5/5
GoogleOllie and the Team are absolutely brilliant, great with communication and response time to any queries, great job!
Agent replied · 23 August 2024
Thank you Angie
Trusted Agent profile · Hove
Brand Vaughan New Homes Hove reviews
★★★★★
1,607 reviews across 2 platforms
117-118 Western Road, Hove, BN3 1DB
Brand Vaughan New Homes's office in Hove, at 117-118 Western Road, is rated 4.3 out of 5 across 1,607 reviews on two platforms, including 487 Google reviews rated 4.0.
Reviews
Every review we hold for the Hove office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat service for Tenant and Landlord…
Great service for Tenant and Landlord alike..... special thanks to Maria for her going the extra yard for us..... in handling the prompt return of our deposit.
5/5
GoogleBrand Vaughan Hove did a stellar job of marketing and selling my property. Jimmy provided sound guidance on the evaluation & marketing front. Kieran quickly arranged viewings with potential buyers and kept me appraised throughout. Overall - a very positive experience with VB. Nice bunch of folks to deal with who are passionate about getting the best outcome for their customers.
5/5
GoogleWe have just secured a property with Brand Vaughan. Lerryn has been helpful, friendly and professional throughout and made sure everything went through as quickly as possible.
5/5
TrustpilotThey delivered on their promise
The team got the price I wanted on the sale of our house - I had regular telephone conversations about the progress of the sale with honest estimates of timescales etc.They kept me informed and did everything I would expect of an experienced and competent team.
Agent replied · 25 December 2024
Thank you Mr Shergill for your kind review, we are so pleased we managed to achieve the price you were hoping for and that the communication you received allowed you to feel supported during the process. We do hope you will use us again in the future and don't forget that we offer a recommend a friend scheme should you know anyone who is thinking of selling. Feel free to contact us for more information.
5/5
TrustpilotProfessional service
Joshua from Brand Vaughan was helpful and professional when we viewed, offered and were accepted as tenants for a rental property. He was friendly and communicated in a timely manner.
Agent replied · 15 June 2024
Thank you for your review.
5/5
TrustpilotBought a flat through Michon last week
Bought a flat through Michon last week. They made the whole process very easy. Holly and Damien we both great in getting back ot me with updates or answering any questions - Would recommed
Agent replied · 25 December 2024
Hi TomThanks so much for taking the time to post this great review. Really good to know that both Damien and Holly were always at hand to help when you needed them.Thanks againSteve Neocleous
5/5
TrustpilotFriendly and helpful
Abi at Brand Vaughan was friendly and helpful. She was able to arrange a viewing for a beautiful flat for us at short notice and kept us informed thereafter. Would recommend!
Agent replied · 15 June 2024
Thank you for the 5-star review Sam. We will pass your message on to Abi.
5/5
TrustpilotGood service
Good service, reliable and effective!
Agent replied · 15 June 2024
Thank you for taking the time to share your positive experience.
5/5
TrustpilotA helpful and professional company.
Agent replied · 15 June 2024
Thank you so much for your review, we appreciate your feedback.
5/5
TrustpilotHelpful and friendly
Abigail was Super helpful and friendly, our application process was made very easy with her help
5/5
TrustpilotThe team kept me well informed…
The team kept me well informed throughout the process of letting my house. They were very professional.
Agent replied · 15 June 2024
Thank you so much for your review Karen.
5/5
TrustpilotOutstanding service
Bought and sold through their Kemp Town branch. Michael, Timothy, Felix and the whole team were outstanding throughout, amidst challenging circumstances during the pandemic. Helpful, friendly, communicative and endlessly patient with all our requests and enquiries. 100% recommend. The photos they take of properties are also head and shoulders above those taken by pretty much all other estate agents we came across, which is a big difference for a seller.
1/5
GoogleUnbelievable incompetence. Utter lack of care and attention to detail. Zero individual responsibility or concern for property or person. Appalling in every regard - avoid.
5/5
TrustpilotCannot recommend high enough!
Cannot recommend high enough!The review below this is accurate, we purchased our home within 6 weeks and Dan and Beth played a big part in this as they were incredibly helpful and supportive!! We will definitely work with them again if we decide to sell our home. I never usually leave reviews but they really deserve the recognition and praise after going above and beyond for us!!THANKS SO MUCH FOR REALLY CARING !!!
5/5
TrustpilotThe estate agents at Brand Vaughan are…
The estate agents at Brand Vaughan are very helpful and caring. They were very informative and communicative. Only good experiences.
Agent replied · 15 June 2024
This is great to hear, thanks for your feedback Panni.
5/5
GoogleSuper helpful team and really friendly. I spoke to Jack and Ollie and they made sorting out my student accommodation a breeze.PositiveResponsiveness, Professionalism
5/5
GoogleHaving been a Letting Agent for an infamous London agency in a previous life, it is always pleasure (and relief) to find an agency that delivers its service in a professional, friendly and extremely capable manner. From the initial qualification through to the viewing with Megan, working with Helen on the negotiation and then lovely Lizzie on the admin, you couldn’t ask for a more perfect team of real estate superstars.
1/5
TrustpilotBought a buy to let flat through Brand…
Bought a buy to let flat through Brand Vaughan. Not a great experience. Didn’t reply to emails or phone calls in a timely fashion. Very unhelpful to my mortgage adviser for rental comparables. Didn’t bother to phone me that the flat had completed. Lastly not willing to share advertising photos that I could use to rent out the property unless I used them! Avoid
5/5
TrustpilotBrilliant
Brilliant, have used Mishon Mackey before and will continue to use them in future.Would recommend.Very helpful, on top of everything. Thank you Glenn Erdman (Portslade Branch)
5/5
TrustpilotHigh quality service
High quality serviceThe procedure is very simple Very respectful of your kindnessOverall very happy with the service
Agent replied · 15 June 2024
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotPortslade guys
Damian and Glen were both amazingVery supportive and reassuring.Appreciated their honesty and would highly resommend them to any seller or buyer.Gigi and I will miss the guys!L
1/5
TrustpilotPlease avoid this agent!!!
Please avoid this agent at all cost. I won't go into detail but safe to say you'll stay time, stress and money by going elsewhere.
5/5
TrustpilotThe turn up of meeting the agent
Agent replied · 15 June 2024
Thank you for the positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Brand Vaughan New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
