Trusted Agent profile · Hove
★★★★★
1,590 reviews across 2 platforms
117-118 Western Road, Hove, BN3 1DB
Brand Vaughan New Homes's office in Hove, at 117-118 Western Road, is rated 4.3 out of 5 across 1,590 reviews on two platforms, including 483 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Brand Vaughan New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
3/5
TrustpilotVery helpful throughout the process of…
Very helpful throughout the process of buying our first home! Good communication throughout.
Dear James, thank you for sharing your feedback. We are so sorry to hear of the experience you have had, we will pass this on to our team and investigate the issues you outline. Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss this more in the meantime.
5/5
TrustpilotI found every detail was considered and …
I found every detail was considered and they always had time for my every question.Great value!
Thank you Mark, we appreciate your custom and hope that we are able to help you again in the future.
4/5
TrustpilotA very 'on the ball' estate agents
A very 'on the ball' estate agents. through sometimes a tricky process their help was invaluable.
Thank you for your kind review and we are delighted you felt you felt our knowledge and experience was useful in your endeavours.
5/5
TrustpilotGreat service
Great service, friendly, efficient
Thanks very much for taking the time to post this great 5 star review.
5/5
TrustpilotGreat service
Great service from Maria and the Lettings team. made the whole process of reletting pain free
Thank you Jeremy for taking the time to write us a review, we are extremely proud of our lettings service levels and are delighted you have had a positive experience in your dealings with Maria and the rest of the team.
5/5
GoogleBrand Vaughan have been excellent in helping us move into our new flat. Ollie Taylor in particular has been fantastic - always on time for viewings and gave us all the information and help we needed. I would recommend them to everyone!
5/5
TrustpilotSale and purchase.
Colin and Dan from the Hurstpierpoint office were absolutely brilliant from the very beginning. Great advice, nothing was too much trouble and I had every confidence in the professional handling of the sale of my house and subsequent purchase of another. Can't recommend highly enough.
5/5
TrustpilotEasy of renting.
I have rented from BrandVaughan before with no issues, this time the process of securing a property was smooth, fast responses from the team, most specifically Mollie. BrandVaughan also has a clear easy to use website.
5/5
TrustpilotWe received first-class service from…
We received first-class service from our estate agent Damian, he was so knowledgeable on every aspect of selling we couldn't have asked for a nicer person to help us sell our property. We would certainly recommend him to anyone selling or buying.
5/5
TrustpilotProvided an excellent service from…
Provided an excellent service from instruction to completion. Always on hand to help with any queries - the hurstpierpoint team - went above & beyond to ensure the whole process ran as smoothly & stress free as possible. I would not hesitate to recommend them
5/5
TrustpilotThe team were amazing from start to…
The team were amazing from start to finish, they kept me updated and there was always someone there to speak to and they called me when they said they would and they always had time to talk things through. I can’t recommend them highly enough !!!!
5/5
GoogleAs a landlord I have nothing but good things to say, Abi and Eleanor have been very responsive, helpful and courteous. Finding new tenants has been quick and their help in maintenance matters was very good.PositiveResponsiveness, Professionalism
5/5
GoogleWe have always had top notch service from Brand Vaughan. Customer service is friendly and responsive. Abi especially has been great, always happy to advise and share her expert knowledge. We recommend Brand Vaughan highly.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotFantastic agency
After dealing with some difficult estate agents on our flat sale, it was refreshing to us that Damien (Portlslade) was constantly easy to contact and very transparent with how the move was progressing. He made a fantastic middle man for a smooth house purchase.
5/5
TrustpilotExcellent service by the staff in the…
Excellent service by the staff in the portslade branch run by Damien. Even throughout Covid 19 and the closures he has regularly updated me courtesy calls on the sale of my house! Amazing customer service with all aspects of the estate agents.
4/5
TrustpilotVery easy to deal with during the …
Very easy to deal with during the purchase of my flat. Available, pragmatic and understanding.
Thank you Mark we are delighted you have felt you received a good service from us and we wish you all the very best in the apartment. Do let us know if we can be of any assistance at all.
4/5
TrustpilotMy sale
Good team, efficient and guided me through the process. Accessible, and proactive, without being pushy.
Thank you for taking the time to write us a review, we are delighted you found our Hove team to be efficient and proactive and supportive rather than pushy, do let us know if we can help you again in the future.
5/5
GoogleBrand Vaughan looked after me really well; they found me a buyer within 2 weeks for above the asking price and kept me informed about all the viewings and offers. I recommend them 100%, it was a pleasure to sell my flat with David Vaughan at Brand Vaughan.
5/5
TrustpilotFantastic support and guidance from the…
Fantastic support and guidance from the whole team. They were more than happy to accommodate and help in any way that they could. Brilliant personal treatment, I would advise anyone to use them
5/5
TrustpilotHighly recommended
I've been with Brand Vaughan for almost 10 years as a tenant and been very happy with the speed at which they respond to any issue and courteous communication. I highly recommend them as an estate agent.
4/5
TrustpilotHigly recommended
I have been a client of BrandVaughan for over 4 years. So far there hasn't been any gap between tenants. The property manager has always been helpful and am pleased with the way she manages the property.
5/5
TrustpilotWas the tenant of a property MM let and…
Was the tenant of a property MM let and managed for 3.5 years. All in all, they offered a fast and professional service and I never had an issue with them. Highly recommended.
1/5
GoogleBrand Vaughan do not give deposits back no matter how clean the property is left. As students, we feel we were treated very differently than any other regular tenant, especially for the high prices we had agreed to pay. Strongly do not recommend.
5/5
TrustpilotGreat team really helpful and have …
Great team really helpful and have taken the stress out of selling a property.
Thank you Justin for your review of our services, we are delighted you had a positive experience with our team in Hove. Do let us know if we can be of any further assistance in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Brand Vaughan New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
