5/5
TrustpilotIt was great i wouldn't expect more…
It was great i wouldn't expect more than that
Agent replied · 15 June 2024
Thank you for your review.
Trusted Agent profile · Hove
Brand Vaughan New Homes Hove reviews
★★★★★
1,594 reviews across 2 platforms
117-118 Western Road, Hove, BN3 1DB
Brand Vaughan New Homes's office in Hove, at 117-118 Western Road, is rated 4.3 out of 5 across 1,594 reviews on two platforms, including 483 Google reviews rated 4.0.
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Reviews
Every review we hold for the Hove office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExtremely happy with the service provided. Can not recommend James Gunn enough!
5/5
GoogleAbsolutely five star service, Lizzy, Ollie and Helen took care of me from start to finish. Helped me find a place that was up to scratch, which was a bit of a thing since I have a thing about wanting wooden floors. They took care of things with the landlord. In short, I couldn't be happier with them.
5/5
GoogleI can report that the whole experience of selling a property through Brand Vaughan, was a pleasure. I had the feeling that we were in competent hands from the start, and I would particularly like to acknowledge Karen Franks for her help and guidance once we had accepted an offer. Thank you very much to the whole team!
5/5
TrustpilotThe team were very friendly arranged …
The team were very friendly arranged extra site visits and pushed things on when they didn't go to plan, would certainly use them again to sell my own property
Agent replied · 25 December 2024
Hi Roger, thank you for your review about the service received from our team in Hove, we are delighted you received a friendly and proactive service.
1/5
TrustpilotStay away from them
Stay away from them. They are not reliable at all.
Agent replied · 15 June 2024
Dear Hasan, thank you for sharing your feedback. We aim to be a team centred around integrity, care and understanding so we’re sorry your experience didn’t match expectation.Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss your experience more.
5/5
TrustpilotWe wouldn't hesitate to use the …
We wouldn't hesitate to use the fabulous team at Hurstpierpoint again. Super efficient, proactive and professional. Thank you for all your help in selling our house. We'll be back!
Agent replied · 25 December 2024
Hi Claire, we are delighted you have felt such a positive experience from the Hurstpierpoint team and we will be sure to pass on your thanks to them. We look forward to hearing from you when the next move is planned.
4/5
TrustpilotI found Mishonmackay to be helpful and professional.
I found Mishonmackay to be helpful and professional. One or two small hiccups, mainly solved immediately. Only one issue needed repeating. Would certainly recommend them to friends and family.
Agent replied · 25 December 2024
Thank you Angela for your kind words about our Hurstpierpoint office, we aim to solve any problems, big or small quickly to ensure no time or momentum is lost in the process. We are delighted that this was felt through your experience, do let us know if you recommend us to friends and family and we can tell you about our refer friends and family scheme.
5/5
TrustpilotHighly recommend
Very good customer service
Agent replied · 15 June 2024
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Brand Vaughan.
5/5
TrustpilotSuperior service
Abbigail and her colleague were helpful, informative and understanding.
Agent replied · 15 June 2024
Great to hear, thank you Chris
5/5
GoogleMany thanks to Kirsty Barton for all always being super efficient.
4/5
GoogleI have just bought through Brand Vaughan and Karen in the after sales service ream has made a tremendous difference to the experience. She took responsibility for keeping us all on track, from the minute the offer was agreed. She worked hard for all concerned to keep us focused, calm, and moving together towards the best outcome. Brilliant service.
5/5
TrustpilotIt was great experince.Team work and…
It was great experince.Team work and friendly.keep it up as always.
Agent replied · 15 June 2024
Thank you Bessy.
5/5
TrustpilotLovely agents
Lovely agents, very straightforward and reassuring.
Agent replied · 15 June 2024
Great to hear, thank you Georgie
5/5
TrustpilotReally helpful
Really helpful, with prompt response times
Agent replied · 15 June 2024
Thank you Eya
5/5
TrustpilotThe institution provided me great…experience
The institution provided me great service in terms of quick response, detailed information about the advertise property and their very nice and brilliant staff. I had a great experience during my viewing day.
5/5
GoogleOllie Taylor - I am more that pleased with the service Ollie provided when showing possible new tenants round a house. His Passion for his work is outstanding. He was so welcoming to the viewers and was very informative when discussing how and when viewings would take place for me and the current tentnants.
5/5
GoogleDear Paul, I am very impressed with your office in Preston Park. It is welcoming, friendly staff and you personally have been extremely helpful. It was not an easy ride for various reasons, but you were very professional. I feel, that I will invite you to my house warming party. I would recommend Brand Vaughn to anybody. With kind regards Anna
5/5
TrustpilotJoshua very helpful always responding…
Joshua very helpful always responding quickly and happy to help as best as possible
Agent replied · 15 June 2024
Thanks for the 5 stars Frosoulla.
5/5
TrustpilotHighly recommend dealing with the…
Highly recommend dealing with the friendly efficient office always had time for me
Agent replied · 15 June 2024
Thank you for the 5 stars.
4/5
TrustpilotAll good except I asked for the…
All good except I asked for the previous tennant via agent to give information as to what happened in the patio area regarding looking like a flood has occurred, so I can remedy for the future, still waiting one week later, usually on the ball, some reason not this time
5/5
TrustpilotVery helpful
Very friendly staff. Always quick to respond to emails and very helpful.
Agent replied · 15 June 2024
Thank you Sophie.
5/5
Trustpilotvery swift and easy process of getting…
very swift and easy process of getting our house in order! friendly staff that are always happy to help with any questions you may possibly have. Best experience I've had in terms of getting a property in order. Highly recommend renting or buying through them
5/5
TrustpilotGreat team I am very very please to…
Great team I am very very please to work with hope deal with you guys againThanks yilmaz
Agent replied · 25 December 2024
Thanks Yilmaz, we certainly hope to work with you again soon too. Kind regardsSteve Neocleous
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Brand Vaughan New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
