5/5
GoogleDominic was fantastic at helping us manage the whole process and made sure all of the issues with both our sale and purchase were resolved.
Trusted Agent profile · Hounslow
JOHNS&CO Brentford reviews in Hounslow
★★★★★
1,376 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,376 reviews on two platforms, including 225 Google reviews rated 4.8.
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Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Google5/5
TrustpilotQuick response on all matters
Quick response on all matters, good follow up
Agent replied · 24 December 2024
Hi Farhan,Thank you for your kind feedback! We’re thrilled to hear that our communication and processes that contributed to a positive experience. If you need any further assistance, please don't hesitate to get in touch.
5/5
TrustpilotMs Lara Robson of Johns & Co has been…
Ms Lara Robson of Johns & Co has been very helpful and responsive to my requests. Really appreciate!
Agent replied · 27 October 2024
Thank you for leaving this feedback. We're pleased to hear Lara has been prompt in her responses and efficient in ensuring your needs are met. If you need any further assistance, don't hesitate to reach out!
5/5
TrustpilotThey are patient and wellbeing
They are patient and wellbeing. Love to talk to them.
Agent replied · 24 December 2024
Thank you for your feedback! We’re glad you feel comfortable reaching out to our team. It's always a pleasure to connect with wonderful clients like you!
5/5
TrustpilotSpecial thanks for Param Virdee
Special thanks for Param VirdeeFor the immediate response and help.
Agent replied · 24 December 2024
We’re thrilled to hear Param was able to respond swiftly! Thank you for sharing your experience with us.
5/5
TrustpilotFantastic service
Fantastic service throughout from Amber and Marwa! Carefully considered our moving needs and always very responsive.
Agent replied · 27 October 2024
Thank you for leaving this review. It is great to hear that Amber and Marwa were attentive to your needs, facilitating a smooth move. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotEfficient and quick and great to deal…
Efficient and quick and great to deal with
Agent replied · 24 December 2024
Hi Aga,Thank you for your positive feedback! It’s great to hear you found our service efficient and easy to work with. We’re here to help anytime!
5/5
TrustpilotTop marks for Lara Robson
Lara Robson manages my flat rental. She is super responsive and very tenacious about getting things done. I am delighted with her service.
Agent replied · 24 December 2024
Hi Rosie,We are delighted to hear you had such a fantastic experience with us! Thank you for taking the time to leave this 5* review, we will be sure to pass your kind words along to Lara.
5/5
TrustpilotI had a wonderful customer experience…
I had a wonderful customer experience with Britney Lea, she is very professional, friendly and just helpful in general. From flat searching to taking care of the negotiation process everything was taken care of effectively and smoothly. Highly recommend!
5/5
TrustpilotAmy and Lara have been really helpful…
Amy and Lara have been really helpful during my tenancy
Agent replied · 27 October 2024
Hi Yongzhi,Thank you for your review! We’re delighted to hear that Amy and Lara were able to provide the support you needed during your tenancy. If you need anything further, don’t hesitate to reach out. We appreciate your feedback and are always here to help!
5/5
TrustpilotAmber
She is very patient and respond the message on time
Agent replied · 27 October 2024
Thank you for your kind review. We are pleased to hear Amber conducted the process in a timely manner, contributing to a positive experience overall. We will be sure to pass your feedback along to her.
1/5
TrustpilotCalled for a property
Called for a property, no calls answered and no call back given.
Agent replied · 27 October 2024
Hi Luca,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotVery proactive service from Amber
Very proactive service from Amber! Really communicative and trustworthy
Agent replied · 24 December 2024
Hi Privina,Thank you for the feedback! We’re delighted to hear that Amber’s proactive approach made such a positive impression. Clear communication and trust are so important to us. Enjoy your new space!
5/5
Trustpilot5 stars
5 stars due to the service received from Priscilla Ogefere - there's never a question or problem Priscilla isn't happy to help with!
Agent replied · 27 October 2024
Hi Jack,Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated!
5/5
TrustpilotAmazing agents
Amazing agents! Guerschom’s helped us throughout the process of find a new property and has gone above and beyond for us. We really appreciate his great work and hope he gets a promotion soon! I would definitely recommend.
5/5
TrustpilotConsistent Professionalism
Priscilla Ogefere continues to assist me professionally and promptly to ensure that my tenants follow through their commitments consistent with the signed tenancy agreement. Well done Priscilla 👍👏👏👏
Agent replied · 27 October 2024
Thank you so much for leaving such a great review!We will be sure to pass your kind words onto priscilla.
5/5
TrustpilotAmazing support and response
Amazing support and response by
5/5
TrustpilotFast and effective.
Fast and effective.Amber and Marwa have been efficient with communication, planning and logistics for our move.
Agent replied · 27 October 2024
Hi Conrad,Thank you for leaving this five star rating. We are pleased to hear Amber and Marwa were able to successfully facilitate your move, and will be sure to pass your appreciation along to them.
1/5
TrustpilotTerrible
Terrible communication, co-ordination, happy to collect fees and monies first. Unfortunately, all real estate agents are the same!
Agent replied · 27 October 2024
Hi Larry,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
GoogleJust finished viewing a property. Joe Holding was very helpful and answered all my questions very professional . Highly recommend his services!!!
5/5
TrustpilotHe have done an excellent job
He have done an excellent job, very fast and reliable also very understanding
Agent replied · 27 October 2024
Hi Mikhail,Thank you for your feedback. We’re delighted to hear that you found our team to be fast, reliable, and understanding in addressing your needs. Providing excellent service is our priority, and we’re glad to know you had a positive experience. If you require any further assistance, we’re always here to help!
5/5
TrustpilotSavannah Renaud, Destini and the Brentford team
Our recent experience with Savannah Renaud, Destini and the Brentford team has been excellent. Always alert, always responsive and ever professional.
Agent replied · 24 December 2024
Hi George,We are thrilled to hear about your excellent experience! It's always great to have the opportunity to celebrate our teams hard work and its all the more special to have their efforts recognised by our clients.
5/5
TrustpilotVictoria and Claudiu helped me with…
Victoria and Claudiu helped me with their professionalism
Agent replied · 24 December 2024
Hi Albert,Thank you for your kind review! We will be sure to pass your appreciation along to Victoria and Claudiu.
5/5
TrustpilotWell done in getting a tenant for my…
Well done in getting a tenant for my apartment. A big shout out in particular to Bethel Gamma who did a stellar job in ensuring the tenant, the apartment and me as landlord were properly matched. Thanks again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
