5/5
GoogleReally great and smooth experience using storage for the first time! Many thanks to Kelsey who was very helpful and friendly
Trusted Agent profile · Hove
Big Yellow Self Storage Co Ltd Hove reviews
★★★★★
270 reviews across 1 platform
270A Old Shoreham Road, Hove, BN3 7EG
Big Yellow Self Storage Co Ltd's office in Hove, at 270A Old Shoreham Road, is rated 5.0 out of 5 across 270 reviews on 1 platform, including 270 Google reviews rated 5.0.
Reviews
Every review we hold for the Hove office, from every platform, shown as written. First names only.
Google5/5
GoogleEasy and convenient! Had no overlap with my tenancies and this was a real lifesaver. Special thanks to Kelsey and Sandra :)
5/5
GoogleInitially i was very sceptical however Anas service was magnificent and met all my needs. Thanks Big Yellow & Thanks Ana l :)
5/5
GoogleBrilliant team! Patrick and Kelsey were so great at the whole process! Very smooth and simple.
5/5
GoogleCharlie went out of his way to make sure that I my experience storing with Big Yellow was seamless and easy. Will definitely be using this storage service again next year !
5/5
GoogleJason and Patrick are both absolute stars. Jason I spoke to initially on the phone and he was super friendly and helpful, put me at ease right away and made the whole thing extremely easy. Then Patrick checked me in, he was really knowledgeable and just a bloody good bloke!! Both of them deserve a pay rise and some major credit. Thanks guys!!!! Your bud in K7
5/5
GoogleThank you so much to Patrick at Big Yellow for being so friendly and for making my check in so smooth!
5/5
GoogleGreat facilities and really helpful staff especially Sandra. Many thanks :)
5/5
GoogleExcellent telephone service received today from Debbie Knight. She really went the extra mile. Thanks Debbie!
5/5
GoogleGreat experience, staff very nice, friendly and helpful especially Patrick , kelsey and Jason. Would recommend highly!
5/5
GooglePatrick, Kelsey, Sandra and Jason were a great help and would defo recommend to friends and family 👍 …
5/5
GoogleKelsey and Patrick were outstanding, so friendly and helpful. Whole company has been wonderful throughout the whole process. Thank you!
5/5
GoogleI have a storage unit here for a few weeks whilst I move house and it was really easy to book and the staff were amazing and very helpful. Kelsey called me before I too my stuff there and checked me in when I arrived she was very thorough and professional and sorted everything quickly and efficiently. She talked me through the contract and insurance and explained everything to me. I felt totally comfortable and happy with everything.
5/5
GoogleSuperb assistant Patrick made this a very positive experience. Really great customer service and generally a very sound bloke.
5/5
GoogleAmazing customer service both over the phone and in person. Set up was super simple online and we’re happy to answer any questions over the phone. Patrick who checked me in was also very helpful and explained everything very clearly. Highly recommend :)
5/5
GoogleVery helpful and nice customer service.
Agent replied · 8 December 2024
Hi, Carl. Thank you so much for leaving us a stellar review!
5/5
GoogleChecking into Big Yellow Hove was such a smooth experience. Staff were super friendly and helpful!
5/5
GoogleJason and Patrick were very helpful.
5/5
GoogleSandra was an amazing help at the Hove store. Couldn't do enough to help
5/5
GoogleLovely store. Kelsey Jason Patrick and Sandra were extremely helpful and very welcoming.
5/5
GoogleJason was amazing. Knowledgeable,friendly helpful,efficient. He made checking in and getting into the unit effortless. Space is well lit,easily accessible,perfect for our needs.
5/5
Googlekelsey, jason, sandria and Patrick were all lovely and very helpful
5/5
GoogleAna was a great help. Her service was very efficient, good job.
5/5
GoogleExcellent facility....clean, safe, secure. Staff (Thank you Jason!) were brilliant! so helpful......
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