Trusted Agent profile Β· Hounslow

JOHNS&CO Brentford reviews in Hounslow

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,385 reviews across 2 platforms

192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB

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JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,385 reviews on two platforms, including 225 Google reviews rated 4.8.

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4.8 / 5

225

Reviews on Google

This office

Trustpilot logo

1,160

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

The team was very helpful right from…

The team was very helpful right from the viewings to my end of tenancy. A big Shout Out to the entire team for making my tenancy such a pleasant period.

Vyomesh Β· 7 October 2024

Agent replied Β· 27 October 2024

Hi Vyomesh,Thank you for your kind words. We're thrilled to hear that you had such a positive experience throughout the entire process. It's fantastic to know we made your tenancy enjoyable. We'll be sure to pass on your appreciation to everyone involved! Wishing you all the best moving forward.

5/5

Trustpilot

Johns and Co property manager Bryony…

Johns and Co property manager Bryony Bowyer was very helpful and prompt in his services.Appreciate it very much.

Wong Β· 2 August 2024

4/5

Trustpilot

New Property Manager

Bryony has been always professional and has made herself available to answer all the questions in courteous and timely manner.

Simone Β· 27 June 2024

5/5

Trustpilot

Incredible service

Incredible service! Our dedicated agent, Victor, supported us so much in renting out our dream flat, despite all the obstacles we faced. Bethel has also been great and super supportive throughout the process. Highly recommended πŸ‘πŸ½πŸ‘πŸ½πŸ‘πŸ½

Reem Β· 26 June 2024

Agent replied Β· 27 October 2024

Hi Reem,Thank you for your review! We're thrilled to hear that Victor and Bethel provided you with such incredible support. Resolving our clients issues is what we strive for, and your recommendation means a lot to us. We're grateful for your kind words and are always here to assist you!

5/5

Trustpilot

For Amy Bridge, Kelly Kuo & Claire

For Amy Bridge, Kelly Kuo & Claire1. can communicate w/ English and Chinese, it helps a lot2. familiar with all process 3. work as a team , all the information is consistence

Chan Β· 29 August 2024

Agent replied Β· 27 October 2024

Hi Chan,Thank you so much for your kind review! It’s great to hear that Amy, Kelly, and Claire worked together seamlessly to provide you with consistent information throughout the process. We believe that teamwork and clear communication are essential to ensuring a smooth experience for our clients. We’re grateful for your trust in our team and are here to assist you with anything else you may need!

5/5

Trustpilot

Great agency

Great agency. Very responsive and quick. I moved into my new home in 4 days. Andre is amazing and helpful.

Tati Β· 20 June 2024

5/5

Google

We bought our house in Brentford with Johns & Co, and they were tremendously helpful. They showed us four different properties before other estate agents had even responded to our enquiries. They kept in touch throughout the process and always made us feel like a priority. We love this place too much to move again, but if we did we would definitely use them again.

John Β· 11 August 2024

5/5

Trustpilot

Helpful Johns&Co

They are really agile and progressive all the way. They help me a lot and gave me information all the way. I really appreciate Ryan McCabe's help.

Basar Β· 14 November 2024

Agent replied Β· 24 December 2024

Hi Basar,Thank you for acknowledging Ryan's agility and helpfulness. We’re pleased he made your experience so positive. We will be sure to pass your kind words along to him.

5/5

Trustpilot

I would highly reccomend John&Co

I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!

Kaustubh Β· 28 September 2024

Agent replied Β· 27 October 2024

Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.

5/5

Trustpilot

Great team and service!

We have moved to our new home with the support of Johns&Co and we are currently living here. The team is very responsive and helpful, at the moment our main point of contact is Lara Robson.

Anna Β· 15 June 2024

Agent replied Β· 27 October 2024

Hi Anna,Congratulations on your move. We are pleased to hear our team have been able to facilitate a smooth move, and have been on hand to ensure your needs are met.

5/5

Trustpilot

ZcFang in Embassy Gardens rent feedback

Victoria and Cynthia are really professional in arranging my move in new apartment and helping me a lot with the contract. They are quick and kind. This is a lovely agency l.

KAWA Β· 23 August 2024

Agent replied Β· 27 October 2024

Hi Kawa,Thank you for your kind words! We’re so pleased to hear that Victoria and Cynthia were able to make your move-in process smooth and efficient, and that they provided professional and friendly service. We always aim to deliver quick and helpful assistance, and we’re glad you had such a positive experience with our team. We wish you well in your new home!

5/5

Trustpilot

Excellent Service from Naomi Madourie

Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.

TONY Β· 24 September 2024

Agent replied Β· 27 October 2024

Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!

5/5

Google

Graham Cooper was very helpful and showed us some really nice and well priced places. I would use him again.

V Β· 12 June 2024

5/5

Trustpilot

Bryony Bowyer

Our property Manager Bryony Bowyer has taken great care to look after our needs at Pendant Court. Always quick to reply and helpful in her responses.

Justin Β· 23 November 2024

Agent replied Β· 24 December 2024

Hi Justin,Thank you for your kind words about Bryony. We're delighted to hear she has taken great care of your needs at Pendant Court. We will ensure she knows her efforts are appreciated!

5/5

Google

Thank you to Faid for helping us through the process and making us feel at ease. He was very quick to respond, on hand and answered any questions that we had whether that be on email, text or on call. Super helpful! Thank you so much Faid.PositiveResponsiveness, Quality, Professionalism, Value

Farzana Β· 10 November 2021

5/5

Trustpilot

I had a wonderful experience

I had a wonderful experience. Victoria A assisted me in this trade. She provided excellent service that well exceeds my expectation. She’s super responsive, professional and committed

Hao Β· 20 November 2025

5/5

Trustpilot

Nothing is too much trouble.

Nothing is too much trouble.Special mention to Odete Gomes.Outstanding!

Fouade Β· 5 December 2024

5/5

Trustpilot

Thanks Bethel and Sarah

Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.

Kwok Β· 3 September 2024

Agent replied Β· 27 October 2024

Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!

5/5

Google

My experience with them is wonderful. I have been looking for an apartment for more than a month and have not found the right one. After I met the respectful guy Mr.Mehdi, he helped me and explained all the matters and procedures to me in detail. I am so grateful to have known them. I also advised my colleagues who are looking for housing in Reading to contact them.

Arwa Β· 13 May 2024

5/5

Trustpilot

Services provided by Johns & CO

Services provided by Johns & CO. is perfect. All processes are well organized and done with out any hassles. People are very professional and efficient. Agent Rachel Massey is great. Thanks for the team help.

Tommy Β· 16 June 2023

5/5

Trustpilot

Swift Rental Service

Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages

REGINA Β· 26 October 2024

Agent replied Β· 24 December 2024

Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.

5/5

Trustpilot

Very positive property search…

Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!

Yunfan Β· 5 August 2024

5/5

Trustpilot

Living in my dream flat - Thanks Nicholas

I’ve had my eye on my dream flat for years. Back in 2020, Nicholas Randall gave me a tour of one of the newest and chicest developments in East London, but due to the pandemic, my and my partner’s plans to move fell through. Fast forward two years, and my family is finally settled into our dream flat, with the help of none other than Nicholas. We even landed in a home better suited for us than the original one we had viewed, and decided to seal the deal with a two-year lease! My partner, our little pup and I are so happy and we couldn’t have done it without Nicholas. Not only is he knowledgeable and reliable, but he’s a really down-to-earth amiable guy. Wish every realtor was like him!

Erica Β· 31 August 2023

5/5

Trustpilot

Great experience

I recently moved in to a property managed by Johns and Co and the whole move-in process, including the paperwork, was made very manageable and stress-free thanks to my lettings administrator Bethel. He has also been responsive to emails with further queries since moving in and helped fix an issue with one of my utility companies.

Kirsten Β· 5 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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