Trusted Agent profile · Hove
★★★★★
499 reviews across 1 platform
98 Church Road, Hove, BN3 2EB
Leaders Lettings's office in Hove, at 98 Church Road, is rated 4.7 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.7.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleOur experience with Leaders and our Lettings Consultant Lara have been excellent. Lara especially has been very helpful and knowledgeable about the property and area that we are looking at and we hope to have a new rental property very soon with her help.
Dear Ray Warburton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHighly efficient service received from Lois Bevan whilst renting a property. Especially impressive as the rental market was particularly busy at the time. Lois's communication was excellent which reduced our stress. This is our first time as tenants and she made the process as clear and straightforward as possible. We are also landlords with Leaders, so were especially impressed and reassured. Thank you
Hi Tracy Stapleton, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Hove branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleSteve and Charlotte and the team are well on the case.PositiveResponsiveness, Quality, Professionalism, Value
Dear, Greg Lester, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleLeaders are a reliable lettings agent. They helped in making my move as smooth as possible. I’ve been happy with their service and help. Charlotte, our property manager responds promptly and ensures any maintenance issues or anything in connection with the property/lease get sorted quickly.
Dear Smita, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy partner and I recently viewed a property in Hove and was shown around by Lara. Her positive nature made our whole experience lovely and really enjoyable. After speaking to her on the phone for the next steps, she sorted everything out quickly and clearly.
Dear Jack Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent viewing from Lara at Leaders.. she was extremely helpful and put our offer through on a rental property very promptly which was accepted. Great service.
Dear Pete Ross Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been a client of Leaders for over 15 years. During that time I have been fortunate to have Katie Piper as my contact. I have always found her to be approachable, efficient and enthusiastic. She has dealt with tenants, councils, builders and tradesmen on my behalf. Leaders are readily available to deal with every issue and problem.PositiveProfessionalism
Hello Duncan Stainsbury Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleGreat service by Harry Kelsey, strongly recommend 🤝 …
5/5
GoogleHave only just started the application process with Leaders, but they were so great at helping me and my boyfriend find our first flat! We are very grateful to Lara who is very kind and helpful during this process. Best viewing I've been on!
Dear Lucy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHove Leaders is Definatley my preffered destination when I’m thinking about looking for a new home. Always so friendly and efficient. We’ve found some lovely homes, fast. Kate is particularly helpful. So friendly and explains everything clearly and in detail. She’s an asset to you team and always a joy to talk to.
5/5
GoogleSteve and team were a great help and kept us fully up to date with the whole shebang. Cheers :)
We appreciate your positive review about your recent experience with us!
5/5
GoogleThat was the easiest, most professionally handled rental move. Thanks Lois.
Hi, Ian Monaghan! Thanks for the great review! Customer Services Team
5/5
GoogleI have only just started looking for a new property to rent and have been really impressed with the level of service I have received from Lois and Jess with both registering my details and viewing properties. I was very impressed with the COVID safety measures they have in place. Thank you for all you help so far girls.
Hello Susan Copper Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleJo has been really responsive and proactive to any queries we have had with our rental property. She responds to enquiries promptly and we have found communication hassle free and professional. Thanks!
Dear Hannah S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI booked a viewing for a property and was met with friendliness and helpfulness at every stage. I was shown around the property by Lara, who was incredibly sweet and helpful. Thanks so much for making the experience a good one :)
Dear Ellen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI'd put seven stars of I could ! Everyone at leaders are super professional. They deal with everything and it was seamless from start to finish made us feel comfortable and are very friendly! We even got a box of gifts to enjoy on our first day in our new place !!
Dear Jo Sta, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAnother great and seamless let by Steve and the team. Property was re-let immediately and the team were really accommodating with a last minute change to the inventory date due to a redecoration overrun. Dealing with a single contact makes such a difference - thank you
5/5
GoogleDuring the process of reviewing , we met Lara, who is a very nice person and considerate of the tenants' needs.
Dear Zhou Ziyu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy wife and I have found a flat in Hove that we love because of Thomas Ebsworth at Leaders . From start to finish he guided us thru the process. Thank you , Edward Grossman
Dear Edward Grossman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been with Leaders for nearly seven years and I can say that the support Adam gave me in the last months is the best I have had. His persistence and attention to details is to be praised. Thank you
Dear Simona, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBeen liaising with Thomas in the process of trying to let a property and he has been so helpful and personable. Very genuine and always has the time of day for me and any questions I've had. Absolutely top class bloke
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAvoid leaders no deposit option. Throwing money away and was told the money I paid was to use for legal fees against me if needed. Over £1700 wasted, gifted to leaders. Five stars if you’re a landlord. One as a tenant
Dear Oliver Cranley, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleWas able to book a viewing super quickly over the phone and was given a very thorough tour from Lara, as well as some advice about the local area. Much much more helpful than most other letting agents in the area!
Dear James Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI highly recommend Leaders and Lara Giustiniani, she has been great with the logistics, communication and excellent service! Leaders does a good job in facilitating viewings and gives clear steps when uploading required documentation.
Dear Alek Mendez Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
