Trusted Agent profile · Hounslow
★★★★★
1,384 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,384 reviews on two platforms, including 225 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional Work
Victoria and Matthew did a wonderful job in helping me renting out my apartment. The whole process was smooth and I'm very happy with the results.
Hi Peiyi,We’re delighted to hear that Victoria and Matthew made the process of renting out your apartment a smooth and successful experience. Thank you for your feedback! We’re always here to assist with any future needs.
5/5
TrustpilotThanks very much to Johns&Co and…
Thanks very much to Johns&Co and Destini-Rikki for such a great experience. Very timely and detailed responses which are always helpful in resolving day to day property management issues.
Hi Vlad,Thank you for leaving this kind review. We are pleased to hear our team provided a thorough and detailed approach, and made it a priority to ensure you were kept in the loop. We will be sure to pass your feedback along to Destini, and we hope to have the opportunity to assist you again.
5/5
TrustpilotThey were very helpful throughout the…
They were very helpful throughout the process of renting my house. They maintained quick communication and provided me with detailed information on topics I had difficulty understanding.
Hi Birsen,We’re pleased to hear that our team was helpful throughout your rental process. Quick communication and providing clear information are what we aim for, and we’re glad it made your experience easier. Thank you for choosing Johns&Co!
1/5
Trustpilotzero if possible
zero if possible. Unresponsive, unprofessional, last minute cancellations, and basically did not take note of one preference despite asking for extensive details. Avoid unless you want to be homeless.
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotHighly recommend!
Great experience. Both Claudiu and Alexandra were very efficient from start to finish. Would definitely recommend.
5/5
TrustpilotBethel was great to work with and very…
Bethel was great to work with and very communicative. He was always available to speak to - even on weekends - which made the whole process go very smoothly!
5/5
TrustpilotPriscilla has been very helpful so far
Priscilla has been very helpful so far, we are new tenants at commodore house.
5/5
TrustpilotThanks to Param Virdee
I would like to thank property manager Mr. Param Virdee who supported me and my family since day one while renting apt in Hollanbury House and till we left. Very professional, understanding and responsive.
Hi Naif,Thank you for this feedback. We are pleased to hear Param supported you at all stages of your tenancy, providing you with care and assistance. We wish you and your family all the best in your new home. Don't hesitate to reach out to us if you need any assistance in the future.
5/5
TrustpilotWell done Ellie-Mai Hannan!
As an overseas landlord, there are lots of things to worry about during the tenancy and when the tenant is going to vacate the flat too! I would like to thank you my property manager Ellie-Mai Hannan at Johns & Co for her great contributions to ensure a smooth handover and countless follow up works for me. Great job Ellie! Thank you so much!
5/5
GoogleThanks so much Sania for your help in making this house search process very easy. I’m truly greatful.
5/5
GoogleSupportive and mindful of future tenants' needs. A special mention to Sania for her continuous support and assistance.
5/5
TrustpilotA big thanks to Lauren Melius the…
A big thanks to Lauren Melius the property manager of Johns and Co for showing true professionalism from start to finish , the service she provided from start to finish was exceptional .
5/5
TrustpilotI had an excellent cooperation with…
I had an excellent cooperation with Michael Fadiora, Rachel Massey and their team. They were very helpful and guided me through the whole process. Thank you.
Hi Konstatinos,Thank you for your kind words! We’re so pleased to hear that Michael, Rachel, and the team were helpful and guided you through the process. We look forward to assisting you again in the future!
5/5
GoogleVery helpful staff and good to deal with. Specifically Sania was very accommodating for the situation we were in during the signing of our tenancy.
5/5
TrustpilotJohns & Co truly grateful agent with…
Johns & Co truly grateful agent with Super efficient and very helpful staffs like Victoria and Matthew, dealing issues quick and clear. Many thanks to johns and co
Hi Charles,Thank you so much for your thoughtful feedback! We’re delighted to hear that Victoria and Matthew provided you with efficient and helpful service, and that any issues were handled quickly and clearly. Your satisfaction is our top priority, and we’re grateful for your recognition of our team’s hard work. Please don’t hesitate to reach out if you need anything in the future!
5/5
TrustpilotProblems were handled promptly
Tia Morrissey handled my repair issue very promptly and with excellent service. I'm very satisfied; please continue to maintain this level of service.
5/5
TrustpilotI had an excellent experience with this…
I had an excellent experience with this company. They were consistently punctual, ensuring that all appointments and deliveries were on time. Their customer service was outstanding, always responding promptly and courteously to my inquiries. The professionalism and reliability they demonstrated throughout my interactions with them were truly commendable. I highly recommend this company for their exceptional service and dedication to customer satisfaction."
5/5
TrustpilotRachel
Spoke to a lady, Rachel Massey on the telephone. Very polite and helpful. She was able to answer all my questions and I would like to thank her for her help.
Hi Sabrina,Thank you for taking the time to leave this review, we are pleased Rachel was able to provide you with key insight. If you need any further assistance please don't hesitate to reach out.
5/5
TrustpilotThanks Destini-Rikki
Have been with Johns & Co since beginning, and the letting team always performed professionally with efforts to make landlord feel at ease every steps of the way, great job!
Thank you for leaving this feedback. We are pleased to hear our team have successfully managed your property, alleviating any stress and supporting you in the process. Thank you for being a loyal client, we look forward to continuing this partnership in the future.
5/5
TrustpilotParam and Faid have been very attentive…
Param and Faid have been very attentive and have been reacting promptly every time I need assistance. It’s greatly appreciated!
Thank you for your kind words about Param. We're delighted to hear that he provided you with an efficient and professional service, ensuring a safe and trustworthy experience. We'll be sure to pass along your appreciation!
5/5
TrustpilotJohns and Co in Brentford
I didn’t know Johns and Co at all .But from the moment I rang them they were responsive and helpful .All the staff I spoke to responded in this way - it was impressive - clearly their ethos is focussed on providing their service with responsive and positive customer service. .Medhi Taki ,sales negotiator,was friendly, professionally persuasive ,responsive and helpful.Rachel Massey,letting andministrator,again was positive, solved issues without fuss and very helpful .Tommy Phan in accounts sorted out an issue with promptness and courtesy .I would certainly use this company again .
5/5
TrustpilotI had Sam as my real estate agent and…
I had Sam as my real estate agent and Alda who was on the side of all the required documentation for the tenancy. Both of them have showed professionalism, kindness and very good level of service towards me, glad I had them!
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda
5/5
TrustpilotWe had a great and smooth experience…
We had a great and smooth experience with Sardar Berzo. He was very reactive regarding the boiler/mold issue we had and reachable at all times. His efficiency definitely surpasses our expectations.
Hi Anne,Thank you for your wonderful review! We're thrilled to hear you had a smooth experience with Sardar. It's great to know he was efficient and responsive with your maintenance issues. If you need anything else, don't hesitate to reach out!
5/5
Trustpilotthank you
thank you for ellis work and help and his colleagues support during our purchase process of buying an apt in bagshaw building，glad all things go smoothly and work done very efficiently，thank you. kevin
We are pleased our sales team were able to efficiently support you throughout the process of buying your apartment. We wish you all the best on your property journey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO Brentford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
