Trusted Agent profile · Hove
★★★★★
499 reviews across 1 platform
98 Church Road, Hove, BN3 2EB
Leaders Lettings's office in Hove, at 98 Church Road, is rated 4.7 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.7.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleLara has been friendly, helpful and knowledgeable, making this process very enjoyable.
Dear Xxx Xxx Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI want thank all the team of leaders at hove church road Charlotte on person she was so kind and helpful also Georgia as well really nice person at leaders I wish you all the best Many thanks Meriem ☺️
Dear Meriem, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAlways good quality from this company. Charlotte Falk was very helpful when getting the windows changed in my kitchen and always responded promptly to emails. I spoke with her also on the phone and she was very polite and firendly.PositiveProfessionalism
Hi Jonticat5, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Hove. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleLara has really made finding a property so easy for me. It has been near impossible finding somewhere to live recently and Leaders have really been on top of their game. Lara in particular has been so helpful and reassuring during this whole process. I'd would definitely recommend Leaders for anyone else who is struggling through this process. I've noticed that the phone is nearly always answered or you get a call back/email back quickly.
Dear A Pj Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI’m so glad that I got Leaders lettings in my property finding process, Their knowledge and experience, combined with their patient approach made this, Especially we appreciate our lovely Agent LARA who is excellent on her role who treated and handled us with lots of patience and kindness only because of her I feel this process went smooth and successful. I highly recommend Leaders to anyone looking for top-notch lettings services!”
Dear Santhosh S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLara showed us around a property, she was absolutely brilliant, very friendly and informative so much so we decided to take the property straight after. Thank you Lara! x
Dear Brooke Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBrillant service from Jo stakim
Dear Norma Selley We greatly appreciate your 5-star review and the time you took to share your experience with Jo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleJoanne vallued my house and answered all my questions thouroughly and was very professional. She made me feal I was in safe hands. I will be instructing her shortly.
Dear Cliff Saunderson We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleAbsolutely excellent service! Lynn, Joanne, Daisy, and Charlotte made my move from Canada to Hove easy and quick. They are friendly, helpful, and patient with my many questions!
Dear Maia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally pleased with the service I received here. Jess was really friendly and helpful during the whole letting process and helped ensure everything ran smoothly, always contacted me and kept me informed of anything that was happening with my property/needed to be done and was really polite and helpful with anything I needed to know. Thanks again to Jess and the team for a great service, I am delighted with my new home and the service I received from this agency.
5/5
GoogleThom, our agent, was amazing throughout. We're terrible with tech and Thom was real patient with us. We couldn't be more delighted with everything, thank you Thom
Dear Ian Wallace Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHelpful and accommodating. The onboarding process was seamless.
Dear Anna Hendry We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMy experience with Georgia from Leaders Hove was great, she advised me about a property when it was immediately available, always answered any emails quickly and it has been the smoothest leasing experience I've had. Nice work!!
Dear Matt, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe met with Stephen love last week for a viewing, he was so friendly and helpful I’d definitely recommend leaders to a friend based on his service!
Dear Brioni We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleLara was super friendly and helpful! She answered any questions we had about the property and helped us secure and amazing flat!
Dear Maria Lourdes Crowter Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently met Lara while searching for a home, and she showed me an apartment. She was very helpful and friendly, and most importantly, she provided answers to all my questions. I hope others also have such a pleasant and helpful experience in their search for a new home. She was amazing Thank you!
Dear Georgiana Mihai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI have been a client of Thomas and let me tell you; it has been a wonderful experience for me. He helped me understand the nitty gritty aspects of renting and me being a first time renter, found it an amazing and easy experience.
Dear Monitoring & Evaluation Officer, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleLara was friendly, professional and provided us with all the necessary information. She knows her stuff and makes the whole process easy.
Dear Layney Marignier Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleI had an incredibly disappointing experience with Leaders Estate Agency. Their lack of professionalism and poor management was evident from the start. Despite multiple complaints about a toilet problem, they consistently delayed in resolving the issue. To make matters worse, their compensation offer for the inconvenience was far from fair. I would strongly advise against using their services.
Dear Ange Lica, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleLara has been so helpful and lovely. Really made our experience of finding a new place quick, easy and stress free! Highly recommend!
Dear Daniela Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had a very good experience with Leaders in Hove. Our property manager Charlotte Falk has been very responsive and helpful. She resolved most of the problems rightaway. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Dear, Zahid Pranjol, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleThomas has been an absolute pleasure to deal with. Great service and great communication, a really great agent!
Dear James Martin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe’ve just been through the process of renting a flat with Leaders and it’s easily the smoothest experience I’ve had - Lara has been with us from start to finish, it’s been super helpful having the same friendly face for each step, moving is super stressful but they’ve made it incredibly easy for us.
5/5
GoogleWe’ve been working with Thomas from the Leaders Hove branch to find a new flat to rent and he’s been really professional, helpful and friendly. He’s always been readily available when we’ve had any questions and has guided us through the process to find a new property that we love. We can’t wait to move in and feel we are in safe hands with Thomas and Leaders. 5 star service!
Dear Zara Kirkpatrick Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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