Trusted Agent profile · Hove

Big Yellow Self Storage Co Ltd Hove reviews

5.0

★★★★★ Excellent

270 reviews across 1 platform

270A Old Shoreham Road, Hove, BN3 7EG

Big Yellow Self Storage Co Ltd's office in Hove, at 270A Old Shoreham Road, is rated 5.0 out of 5 across 270 reviews on 1 platform, including 270 Google reviews rated 5.0.

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5.0 / 5

270

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hove office, from every platform, shown as written. First names only.

5/5

Google

First class service in all respects. Patrick was very efficient and friendly, and listened carefully in sorting out the best storage for my circumstances. The venue is modern, and the staff are very welcoming and attentive. Really pleased.

Mike · 16 August 2023

5/5

Google

The best in the business

Toby · 14 September 2025

Agent replied · 14 April 2026

Cheers for the feedback Toby. See you soon.

5/5

Google

Excellent service, great value for money and Patrick and Kelsey made sure everything went smoothly with moving it all out of storage and closing my account. Definitely recommend if you’re looking for a good storage space in Brighton/Hove area!

Olivia · 12 June 2023

5/5

Google

I recently used Big Yellow Storage in Hove for my Amazon business, and I couldn’t be happier with the service. Jason, in particular, was absolutely amazing. He went above and beyond to make sure everything was smooth and efficient. His support made the whole process so much easier. Highly recommend this storage facility, especially if you’re lucky enough to work with Jason!

Ahmet · 20 October 2024

5/5

Google

Kelsey was super helpful, made it nice and easy for me to check in to my storage in Hove.

Ellie · 30 July 2024

5/5

Google

I recently used Big Yellow Storage in Hove for my Amazon business, and I couldn’t be happier with the service. Jason, in particular, was absolutely amazing. He went above and beyond to make sure everything was smooth and efficient. His support made the whole process so much easier. Highly recommend this storage facility, especially if you’re lucky enough to work with Jason!

Ahmet · 16 October 2024

5/5

Google

Perfect customer service! Took all the stress away. Thank you very much.

Dave · 11 June 2025

Agent replied · 14 April 2026

Hey Dave. Thanks for sending that review over. We always welcome feedback. Have a great day.

5/5

Google

I have witnessed my friend being wonderfully supported by the staff at Big Yellow Self Storage, Old Shoreham Road, Hove. They are so kind and dedicated and go out of their way to help. I would definitely recommend using this facility to store your belongings.

Dovegirl · 19 May 2025

5/5

Google

What a wonderful team at BYS Shoreham - big thanks to Jason and Patrick who helped with the check in process and Kelsey at the outset 💯 recommend for a serviced office space …

Tracey · 16 August 2023

5/5

Google

Perfect. It's been great you can just come and go. Easy to use. Thanks Kelsey and Sandra.

Marc · 30 July 2024

5/5

Google

Kelsey + Patrick were great! Thanks

Lucy · 1 January 2025

5/5

Google

Great facilities, location and helpful staff

Stephen · 14 July 2025

Agent replied · 14 April 2026

Thanks for the feedback, Stephen! See you again soon.

5/5

Google

Great Team very happy to help

James · 14 July 2025

Agent replied · 14 April 2026

Hello James. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!

5/5

Google

Patrick and Kelsey went above and beyond to accommodate my needs. Made the process super easy! Very friendly and kind!

Antoine · 12 May 2024

5/5

Google

Sandra and Jason were absolutely amazing, my short was very brief but especially Sandra went above and beyond to help me out. Incredible experience, really the best storage unit place I’ve used

Sara · 16 August 2023

5/5

Google

Everyone was really friendly and helpful. Patrick did a great job helping me change my booking on the day as I had severely miscalculated the space I needed, He sorted everything out and made it nice and simple for me. I also thought the facilities were pretty modern and impressive, all clean, dry and good light. Many thanks for everything.

Benji · 23 September 2024

5/5

Google

Sandra and Patrick were both top class with their customer service, they seemed ti genuinely care about what I needed and that really makes a difference. Great prices too, what's not to like .

Gav · 12 June 2023

5/5

Google

Super easy to arrange. Kelsey was really helpful in figuring out the right storage size for us and in letting us know everything we needed to to unload and access our unit. Thanks

Jo · 12 June 2023

5/5

Google

Lauren is amazing! So helpful and always very happy, all the team at big yellow hove are fantastic

Kate · 12 April 2024

5/5

Google

Experience was great - the facility is new, clean and looks great. The staff are fab - Kelsey, Jason and Patrick were all really helpful

Amelia · 14 November 2023

5/5

Google

The whole experience was a dream staff so helpful put me at my ease so patient would not hesitate to use u again many thanks Terry

Terry · 15 October 2023

5/5

Google

A massive thank you to Patrick and Kelsey at Big Yellow Storage Hove. Whole process for storage was quick, easy and super flexible. Great facility. Highly recommend.

James · 12 June 2023

5/5

Google

A big thank you to Patrick. Fantastic service.

Candida · 30 July 2024

5/5

Google

Sandra was amazingly helpful as always!

Ethan · 30 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Big Yellow Self Storage Co Ltd's Google reviews
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