whole company, we have received what I can only describe as exceptional and exemplary service. polite, knowledgeable and incredibly thorough, everyone at Lextons have proved to have been fully committed to our sale. This was evident not only by the fact that they returned our calls speedily and provided us with feedback from every potential purchaser, but by the number of viewings that they managed to generate, sometimes as many as five in one day! This resulted in us receiving three offers in a very short period of time. We cannot recommend them highly enough and shall, without reservation, be using their services again.
Rachael and Mark
Rachael · 26 August 2018
Agent replied · 24 August 2024
Dear Rachael
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleMy thanks to James, Ollie,Karen and rest of Lextons team who secured the recent sale of my property. They were diligent and thoroughly organised throughout. Very grateful to everyone
Linda · 13 January 2020
Agent replied · 11 January 2025
Dear Linda
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 4/5
GoogleRented through Lextons in 2021 and it's by far the best agency I've used in the UK (I've used a lot of agents)
They were always responsive and quick to solve any issues.
They were also very courteous when we were moving out and needed to show the flat to other people whilst we still lived there.
Our main point of contact was Sofia C and she has the best ethics! (Give her a raise if she's still there, Lextons!)
Vac · 11 December 2023
★★★★★ 5/5
GoogleRecently purchased a property through Lextons.
Really helpful, especially with lockdown being an ongoing thing.
Claudia was amazing, professional and pragmatic too.
Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
J · 25 August 2020
Agent replied · 24 August 2024
Dear Justyn
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleJustine couldn’t help more. Thank you so much
Ellie · 10 August 2025
Agent replied · 12 December 2025
Dear Ellie,
Thank you for taking the time to leave a review. Justine works incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards
Customer Relations Team
★★★★★ 4/5
GoogleRented through Lextons in 2021 and it's by far the best agency I've used in the UK (I've used a lot of agents)
They were always responsive and quick to solve any issues.
They were also very courteous when we were moving out and needed to show the flat to other people whilst we still lived there.
Our main point of contact was Sofia C and she has the best ethics! (Give her a raise if she's still there, Lextons!)
V · 28 November 2023
★★★★★ 5/5
GoogleClaudia (Lexton's Hove) is the best! In the last year and a half I have sold one property and purchased two with Lextons. In all cases, Claudia has managed the process in a professional, helpful and friendly manner. Her communication has been excellent and she has been wonderfully supportive through some very stressful and emotional situations. Specifically, she spent time building relationships with all parties which resulted in achieving difficult timescales to sell and buy on the same day.
Most recently, Claudia has helped me buy my new home in just over two months. We can't wait to move in next week!
Thank you so much for everything!!
Diana · 28 November 2023
★★★★★ 5/5
TrustpilotLextons were so professional…
James and Oliver were so professional and efficient, the service from start to end was exemplary including Hattie and Mary front of house. I’m so pleased I chose the guys @ Lextons, as well as getting a great price for the property I would absolutely recommend them as great to deal with.C. Nicholson
Sonny · 30 September 2021
★★★★★ 5/5
GoogleDelighted to have purchased our property through Lextons, George made the process extremely easy and cannot recommend the service enough. Thank you, will definitely be using you again!
Richard · 26 August 2019
Agent replied · 24 August 2024
Dear Richard
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleClaudia has been excellent throughout the whole process of me purchasing my first flat. Cannot thank her enough!
Lois · 12 January 2022
Agent replied · 11 January 2025
Dear Lois
Thank you for taking the time to share your experience with Lextons and congratulations on your new home! Claudia works incredibly hard to ensure the buying process is as smooth as possible and will be delighted to read your kind words.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotWe are extremely pleased we chose to use…
We are extremely pleased we chose to use Lextons over other competitors. James and the team were professional and always available to answer any questions. We also liked how prompt the viewing feedback was delivered to us. Lextons pushed for the sale of our property whilst managing to achieve a price we were very happy with. We would highly recommended.
Joseph · 30 March 2019
★★★★★ 1/5
Google"At Lextons we don’t do sales-speak, flamboyant promises or tricks of the trade. What we do, is give straight-talking advice,"
Unfortunately we couldn't have had a different experience. Sadly Nick Sefton at the Kemptown office brokered an awful set up between us and the owners of our property.
Moving from abroad with young children is complicated and tough and Nick assured us we were in safe hands and that we didn't need to use a guarantor (to be allowed a 12 month contract) instead we should pay 6 months upfront and rely on his opinion that the landlord would be "extremely unlikely to raise rent at 6 months".
Low and behold after signing the contracts and even before we had moved in, the landlord told us he intended to raise the rent by £400pm in 6 months. This we wouldn't be able to afford so before arriving we knew we would have to leave.
Then on top of that it became clear that one of the owners of the property was in fact the director of Lextons, so how Nick had no idea of his intentions is lost on us.
Would definitely not recommend anyone to use them or if you do be cautious about what they recommend.
James · 25 August 2023
★★★★★ 5/5
GoogleBrought a flat through Lextons. Very responsive to questions and queries. James kept us update throughout the whole process.PositiveResponsiveness, Quality, Professionalism
Ella · 12 January 2021
Agent replied · 11 January 2025
Dear Ella
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleFrom start to finish of the buying process Oliver at Lextons went above and beyond his role to assist and help where he could with a sometimes tricky purchase. He was knowledgable and understanding when things weren’t going smoothly. Without him there may well have been no purchase at all. I would definitely recommend people to use Lextons in the future. Thank you!PositiveResponsiveness, Quality, Professionalism
Lucy · 25 August 2021
Agent replied · 24 August 2024
Dear Lucy
We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5 star service.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotPeter was fabulous
Peter was fabulous. I had heard that buying a house is a very difficult matter, but I didn't know it would be so difficult... Peter was responsive and helpful from beginning to end, and we couldn't have done it without him. Georgia who showed me the house and responded to my initial messages was also very good.
Tanja · 9 July 2018
★★★★★ 1/5
TrustpilotProperty not even on the market and paid heavily - both financially and emotionally!
I would like to give it a Zero rating but it doesn't seem possible to do that and write a comment.
My property never even went on the market and I was landed a £720 bill on the ill advise regarding my lease. I found the agent, Amy, to be arrogant and lacking knowledge and experience in her industry.
In the 3 weeks that I was bound to them, I gained more stress than I do running my own business.
These people push you to their recommended contacts - surveyors, solicitors, EPC agents etc - all commission based. Non have your best interest at heart. You can find cheaper and better yourself.
Their business culture runs on giving clients recommendations and advice on fight-defend mode and creating hostility.
I am so glad I was able to cut ties with them without having to fork out more money to them. As a business owner I am all about word of mouth and helping businesses to grow - with this one - I would recommend you trust your instincts and go elsewhere.
A · 1 June 2023
★★★★★ 5/5
GoogleThe process of buying our house was made as simple and stress-less as these things can be by the professional (and more importantly to us) the personal assistance given by Claudia. At every stage Claudia smoothed the negotiations between the sellers and us, with the purchase being achieved in the shortest of times with the added bonus of a relaxed and fun atmosphere.PositiveProfessionalism
David · 25 August 2021
Agent replied · 24 August 2024
Dear David
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleWe have just bought a house in Hove with the help of Claudia. From the beginning, she was friendly, experienced, professional and very good at her job. She was an excellent negotiator and understood the market and the area very well. She always responded to our calls in good time and with excellent advice. Could not recommend her and Lextons more highly. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Lucy · 25 August 2020
Agent replied · 24 August 2024
Dear Lucy
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotKaren did a brilliant job
Karen did a brilliant job! There were 5 in the chain and we were at bottom end, however dispite many technical legal issues and broken imposed deadlines she kept the chain intact. I have used a number of estate agents over the years and found the service from Karen to be exceptional.
Tig · 4 March 2020
★★★★★ 5/5
GoogleHaving Lextons sell our property has been amazing.
They have been pro-active and efficient in the sale which was less than a month from hitting the market.... during a lockdown/ global pandemic.
Their professionalism and friendliness put my husband and I at ease and knew Lextons where there to support us getting the best possible price.
I would recommend to anyone.PositiveResponsiveness, Professionalism
Jade · 25 August 2021
Agent replied · 24 August 2024
Dear Jade
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleClaudia from Lextons came highly recommended and she did not let us down. She sold our house within a week and we were very impressed with her professionalism and courtesy. She was always available whenever we had a query. We could not have done it without her and we totally recommend the five star service that we received! Thank you!PositiveResponsiveness, Quality, Professionalism
Matt · 25 August 2021
Agent replied · 24 August 2024
Dear Matt
Thank you for taking the time to leave us a 5 star review.
Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers.
Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotThe team at Lextons (and especially…
The team at Lextons (and especially Peter) were incredibly helpful when buying my house through them. They returned my calls promptly and were able to provide details of local tradespeople. Based on my experience as a buyer I would definitely use them to sell a property.
Nicky · 28 June 2021
★★★★★ 5/5
TrustpilotRecent property sale
We recently chose Lextons to sell our property, and we would have no hesitation in recommending them. Peter was fantastic with us from start to finish and kept us informed all the way through - offering advice and support. Delighted with the friendly and professional service he and Lextons offered.
Toine · 21 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.