Trusted Agent profile · Hounslow
★★★★★
1,381 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,381 reviews on two platforms, including 225 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat and efficient service from…
Great and efficient service from Johns&Co. In particular, great service from Faid on the initial setup and Param who is the property manager are quick at responding and providing excellent service.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Faid and Param.
5/5
TrustpilotExcellent communication with Rachel…
Excellent communication with Rachel Massey. Always kept me updated, very friendly. 5 stars from me
Hi Oli,Thank you for sharing your positive experience with Rachel. We're delighted she kept you informed and provided friendly service. Your 5-star review means a lot to us!
5/5
TrustpilotLeigh did a great job and was…
Leigh did a great job and was responding on time also Sebastian did a great job negotiating
Hi Aziz,Thank you for the kind feedback! Leigh and Sebastian are delighted to know their teamwork made a difference and that Sebastian's skilful negotiation made an impact.
5/5
TrustpilotWhat made the experience great was your…
What made the experience great was Olivia Wieteska responsiveness and the way she resolved the issue.
5/5
TrustpilotGreat work 👍
Excellent work by the agent who really managed a difficult process well. Always kept the vendor informed.Happy to recommend Johns&Co for their professionalism and customer care.
Thank you for your 5* rating. We're thrilled to hear our team are providing our clients with regular and transparent updates, and that you will recommend our services in the future.
5/5
TrustpilotSardar Johns & Co
Johns & Co. Is the best agency I’ve dealt with so far. Sardar (our property manager) is always available and very efficient. Highly recommended
Hi Salvatore,Thank you for your wonderful review! We're thrilled to hear you hold Johns&Co in such high regard, and that our team have impressed you. Sardar will be delighted to know his efficiency and availability have made such a positive impact. Your recommendation is greatly appreciated!
5/5
TrustpilotI used Bethel Gamma
I used Bethel Gamma, who was very polite and helpful, answering all my questions and dealing with the problems efficiently. My experience with this employee from Johns was excellent. Excellent customer service and support.
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Bethels Day! Wishing you all the best for the rest of 2023!
5/5
TrustpilotVery good communication
Very good communication, quick and efficient at arranging bookings. Doesn’t push tenants to make offer, help me argue with landlord and gets a fair price.
Hi Shan,Thank you for leaving this review. We take pride in helping our landlords and tenants to reach happy solutions for all parties.
1/5
TrustpilotDon’t waste your time and money
I have had too many problems with the , property .and property management isn’t responsible. So don’t recommend this to individuals searching for rent
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
1/5
TrustpilotPathetic customer service!
Pathetic customer service!No one is actually interested in talking to you or explaining anything!! Can't get hold of them
Hi Xavier,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotToyin is very prompt and effective
5/5
TrustpilotMany thanks for Priscilla Ogefere!
Many thanks for Priscilla Ogefere!Really helpful property manager, always answering my calls, putting a lot of effort into organising repairs in the flat.
Hi Iwona,We're pleased Priscilla has been attentive to your needs, and performed her service with care and diligence. We will be sure to pass your appreciation along to her. Don't hesitate to reach out if you need any further assistance.
5/5
TrustpilotCandice provided tremendous support in…
Candice provided tremendous support in this renewal work, and I'm very grateful for her assistance.
5/5
TrustpilotOn-air restoration
A challenging situation, requiring professionalism and reliability to take decisive action to identify faulty installation and to restore important service. A very successful handling of the situation by Ms. Priscilla Ogefere. Thanks and congratulations
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Priscilla..
5/5
GoogleThe people at Johns&Co have excellent communication, and managed to sell my property when another agent could not. They do not have the lowest fees but they are worth it, with the effort put in, lots of viewings and a good price achieved.
5/5
TrustpilotIncredibly positive experience with the…
Incredibly positive experience with the Johns&Co team, Sam Orme, Bethel Gamma and Spyros Miaris have made the whole moving process completely effortless. Nothing was too much to ask and the speed they operate at to answer and resolve any queries is second to none. Can highly recommend them and very grateful for their excellent service.
5/5
TrustpilotA great team
Very appreciative of the help and support from Priscilla, Marwa and Amber with the move into my new property.
Hi Tim,Thank you for leaving this five star rating. We are proud our team have impressed you with their care and support. We will be sure to pass your appreciation along to Priscilla, Marwa and Amber.
5/5
TrustpilotWe were very happy with our tenancy…
We were very happy with our tenancy secured through Johns&Co. Very professional.Our property manager Toyin Adeyele worked hard on our behalf. Would recommend.
Thank you for your kind words! We're delighted to hear that you had a positive experience with Johns&Co and that Toyin's hard work made a difference. We appreciate your recommendation and are here to assist you anytime.
5/5
TrustpilotEfficient service from Johns&Co
Efficient service from Johns&Co. Happy with two very responsive agents: Destini-Rikki and Amber Wong.
Hi Fred,We’re so pleased to hear about your experience with Destini and Amber! Their dedication to providing efficient and responsive service is a hallmark of our team. Thank you for choosing Johns&Co!
5/5
TrustpilotPriscilla Ogefere Many thanks for Assistance
Very grateful for Ms.Priscilla Ogefere in following up the tenancy issue with my ex-tenant. She was very considerate and helpful in perusing my request.
Hi Edwin,Thank you for your kind words! We're thrilled to hear that Priscilla provided such considerate and helpful assistance in resolving your tenancy issue. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
5/5
TrustpilotLeigh and Sebastian are very helpful…
Leigh and Sebastian are very helpful regarding the property search and all the document procedures.
Hi Ky,Thank you for your feedback. We’re pleased to hear that Leigh and Sebastian have been of great assistance throughout your property search. We wish you the best in your new home!
5/5
TrustpilotLara Robson
Lara Robson, of Johns & Co. is responsible and helpful. Appreciate her kind support and service.
Hi Vickie,Thank you, Lara appreciates your kind words! It’s our pleasure to provide reliable support.
5/5
TrustpilotAdekunle Adedugbe is a great asset…
Adekunle Adedugbe is a great asset to the company. We have always received prompt responses for any questions that we have and the issue was always resolved at the earliest. We appreciate the support provided to us by Adekunle and are very grateful for a property manager who is dedicated and efficient.
5/5
TrustpilotGreat service by Johns&Co
Great service by Johns&Co. Cherelle negotiated and completed a tenancy renewal to my requirements all within a day. That's what is called great service.
Thank you for this review. We're pleased to hear Cherelle showcased the fantastic service Johns&Co offer our clients. We will be sure to pass your appreciation along to her.
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Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
