Trusted Agent profile · Hove
★★★★★
499 reviews across 1 platform
98 Church Road, Hove, BN3 2EB
Leaders Lettings's office in Hove, at 98 Church Road, is rated 4.7 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleI am very happy with the service I have been reciting from Charlotte and the lettings team. Her coordination and customer service is second to none and it is such a relief to deal with the same person each time.
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJust to say Rebecca Jones in the Worthing office has been very helpful indeed. It is nice to know that from now on, we have one person who we can liaise with regarding management of our properties.
Dear Denise Chamberlain Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleJess was really helpful and kept us informed.
Hi Karen Walsh, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Hove. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleWe’ve known Charlotte for quite a while now & have always found her to be cheerful & a pleasure to speak with. She’s very capable & happy to advise & help us as much as she can. She’s great!
Dear Lucie We are very happy we could provide you with a positive experience. Thank you for taking the time to leave a review and for giving us a 5 star rating! Kind regards Customer Care Team
5/5
GoogleI highly recommend Leaders and Lara Giustiniani, she has been great with the logistics, communication and excellent service! Leaders does a good job in facilitating viewings and gives clear steps when uploading required documentation.
Dear Alek Mendez Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI dealt primarily with Steve Love who was excellent. He was responsive and answered all our questions (and as expat Americans we had a lot). The rest of the office was very supportive as well if Steve was unavailable. I highly recommend this agent and office.
5/5
GoogleSteve, Betty and the team were fantastic! My flat had tenants moved in within 5 days of completion and that was over the Christmas period and in the midst of COVID mayhem. Friendly, professional, straightforward. Thank you so much.
5/5
GoogleHad a viewing with an agent named Lara, she was really friendly and attentive. Answered all questions and kept a very professional attitude throughout the appointment! Looking forward to moving in!
Dear Jp Van Wyk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have not been with Leaders very long. I moved in the middle of October. The one problem I had was a dimmer switch which suddenly stopped working. It was dealt with courteously and efficiently. Thank you.
Dear Robert Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was recently shown around a property by Lara who is a natural at her job, super friendly, trustworthy and helpful - best experience we’ve had with an estate agents so far in our latest house hunt!
Dear Rosie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently viewed a rental property with Lara. She made the whole process as smooth as could be. Excellent communication, super friendly and approachable - she could not have been more helpful and informative. Highly recommended! :-)
Dear Chrissey Sullivan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI use Leaders in Hove to manage my property and I am very impressed with my property manager Charlotte Falk. She is extremely efficient when it comes to managing issues that occasionally arise and always follows up to ensure that both myself and my tenants are happy.
Dear Raf Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was really happy with the service we received from Steve when renting out our flat in Hove. He was honest, transparent and prompt with his replies whenever we had a query. When we hit a problem he came with a solution as well. Thank youPositiveProfessionalism
Dear Sarah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had the best experience with Leaders Hove. Steve Love, Charlotte Falk and the whole team were very attentive and polite, always giving me promptly all the support from the beginning to the end of my contract. I would definetely recommend Leaders Hove branch.PositiveResponsiveness, Quality, Professionalism
Hi Tannile, Thank you for the great review about Steve Love and our team at Leaders Estate Agents Hove . It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleI have used Leaders Lettings for my rental properties for many years now and have always had a good service. I am very pleased with Charlotte who is managing my properties. She is always very helpful and answers my questions quickly, which I appreciate. Thankyou. TJ.
Good morning, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Google@Thomas provided excellent service, responsive and efficient. Highly recommended
Dear Gabriel Ukpai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently viewed a property with Thomas from Leaders. He was much more helpful than other estate agents I have viewed properties with recently and made the whole process very quick and simple.
Dear Jack Coull Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service, Thomas got me what I wanted straight away (not my experience with other agencies). Seamless and professional. Thankyou
Dear S H Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe are tenants of a flat managed by Charlotte Falk and we had a situation recently that was handled incredibly well by her. These are stressful times but her actions were caring, understanding and really put us at ease. They were very much appreciated. Many thanks, Alice & BricePositiveResponsiveness, Professionalism
Hi Alice & Brice, we're happy you found our staff, especially Charlotte to be so supportive during your recent experience here at Leaders in Hove. Thank you for taking time to leave a great review. Kind regards Customer Service Team
5/5
GoogleHaving entered the minefield of renting unexpectedly and finding it very hard, Lara at Leaders has been a breath of fresh air to deal with. Professional, super helpful and friendly. Can’t recommend enough.
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt’s been a very long time since I rented (the 80s) and I’ve struggled with a few little things, as you do. My letting agent Charlotte, has always been very quick to respond and been unfailingly helpful. She’s certainly made my life easier
Dear Ann, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleAs a Landlord I've found the service has been very good and the staff have mostly responded quickly and effectively to the various issues. There have been occasions when I have had to push for more than one quote for work done on the flat and the contractors they use tend to be expensive but the work is good.
Hi Susan, Many thanks for your review. We will pass your feedback back to the branch.
5/5
GoogleHad a great viewing with Lara, she was very helpful, friendly & professional
Dear Nicki Asher-fletcher Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI cannot say how impressed I have been with my new property manager Gianni Ciotte. He has dealt with each issue I have had with the management of my flat with prompt professionalism. He is a great asset to the Leaders team. Many Thanks GianniPositiveResponsiveness, Professionalism
Hi Sarah, thank you for leaving such a positive review about the professional service you have received from Gianni at our Hove branch of Leaders. Your kind feedback and comments are appreciated. Thank you Customer Relations Team
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Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
