Trusted Agent profile · Hounslow

JOHNS&CO Brentford reviews in Hounslow

4.8

★★★★★ Excellent

1,376 reviews across 2 platforms

192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,376 reviews on two platforms, including 225 Google reviews rated 4.8.

Google logo

4.8 / 5

225

Reviews on Google

This office

Trustpilot logo

1,151

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

JOHNS&CO great agency.

JOHNS&CO is the best lettings agency we’ve dealt with in London so far. They are efficient and kind. We had a great experience with Bethel Gamma.

Salvatore · 3 December 2023

Agent replied · 27 October 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Bethels Day. Wishing you all the best for the rest of 2023!

5/5

Trustpilot

Victoria and Leigh,they are doing…

Victoria and Leigh,they are doing efficient job for me.

Shy · 17 October 2024

Agent replied · 24 December 2024

Hi Shy,Victoria and Leigh are glad they could assist! Thank you for your positive words and for choosing Johns&Co.

5/5

Trustpilot

Shareen and Victoria provide great…

Shareen and Victoria provide great service. The whole process went smoothly.

Jerry · 13 September 2024

Agent replied · 27 October 2024

Hi Jerry,Thank you for your lovely feedback! We’re delighted to hear that Shareen and Victoria made the process smooth for you. We’re always here to provide top-notch service.

5/5

Trustpilot

I had a fantastic experience with my…

I had a fantastic experience with my property manager, Sardar Berzo. He was incredibly polite and helpful with all my requests. Every issue I brought up was addressed promptly and with a friendly attitude. It's clear that Sardar genuinely cares about his tenants and their satisfaction. Highly recommend!

Douglas · 20 June 2024

5/5

Google

JOHNS&CO delivered fantastic customer service and really helped me find a new property. Sania Manocha, was a competent agent who knew all the knowledge and found me a property that fit all my needs within my budget. I would recommend them to anyone looking sell, buy or rent a property.

Harmeet · 13 May 2024

5/5

Trustpilot

Smooth experience

I had some issues with the previous tenant's outstanding electricity bill, which Bryony resolved within no time.

Tanya · 30 May 2024

Agent replied · 27 October 2024

Hi Tanya,Thank you for leaving this review. We are pleased to hear that Bryony was able to help you resolve issues in an efficient manner. We will be sure to pass this positive feedback along to her.

5/5

Trustpilot

Recently moved in ...

Recently moved in to a property managed by Johns&co.The process was not perfectly smooth due to some issues with landlord, but we would love to thank (mostly) Destini-Rikki and others for being very thoughtful and the instant responds to our email which significantly helped our move.

He · 19 July 2024

5/5

Trustpilot

Rachel Massey ---

Rachel Massey ---for the letting stuffs ,Rachel helps me a lot ,She is a detailed person ,doing very well ~this is Shiu

Bb · 17 February 2024

Agent replied · 24 December 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .

5/5

Google

We been looking for a pet friendly property, unfortunately, not many landlords allow without we asking, until we get in touch with Sania. She was incredibly helpful and always responded promptly. She helps us to negotiate with landlords made the rental process smooth and stress-free. Highly recommend her!!

Joanna · 12 June 2024

5/5

Trustpilot

Michael Fadiora letting agent

Michael Fadiora letting negotiator was extremely efficient, professional and helpful in getting the deal across the line

J · 23 May 2024

Agent replied · 27 October 2024

Thank you for your feedback. Its fantastic hear Michael's efficiency and professionalism were instrumental in helping secure your let. We'll be sure to pass your appreciation along to him.

5/5

Trustpilot

Services provided by John’s & Co

Services provided by John’s & Co. is very good and well managed. You don’t have to worry anything is missing as the team is able to provide full coverage and tell you what to do next. Really appreciate the services to help me for my rental property.

Tommy · 29 June 2024

5/5

Trustpilot

Reliable, helpful and efficient people you can trust

Vanessa and Sarah from Johns&Co were amazingly helpful finding a nice new tenant, getting a robust tenancy agreement signed, managing the deposit and arranging the check-in/out & professional cleaning.A true dream team you can rely on!

Carsten · 19 December 2024

5/5

Trustpilot

New apartment

Great team! Thanks for all you help!!

Estelle · 5 November 2024

Agent replied · 24 December 2024

Hi Estelle,Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team.

5/5

Trustpilot

Excellent Team

Excellent Team, esp. Priscilla, who is always helpful and responsive.

Janus · 19 September 2024

Agent replied · 27 October 2024

Hi Janus,We’re happy to hear that Priscilla has been so helpful and responsive! Thank you for your kind words, your satisfaction is our top priority, and we’re glad we could meet your expectations.

5/5

Trustpilot

Excellent service

My property manager, Priscilla Ogefere, has been very helpful and responsive. Her service is excellent.

Memememehappi · 26 June 2024

Agent replied · 27 October 2024

Thank you so much for your positive feedback! We're delighted to hear that Priscilla has provided you with excellent service. We'll be sure to pass along your kind words to her. Your satisfaction is our priority, and we appreciate your recognition of our efforts.

5/5

Google

I experienced a fantastic customer service with Andrew Healy from JOHNS&CO...

Shahram · 8 October 2025

5/5

Trustpilot

Very Greatful for our senior property…

Very Greatful for our senior property manager- Shareen Rajput. Unfortunately we have had a few breakdowns around our apartment in recent months including a radiator that stopped working in the middle of the cold snap !! Shareen organised a speedy engineer call out and has been quick on the ball every time we needed something to be fixed or checked - great customer service all round ! :-)

Joy · 27 January 2023

5/5

Trustpilot

Very reliable.

James and Secya are very reliable on every case.

敬华 · 30 September 2024

Agent replied · 27 October 2024

Thank you for your review! It’s wonderful to hear that James and Secya have been reliable on every case. We aim for consistency and reliability in all our services, and we look forward to continuing to assist you.

5/5

Trustpilot

Revived great help and advice from both…

Revived great help and advice from both Vectoria and Sam.

Mohammed · 5 September 2024

Agent replied · 27 October 2024

Hi Mohammed,Thank you for your review. We're so glad to hear that both Victoria and Sam were able to provide you with helpful advice and support. If you need any further assistance, don't hesitate to reach out.

5/5

Trustpilot

Great experience

Great company, amazing staff. I was assisted by saffron in finding a property and she couldn’t have been more helpful. She provided great customer service skills and was polite and knowledgeable throughout my experience with Johns&Co

Georgina · 6 December 2024

5/5

Trustpilot

Candice and Bailey helped us with the…

Candice and Bailey helped us with the house rental process and found a tenant for our house very quickly and completed the process. Thank you very much, they took care of us at all times.

Doga · 18 December 2024

5/5

Trustpilot

Bailey from the Wapping office really…

Bailey from the Wapping office really stood out for me and my client. He was friendly and professional made us feel comfortable and his confidence significantly enhanced the quality of the tour he gave us.

Robeal · 18 December 2024

5/5

Trustpilot

Priscilla Ogefere​​​​ did a great job…

Priscilla Ogefere​​​​ did a great job of helping me with my query and concerns. Great customer service.

Consumer · 25 April 2024

Agent replied · 27 October 2024

Thank you for taking the time to leave us this 5* rating. We're thrilled to hear Priscilla was able to share her expertise with you. We will be sure to pass your appreciation along to her.

5/5

Google

Natalie Harwood was really professional and friendly. She made the entire process much smoother and answer to any doubts I had.PositiveProfessionalism

Priscilla · 10 November 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JOHNS&CO's Google reviewsLeave JOHNS&CO a review

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