4/5
GoogleAn excellent professional firm. Found tenants very quickly. Helen is particularly proactive, professional, organised and efficient. - you couldn't get any better.
Trusted Agent profile · Hove
Brand Vaughan New Homes Hove reviews
★★★★★
1,601 reviews across 2 platforms
117-118 Western Road, Hove, BN3 1DB
Brand Vaughan New Homes's office in Hove, at 117-118 Western Road, is rated 4.3 out of 5 across 1,601 reviews on two platforms, including 487 Google reviews rated 4.0.
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Tell us what you need and we'll put you in touch. Brand Vaughan New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
Reviews
Every review we hold for the Hove office, from every platform, shown as written. First names only.
Google5/5
TrustpilotThanks Charlotte
We bought our house through Charlotte at the Hurst office. She was great - was very honest and open about the house and understanding about our situation. She returned calls promptly and did what she said she would do.
Agent replied · 25 December 2024
Thank you Bec, for your review about Charlotte in our Hustpierpoint office. It really is as simple as doing what you say you are going to do with grace and a smile. Two things we know Charlotte has in bucketloads. We are delighted you felt looked after by her. We wish you all the very best for the future.
5/5
GoogleI rate Brand Vaughan very highly and many thanks to Karen Franks for a very professional service over the course of my sale.
5/5
TrustpilotBest Letting Agent
Great service, landlord friendly and always willing to help when needed.
Agent replied · 15 June 2024
Thank you so much for your review John.
5/5
TrustpilotExceptional property management from MM
Maria recently handled an insurance claim on our behalf. She was exceptionally professional and diligent throughout what was a very stressful and lengthy claims process involving multiple parties and insurers. She also oversaw the necessary renovations and remedial work to a very high standard so that the property re-let on its first day back on the market. A huge thank you all round.
2/5
TrustpilotPoor communication
Poor communication, lack of proactivity and need to be chased repeatedly.
Agent replied · 15 June 2024
We are sorry to hear that you did not have a positive experience with us. It would be great to discuss your experience further, I have passed the comments on to the branch manager who will be in touch directly.
5/5
TrustpilotSpeedy
We were able to view, apply, and have our application confirmed in the space of 24 hours. Pretty speedy stuff, very happy with it.
Agent replied · 15 June 2024
This is great to hear, thank you Tommy.
5/5
TrustpilotVery happy with the service from Chris…
Very happy with the service from Chris and his team, they guided us smoothly through the sales process to a happy completion.
5/5
TrustpilotExtremely helpful in finding our dream…
Extremely helpful in finding our dream home. Reliable and great so far!
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We’re thrilled to hear that our sales team has gone above and beyond to support you throughout the process.
5/5
TrustpilotThird time I've used MM
Third time I've used MM, this time to sell my flat - a candid, transparent team, with George doing a first-rate job. Great dialogue, easy to contact, definitely recommend.
Agent replied · 25 December 2024
Hi AshimThanks for being a regular customer! Good to see that you had great communication with George and his team at our Brighton Office. We look forward to helping again in due course.Kind regardsSteve Neocleous
4/5
TrustpilotVery happy overall
Very happy overall. Our agent called us when we had questions and was prompt to reply/find answers when and where he didn't have them.
Agent replied · 15 June 2024
Thank you Cailin.
5/5
TrustpilotRental
Very fast turn around, from viewing to confirmation in less than 24h.
Agent replied · 15 June 2024
Thanks for sharing your feedback Olivia.
5/5
TrustpilotHappy client
I had a very satisfying experience with the Property management team. Can only recommend. Thank you Natasha Carter
5/5
TrustpilotThey provided a first class service
They provided a first class service in regard to the sale of my property, and I rate them highly for their professionalism from start to finish.
Agent replied · 25 December 2024
Thank you so much for such a positive review. RegardsSteve Neocleous Mishon Mackay
5/5
TrustpilotSatisfaction guaranteed.
Just about to complete on a sale, Glen, Damien and Pam all conducted themselves in the most professional way. We had one or two sticky moments through the sales process but Glen's experience and his simple ability to talk to people got us through these moments. They kept us totally up to date as to what was happening and chased people when it was required.A thoroughly professional outfit.
5/5
GoogleJames has been superb, thank you for finding me a great flat with fantastic views! Would definitely recommend this letting agency!
5/5
TrustpilotHelpful and efficient
Helpful and efficient. A lovely team.
Agent replied · 15 June 2024
Thank you for your review.
5/5
TrustpilotThank you to Maria for her excellent…
Thank you to Maria for her excellent service.She was so helpful especially during these difficult times.Highly recommended.
5/5
GoogleOllie Taylor is really friendly and gives such a great service! Easy to communicate with and fast to answer!
5/5
TrustpilotFantastic estate agency
Fantastic estate agency. An extremely helpful, supportive and friendly team of people took the angst out of the entire process. We're grateful, thank you!
Agent replied · 15 June 2024
Thank you for the 5 stars Sarah.
5/5
TrustpilotHe was very helpful and polite he…
He was very helpful and polite he helped me with everything I needed with it all explained in a way easy to understand.
Agent replied · 15 June 2024
Thank you for the 5 stars Matthew.
5/5
TrustpilotProperty Sale Hove
We had a good experience with the sale of our property. Amy definitely went the extra mile and was always on hand to offer advice and feedback when required.
Agent replied · 25 December 2024
Hi PeteMany thanks for your kind words about Amy, she is a superstar so it's really kind of you to post such a lovely review. Best wishes to you in your new home. Kind regardsSteve
1/5
GoogleI have had the Worst experience with BV. No way on earth I will be getting their houses/flats. Surely after this post i wont be anyway but dont really care... Please people for your own good, do stay away from them.
4/5
TrustpilotGreat service
The agents at Brand Vaughan were very friendly and helpful and helped me find a new place in no time at all!
Agent replied · 15 June 2024
Great to hear, thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Brand Vaughan New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
