Trusted Agent profile · Hounslow
★★★★★
1,376 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,376 reviews on two platforms, including 225 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotGood Service and quick responses
I have been dealing with John&Co for more than 4 years. It has been a pleasant relationship. I always get quick responses from their staff namely Matthew Spencerand Rachel Massey from letting team.
5/5
TrustpilotA tricky matter
A tricky matter which was professionally handled to perfection given the context.
Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!
5/5
TrustpilotGreat experience finding and letting…
Great experience finding and letting the property with Brooke Williams and Leigh Hallett!
Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.
5/5
TrustpilotJohns & Co manages the apartment I rent…
Johns & Co manages the apartment I rent out through them. Param who help manage the property is always helpful and prompt at responding. Thank you and keep up with the good work.
5/5
TrustpilotGood Job
A very good experience. Quick and helpful. A very good job
Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.
5/5
TrustpilotGood support from Cynthia and Victoria
Good support from Cynthia and Victoria Well organized
Hi Herve,Thank you for your lovely feedback! We strive to be there for our clients every step of the way, and it’s wonderful to know Lara provided the level of service you deserve. Please reach out if there’s anything else we can assist you with!
5/5
TrustpilotReally pleased with the service…
Really pleased with the service provided by Bryony Bowyer at Johns&Co
Hi Faiz, Thank you for leaving this review. We'll be sure to let Bryony know you were thoroughly impressed with her service.
5/5
TrustpilotVery good service
Very good service, high efficiency,
Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!
5/5
TrustpilotHelpful, responsive service
Leigh Hallet and Victoria McDaneil were both super helpful, prompt and responsive throughout the process and have helped us find a great match. We are looking forward to moving into our property!
5/5
Trustpilotgood
rahhan is goodvictoria is good
Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.
5/5
GoogleI highly recommend Johns&Co for their exceptional service and professionalism in finding me the perfect house, they provided personalized attention,listened to my needs and delivered beyond expectations.Their expertise and dedication made the entire process smooth and stress-free.Special shout-out to Sania for all the assistance
5/5
TrustpilotSavannah Renaud and the Brentford team…
Savannah Renaud and the Brentford team were extremely helpful and on hand every step of the way for me and made a challenging time very smooth for me! Very grateful for their hands on approach and willingness to assist.
5/5
TrustpilotQuick resolution to a maintenance …
Quick resolution to a maintenance issue. I’m very pleased
Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.
5/5
TrustpilotJohns&co provides comprehensive and…
Johns&co provides comprehensive and intime information to the landlord, allowing me to understand the situation of my property in timely manner.
5/5
TrustpilotEfficicent reply
Efficicent reply，and clear induction.
Thank you for your review. We strive to deliver clear communication and efficient service, so we are pleased to hear we met your expectations. If there's anything else we can assist with, do not hesitate to reach out!
1/5
TrustpilotNot responsible for their job
Not responsible for their job. They barely respond to your email.
Hi Lee,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotPrompt & excellent customer experience
I am particularly pleased with Priscilla Ogefere for her prompt and excellent assistance . Way to go Priscilla! Thank you 😊
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Priscilla.
5/5
TrustpilotExcellent team
Excellent team. Always ready to help.
Hi Hassan,Thank you for your kind review. If you need any help in the future, please don't hesitate to reach out.
5/5
GoogleThank you to Joe Holding who gave me a viewing today very helpful Would definitely recommend!!
5/5
TrustpilotEfficient and professional
Thank you for the great review! We're delighted to hear you found our service efficient and professional. We’re always here to assist you whenever needed.
5/5
TrustpilotBest Service
Very fast and responsive to my request, good follow up
Hi Ben,Thank you for leaving us a 5* rating. We always aim to ensure our clients enjoy a professional and efficient service. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotMarwa was so speedy and efficient
Marwa was so speedy and efficient. She helped settle the property quickly and easily. Really content with our experience.
5/5
TrustpilotVery responsive and thorough
Thank you for your feedback. We’re glad to hear you found our service responsive and thorough. We aim to provide the best experience possible for our clients.
5/5
TrustpilotProfessional and kind Team
Had a really great experience with Jose Pereira, he was able to contact the landlord and solve a problem I had in the apartment quickly and in a professional way!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
