5/5
GoogleNatalie Harwood was really professional and friendly. She made the entire process much smoother and answer to any doubts I had.PositiveProfessionalism
Trusted Agent profile Β· Hounslow
JOHNS&CO Brentford reviews in Hounslow
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1,376 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,376 reviews on two platforms, including 225 Google reviews rated 4.8.
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Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Google5/5
TrustpilotQuick action by Gytis and Candiceβ¦
Quick action by Gytis and Candice helped us to secure our prefer flat immediately!
Agent replied Β· 27 October 2024
Hi Billy,Thank you for taking the time to leave us this 5* rating. We are pleased to hear Gytis and Candice were able to speedily help you secure your desired apartment.
5/5
TrustpilotLara Robson always responds quickly andβ¦
Lara Robson always responds quickly and help us a lot. Thanks for her great work.
Agent replied Β· 27 October 2024
Hi Yuming,Thank you for your feedback. We're delighted to hear that Lara Robson has been responsive and helpful. We appreciate your recognition of her great work and are proud to have her on our team. Thank you for sharing your positive experience!
5/5
TrustpilotGreat experience
Great team!Katy from the renewal team worked out the renewal plan with a quick turnaround!
Agent replied Β· 27 October 2024
Hi Shawn,Thank you for your feedback! We're pleased to hear that Katy was able to efficiently arrange a renewal plan that worked for you. We will be sure to pass your positive feedback along to her.
5/5
TrustpilotHelpful management services
Helpful management services. Rachael, Iva have been dealing with the challenging situations. Reconmmended
Agent replied Β· 27 October 2024
Thank you for your recommendation. Our team will be pleased to hear they have been able to support you through challenging situations, and resolve your issues. If you need any help in the future, don't hesitate to reach out.
5/5
TrustpilotGood work by Marwa Fakih and Anthony Otigbah
Very good, detailed and swift follow up by both Marwa and Anthony in renting out my apartment.
Agent replied Β· 27 October 2024
Hi Edwin,We're pleased to hear Marwa and Anthony impressed you with their detailed and swift service. Thank you for trusting us with your property.
5/5
TrustpilotEasy communication with Candice andβ¦
Easy communication with Candice and Amber and LaurenPolite , respectful Place has always been rented
Agent replied Β· 27 October 2024
Thank you for taking the time to leave this feedback. It's great to hear that our team have made your experience with us an enjoyable one, and that they have been able to consistently ensure your property is let. We wish you all the best.
5/5
TrustpilotSpeedy help with issues in the buildingβ¦
Speedy help with issues in the building by agents and facilities manager - Bryony.
Agent replied Β· 27 October 2024
Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.
5/5
TrustpilotExcellent service and veryβ¦
Excellent service and follow and very professional that Marwa and Amy provided.
Agent replied Β· 27 October 2024
Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.
5/5
GoogleI was assisted by Saahir Naveed in finding our property. He was extremely helpful and quick in responding to our questions and solve any issues. He is very friendly and he continued to support after the sale is done. We feel very lucky to have Saahir during the entire process. Thank you so much! π β¦
1/5
TrustpilotAwful estate agents who's training mustβ¦
Awful estate agents who's training must consist of lying as much as they can!
Agent replied Β· 27 October 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotGreat agency
The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!
5/5
Trustpilotszxxzs
I got a quick reply email
Agent replied Β· 27 October 2024
Thank you for your feedback. Weβre glad to hear that our prompt communication and support met your expectations. If you need anything else, weβre always here to help!
5/5
GoogleOur Experience of Finding the Right home, was well taken care by Sania Manocha. Her approach is Professional and she made sure the entire process was smooth and answered all our queries on time. She is the best resource we have met
5/5
TrustpilotQuick and helpful
Alexandra quickly responded to any queries and was a great help.
Agent replied Β· 27 October 2024
Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.
5/5
TrustpilotWonderful response
Wonderful response, all problems sorted in quick time
Agent replied Β· 27 October 2024
Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, donβt hesitate to reach out.
5/5
TrustpilotThank you for your help
Agent replied Β· 24 December 2024
We're pleased we could be of help! Please let us know if you need any further support!
4/5
TrustpilotExcellent except I canβt login myβ¦
Excellent except I canβt login my account
Agent replied Β· 27 October 2024
Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. Weβre sorry to learn youβre having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and weβll be more than happy to assist in resolving the issue promptly.
5/5
TrustpilotGreat Lettings & Management Service.
Bethel and the Johns & Co team were incredibly professional and efficient in arranging the tenancy agreement and coordinating the move-in process. They kept everything well-organised, communicated promptly, and made the entire experience seamless.
5/5
TrustpilotGreat
Great, informative and committed staff made a stressful process very smooth and easy.
Agent replied Β· 27 October 2024
Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.
5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
1/5
TrustpilotArrogant estate agents!
Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!
5/5
TrustpilotFriendly and efficient service fromβ¦
Friendly and efficient service from Priscilla Ogefere
Agent replied Β· 27 October 2024
Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.
5/5
TrustpilotVery helpful
Very helpful, flexible in thought and application, not 9am to 5pm person and above all and most important got things done within the time frames.You're lucky to have Bethel working for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
