Trusted Agent profile · Hounslow

JOHNS&CO Brentford reviews in Hounslow

4.8

★★★★★ Excellent

1,384 reviews across 2 platforms

192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,384 reviews on two platforms, including 225 Google reviews rated 4.8.

Google logo

4.8 / 5

225

Reviews on Google

This office

Trustpilot logo

1,159

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Leigh and Sebastian are very helpful…

Leigh and Sebastian are very helpful regarding the property search and all the document procedures.

Ky · 31 October 2024

Agent replied · 24 December 2024

Hi Ky,Thank you for your feedback. We’re pleased to hear that Leigh and Sebastian have been of great assistance throughout your property search. We wish you the best in your new home!

5/5

Trustpilot

Adekunle Adedugbe​​​​ is a great asset…

Adekunle Adedugbe​​​​ is a great asset to the company. We have always received prompt responses for any questions that we have and the issue was always resolved at the earliest. We appreciate the support provided to us by Adekunle and are very grateful for a property manager who is dedicated and efficient.

Michaela · 12 August 2024

5/5

Trustpilot

Great service by Johns&Co

Great service by Johns&Co. Cherelle negotiated and completed a tenancy renewal to my requirements all within a day. That's what is called great service.

Jag · 30 May 2024

Agent replied · 27 October 2024

Thank you for this review. We're pleased to hear Cherelle showcased the fantastic service Johns&Co offer our clients. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Dear Miss Brooke Nickless,

Dear Miss Brooke Nickless,A very big thank you .Your efficient indeed is a big help to my request.Wishing you the bests in the Company.

LUM · 30 May 2024

Agent replied · 27 October 2024

Thank you very much for your kind words! We're glad Brooke could assist you efficiently with your request. Your appreciation means a lot to us. If you have any further needs or questions in the future, please don't hesitate to reach out. Wishing you all the best as well!

5/5

Trustpilot

Amazing experience and and wonderful…

Amazing experience and and wonderful team that helped me with every step of the way, truly very thankful.

Thea · 3 September 2024

Agent replied · 27 October 2024

Hi Thea,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our team. It’s our goal to assist you every step of the way, and we're glad to know that we could make a positive impact. If you ever need anything in the future, we’re here to help.

5/5

Trustpilot

Flat Hunting Process

From the outset, both Candice and Sarah played pivotal roles in guiding me through the process, and their contributions were invaluable. They were always attentive, responsive, and ready to help, which made a difference in alleviating the stress I anticipated. Thank you, Candice and Sarah, for making this journey so much smoother!

Seima · 31 July 2024

5/5

Trustpilot

Managing Eviction & Securing a new Rental Quickly

Charlie did an great job evicting a non compliant tenant and together with Victoria very quickly help secure a good rental/tenants in less than a month. I would strongly recommend them.

Patrick · 23 May 2025

5/5

Trustpilot

Thank you Beverley for efficiently…

Thank you Beverley for efficiently sorting out rental problems

Inaam · 29 April 2024

5/5

Trustpilot

Miss Brooke Nickless is a very good property manager

I have trusted this agent since I purchased the property. Especially, this time, Miss Brooke Nickless communicated with me very professionally and patiently.

Ruixin · 6 June 2024

Agent replied · 27 October 2024

Hi Ruixin,Thank you for your trust and kind words! We're delighted to hear that Brooke provided professional and patient communication during your interaction with us. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you need anything else, feel free to reach out. Thanks for choosing us!

5/5

Trustpilot

Rented a new flat and everything went…

Rented a new flat and everything went exceptionally smoothly as agent(s) at Johns&Co were active and kept me updated all the time. Great experience.

Sasu · 17 May 2024

Agent replied · 24 December 2024

Hi Sasu,Thank you for your wonderful review! We're delighted to hear that your experience renting a new flat with us was exceptionally smooth. Keeping our clients informed and engaged throughout the process is our priority, and we're thrilled that our agents at Johns&Co provided you with such great service. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

5/5

Trustpilot

Immediately responded to issues with fixing properly.

Mr.Param Virdee always can response to my issues reported to the Company immediately, and he can arranged contractors to fix them promptly. Thanks!

李廣煊 · 3 June 2024

Agent replied · 27 October 2024

We are pleased to hear Param's responses have been prompt and he has been efficient in ensuring your maintenance issues are resolved. If you need any further assistance, please do not hesitate to reach out.

5/5

Google

Joe Holding showed us a property in Brentford and he was extremely knowledgable and very professional. We would like to thank Joe for his time and outstanding customer service.

Emre · 10 November 2022

5/5

Google

Massive thanks to Param for all of his support and help

Miles · 14 March 2024

5/5

Trustpilot

I am renting a new flat and Claudiu…

I am renting a new flat and Claudiu Ciupitu and Rachel Massey are both super helpful to me! Helping the whole renting process super easy and smooth!

Suri · 14 March 2024

Agent replied · 27 October 2024

Hi Suri,Thank you for your positive feedback! We're delighted to hear that Claudiu and Rachel made your renting process easy and smooth. We'll be sure to pass on your kind words. If you need further assistance, don't hesitate to reach out!

5/5

Trustpilot

Thank for Rachael Adeyemo solving my…

Thank for Rachael Adeyemo solving my problem quickly and helpfully. It saves me a lot of time.

宜佳 · 10 September 2024

Agent replied · 27 October 2024

Thank you for sharing your experience with us! We’re thrilled to hear that Rachael was able to resolve your problem quickly and efficiently. At Johns&Co, we’re committed to providing excellent customer service, and we’re happy that Rachael was able to save you time and assist you with your needs.

5/5

Trustpilot

Extremely efficient services

Extremely efficient services. It’s easy to connect with the property manager and address your issues

Hannah · 11 October 2024

Agent replied · 27 October 2024

Hi Hannah,Thank you for your feedback! We’re pleased to hear that our services were efficient and that connecting with your property manager has been easy. We strive to make communication seamless for all our clients.

5/5

Trustpilot

Fast and efficient service by Wai Yau

Fast and efficient service by Wai Yau. Within 24 hours the issue was settled.

Alison · 24 October 2024

Agent replied · 24 December 2024

Hi Alison,Thank you for recognizing Wai's efforts! We’re committed to quick, efficient service and glad we could resolve the issue promptly.

5/5

Trustpilot

Martina and Candice have been very helpful

Martina and Candice have been very helpful and responsive throughout my journey to rent an apartment in Park Vista Tower. I am much grateful to their professional and dedicated services!

Richard · 2 January 2024

Agent replied · 27 October 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback, your comments are really appreciated. We will make sure to pass this onto Martina and Candice.Wishing you all the best for the new year!

5/5

Trustpilot

I am very pleased

I am very pleased with my experience with John & Co team on my property management

Canon · 20 September 2024

Agent replied · 27 October 2024

Hi Canon,Thank you for your feedback. We're thrilled that you’re pleased with our property management services. Our team strives to provide a seamless and stress-free experience, and we’re glad we could meet your expectations.

5/5

Trustpilot

Very good service

Vanessa Sin and Britney-Lea Ogbebor have been incredibly professional and helpful throughout my experience. Their communication was clear, and they made the process smooth and stress-free. I truly appreciate their dedication and would highly recommend their services. Five stars all the way!

Ivo · 19 December 2024

5/5

Trustpilot

Accountability is rare and Lara Robson is the person to go for

I would like to specifically express my sincere gratitudes to Lara Robson for attending to my enquiries and i think she has great sense of accountability which is very rare to come by these days. I would recommend her service any time.

Kah · 17 December 2024

5/5

Trustpilot

Very helpful and will get you what you…

Very helpful and will get you what you need :) highly recommended !!

Suraj · 31 October 2024

Agent replied · 24 December 2024

Hi Suraj,Thank you for your recommendation! We’re delighted to hear that our team was able to provide the support you needed. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations.

5/5

Trustpilot

Great experience with Johns&Co

It's the first time cooperate with JOHNS&CO, the experience is really good. Candice and Ryan are so helpful and efficient.

Xiong · 3 July 2024

Agent replied · 27 October 2024

Hi Xiong,We are pleased to hear your first time working with Johns&Co has been a positive experience, and we are pleased to have the opportunity to assist you. If you need any further help, please don't hesitate to reach out.

5/5

Trustpilot

I would like to leave a five-star…

I would like to leave a five-star review for the property manager, Lara. Her response is fast, and she always follows up effectively. Also, our letting agent Matthew consistently finds us suitable tenants efficiently. Thank you both for your excellent service!

YESISI · 24 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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