Trusted Agent profile · Hove

Brand Vaughan New Homes Hove reviews

4.3

★★★★★ Great

1,541 reviews across 2 platforms

117-118 Western Road, Hove, BN3 1DB

Brand Vaughan New Homes's office in Hove, at 117-118 Western Road, is rated 4.3 out of 5 across 1,541 reviews on two platforms, including 459 Google reviews rated 4.0.

Google logo

4.0 / 5

459

Reviews on Google

This office

Trustpilot logo

1,082

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hove office, from every platform, shown as written. First names only.

5/5

Google

We've just come through the most complex process and finally exchanged today. I cannot speak highly enough of Brand Vaughan's handling of the situation. Kieran Carter steared us to getting a fantastic deal on a purchase and subsequently Jamie Lantsbury progressed the sale top where we are now. Both were easy to contact, responsive, very professional, proactive and above all reassuring in some difficult times. I have no hesitation in recommending them very highly

Simon · 24 August 2022

Agent replied · 23 August 2024

Thank you for your review Simon. We are so pleased to hear that we could reassure you in a difficult time. We will pass your message onto Kieran, Jamie and the team.

5/5

Trustpilot

Felix in the Kemptown Office

Felix was calm and supportive throughout - would recommend to anyone looking to sell.

Naomi · 18 September 2025

Agent replied · 24 September 2025

We're happy to hear that the selling process was a positive experience for you. Thank you for recommending our services!

5/5

Trustpilot

I highly recommend their service

I highly recommend their service, as the team at Brandvaughan is exceptionally friendly, courteous, and their system efficiently keeps you informed about their properties. I want to commend Connor, one of their staff members, for his politeness, outstanding assistance, and proactive updates on my case. I appreciate his dedication in going above and beyond to help with any inquiries.

June · 14 November 2023

Agent replied · 15 June 2024

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback.

5/5

Trustpilot

Thank you so much Beth

Beth was super lovely when we first met her for a viewing. She was super knowledgable about the property and so positive about it too. We liked her so much after having ours on the market for a while with another agent we switched to Mishon Mickay with Beth so she could try to sell our flat. Within a couple of weeks we had multiple viewings and offers (which was a huge surprise to us after months of nothing with our previous agent). We managed to sell and brought our new house with Beth too. She made everything so simple and would always be willing to give us frequent updates without having to call. We would not hesitate to use Mishon again, in fact we would recommend to anyone in the area to use Beth as their agent especially. We couldn’t have asked for a better experience in our first sale and first house buy. Thank you so much Beth xx

Annie · 18 July 2021

Agent replied · 15 June 2024

Hi AnnieThanks so much for such a lovely review, it's no surprise that you thought Beth was lovely but it's so nice that you took time to post the review and let everyone know. Beth works so hard and does such a great job for everyone so it's lovely to see that you were able to use her for both your sale & purchase. We wish you well in your new house, thanks again. Steve Neocleous

5/5

Trustpilot

Highly recommended

Glenn and the team at 7 Dials did a great job helping us sell our two bedroom flat in central Brighton. In particular, we liked the way it was presented online with some excellent photographs and the professional way the open day and subsequent viewings were handled. Glenn helped us get a good price for the flat and during the subsequent process of moving the chain towards completion, he did a great job of keeping our buyer on-board and advising us on how best to deal with solicitors in order to complete as quickly as possible. I would be happy to recommend them to anyone looking to buy or sell in Brighton.

David · 16 July 2021

Agent replied · 25 December 2024

Hi DavidThank for such a great review of how Glenn and the team at our Brighton Office handled the sale of your flat. Really pleased to hear that we were able to secure a good price for you and that the communication as the sale progressed was good too. Glenn is very conscientious and would have been very keen to do a good job from start to finish. Thanks againSteve Neocleous

5/5

Trustpilot

Excellent Experience

I had such great support from Beth Jones throughout the process of selling my home. She, Lisa and the team were always helpful and professional and guided me through everything at what was a very challenging time for me personally. It was such peace of mind knowing they were on top of everything when I could not be, and I can't speak more highly of their dedication and attention to detail. It really made the difference to work with a team I felt I could trust. Thank you so much! Sandra :-)

Sandra · 20 June 2021

Agent replied · 25 December 2024

Hi SandraReally kind of you to take the time to leave such a great review of Beth & Lisa. The two of them are a great team and as you rightly identified they work so hard to ensure that their clients are kept informed at all times and that they are on top of things. So nice knowing that you felt that you could trust them, that's so important. Thanks againSteve Neocleous

5/5

Trustpilot

My partner and I have been renting with…

My partner and I have been renting with Brand Vaughan for the past one year and it has been a really good experience. Our property manager, Andre, has been very helpful and responsive throughout our tenancy. There were delays in receiving a few amenities for our place, but Andre made sure everything was taken care of. Highly recommended!

Rohan · 11 October 2023

Agent replied · 15 June 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Google

I have been corresponding with Sam McSweeney on my current move and he along with the team, have been lovely and very helpful in getting me the flat I wanted from the second I saw it listed. Thank you!

Samuel · 16 March 2026

Agent replied · 16 April 2026

We're happy to hear that you had a great experience with Sam! Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.

5/5

Trustpilot

It was my first time buying a property…

It was my first time buying a property and I am glad I had Dee as my agent. She is very kind, professional and has great communication skills. All my queries were answered in a prompt manner. She gave me huge support during this stressful process:))) and I am now a happy owner of a beautiful property 💓 I would highly recommend MM agency and Dee if you are looking to buy or sell. I had experience with some agents who you had to chase to reply your emails regarding important questions. Thank you Dee very much for all your support and professional approach ❤️

Alina · 23 April 2024

5/5

Trustpilot

When I met Abi I knew straight away I…

When I met Abi I knew straight away I wanted to market and rent my flat out with Brand Vaughan She is warm calm business like and friendly. The gentleman who took the photos was a gem too. I rented my place with Brand Vaughn Brighton 11 years ago and was very happy with their service. Another lady Lucy was fab too who showed around another person.

Susie · 13 December 2022

Agent replied · 15 June 2024

Thank you very much Susie. We will pass your kind words on to Abi and the team.

5/5

Trustpilot

Sale in Chalfont Drive.

I have been delighted with the service provided by Amy Newman. She took over the handling of our sales after the manager left and there have been a number of challenges to say the least. However, Amy was so professionals throughout the whole process with a superb eye for detail. Nothing ever seems to be too much trouble for her and she ahs followed up with both sides and our solicitors along the way.Thank you very much indeed.Alan

Alan · 9 June 2021

Agent replied · 25 December 2024

Hi AlanThank you very much indeed for taking the time to post such a cracking review. Amy is extremely good at what she does and as you say has an eye for detail. Good to know that you were pleased at how she shepherded things through for you.We wish you all the best in your new home. Kind regardsSteve Neocleous

5/5

Trustpilot

A very positive experience purchasing…

A very positive experience purchasing through Brand Vaughan our agent Dee was very helpful and always kept us informed, nothing was ever too much trouble. If I was ever to sell on I would definitely consider BV as an option.

Miss · 4 September 2024

Agent replied · 22 October 2024

Thank you for your positive review! We’re delighted to hear that you had a great experience purchasing through Brand Vaughan.

5/5

Google

Thank you Michael Burns for your professionalism. I was so impressed at how you navigated us though the sometime challenging issues with referencing. You were always available and communicated with us constantly. Brand Vaughn are lucky to have you on their team. I will recommend Brand Vaughn because of you. You definitely are a superstar. Thank you.

Catrina · 28 September 2023

Agent replied · 23 August 2024

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Brand Vaughan. We will pass this on to Michael.

5/5

Trustpilot

Zara was a very warm and welcoming…

Zara was a very warm and welcoming staff member for our viewing!

Mr · 1 June 2026

5/5

Trustpilot

Parris did a great job arranging…

Parris did a great job arranging firedoor certifications for me. Thank you

R · 15 September 2026

Agent replied · 23 September 2026

Thank you for your 5 star review, we will ensure Parris is aware.

5/5

Trustpilot

Sale of Property

Dee was absolutely amazing through the entire process. Always accessible, very friendly and supportive. She did everything she could to get it across the line through a sometimes difficult sale process. Would definitely recommend!Richard.

Richard · 25 November 2024

Agent replied · 25 December 2024

Thank you so much for your kind words, Richard! We’re thrilled to hear that Dee provided such exceptional support throughout the sale process. Her friendliness, accessibility, and determination to navigate any challenges are exactly what we strive for. Your recommendation means a lot to us, and we’ll be sure to pass on your gratitude to Dee. Thank you for sharing your experience!

5/5

Trustpilot

Lucy was super helpful

Lucy was super helpful and welcoming during my viewing yesterday! She gave clear and accurate advice on how to proceed with securing the flat and the other information regarding the lease, and over all amazing service! Been renting with Brand Vaughan for a while now and have never had an issue when dealing with them!

Harry · 24 October 2023

Agent replied · 15 June 2024

Thank you so much for your review Harry. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Google

We're currently in a property with Brand Vaughn and are continuing to let another property from them next year. They've made the process really simple and our day of viewings with Maisy was great - she was such a help, and super informative! In our current property, any issues we've had are always quickly resolved. Highly recommend!

Emily · 24 August 2023

Agent replied · 23 August 2024

Thanks so much for your review Emily.

5/5

Trustpilot

Excellent service from Joshua at Brand Vaughan

Joshua was the person that we dealt with mostly to secure our new home through Brand Vaughan. He was very responsive and always willing to help answer questions, find out information and have a chat when needed. The whole process was super efficient: every step is automated and thoroughly explained and you are always aware of what is expected and what happens next. Very professional, trustworthy and will definitely recommend.

Yolandi · 23 April 2022

Agent replied · 15 June 2024

Thank you, we will pass your review on to Joshua.

5/5

Trustpilot

Friendly, professional and helpful

Brand Vaughan were really professional and helpful! Connor was a great help and kept looking for places for us when our first application wasn't successful, and Lucy showed our friends around since we couldn't make the viewing and was really accommodating and gave us some invaluable tips.

Katie · 19 March 2024

Agent replied · 15 June 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Lucy has been absolutely amazing

Lucy has been absolutely amazing, she answered and explained all questions I had. She made the process very easy & I am extremely happy that I got in touch with Brand Vaughan as I am now moving to Brighton from London. Thank you to Lucy and the entire team…

Raphael · 6 February 2024

Agent replied · 15 June 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Sue was always very friendly and tried…

Sue was always very friendly and tried to get answers to any questions I had as quickly as possible. I was buying a property from them. Thanks Sue for all your help.

Kerrie · 26 November 2024

Agent replied · 25 December 2024

Thank you for your kind feedback! We’re delighted to hear that Sue was friendly and attentive, ensuring your questions were answered promptly during your property purchase. Your kind words mean a lot, and we’ll be sure to pass on your thanks to Sue. Wishing you all the best in your new home!

5/5

Trustpilot

Genuinely hardworking Agents and great service

We were really happy with the service we received from Mishon McKay. Josh and Alex were really professional, friendly and were always really attentive and fast to reply to ours and our solicitors requests. They sold our house quickly through going the extra mile, contacting potential clients before the house was on the market! More importantly they made the whole process really stress free by their warm and genuinely supportive and trustworthy advice! I will definitely be recommending them in future and would not hesitate to use them next time.. although hopefully that’s not for a while.. they found us our dream home! Thanks to all the team ..

Zoe · 17 February 2020

Agent replied · 15 June 2024

Thank you for the positive feedback.

1/5

Trustpilot

Estate Agentese!

I am not, nor am I ever likely to be, a client of your company, even if I lived in your area. Why? Well, when I see a property advertised on Chichester Terrace, Brighton with, allegedly, Atlantic Ocean views (Sunday Times Feb 28th) I wonder whether your staff have any comprehension of the geography of our country. The distance from Brighton to Land’s End is over 300 miles! Thus, Atlantic Ocean views? I don’t think so!

Malcolm · 9 March 2021

Agent replied · 25 December 2024

Thank you for taking the time to post a review about the article that appeared recently in the Sunday Times. Naturally we were sad to see your 1-star review given that we didn’t write this copy for The Sunday Times. Although the journalist referred to it as the Atlantic Ocean our own property detail s do, in fact, refer to it as the English Channel, but hey wouldn’t we all like to be looking out onto the Atlantic Ocean right now! We are a team of property professionals who are proud to share our expertise of the property market across Sussex and we do hope that a journalist using a little poetic license wouldn’t stop you from getting in touch with us in the future. Best wishes, Steve Neocleous

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Brand Vaughan New Homes's Google reviews

Questions about Brand Vaughan New Homes Hove

How many reviews does Brand Vaughan New Homes Hove have?

Brand Vaughan New Homes's Hove office has 1,541 reviews across two platforms: 459 on Google, 1,082 on Trustpilot (across the whole business).

What is Brand Vaughan New Homes Hove's rating?

Brand Vaughan New Homes Hove is rated 4.3 out of 5 across all 1,541 reviews, and 4.0 out of 5 on Google from 459 reviews.

Where is Brand Vaughan New Homes's Hove office?

Brand Vaughan New Homes Hove, 117-118 Western Road, Hove, BN3 1DB.

The Trusted Agent

Is this your office? Claim your page.