5/5
TrustpilotMystique was very helpful with our…
Mystique was very helpful with our recent move
Trusted Agent profile · Hounslow
JOHNS&CO Brentford reviews in Hounslow
★★★★★
1,384 reviews across 2 platforms
192 High Street, Brentford, TW8 8LB, Hounslow, TW8 8LB
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JOHNS&CO's office in Hounslow, at 192 High Street, is rated 4.8 out of 5 across 1,384 reviews on two platforms, including 225 Google reviews rated 4.8.
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Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotprofessional property manager
I only started a new tenancy with Johns and Co this month, I am so happy that I have been allocated to a super professional property manager: Ellie-Mai Hannan!
Agent replied · 27 October 2024
Hi Nicole,We’re delighted to hear that you’re happy with Ellie's management. We will be sure to pass this positive feedback along to her. Thank you for sharing your positive experience with us!
5/5
TrustpilotVery smooth process
Very smooth process. Mystique was very helpful!
5/5
TrustpilotCandice and Sebastian really help me a…
Candice and Sebastian really help me a lot during the whole process. They really make a lot of efforts to help us achieve a favorable deal and solve all kinds of problems. Really appreciate.
Agent replied · 27 October 2024
Hi Estelle,Thank you for your kind review! We’re delighted to hear that Candice and Sebastian were able to assist you throughout the process and help you achieve a favourable deal. We appreciate your feedback and are always here to help!
5/5
TrustpilotI have been working with Matt Spencer…
I have been working with Matt Spencer at JOHNS who is excellent. He is easy to communicate and is very professional. I feel comfortable knowing that he is incharge of my rental property. I just hope that the sales team could learn from people like Matt and be as professional and courteous as he is.
5/5
TrustpilotDuncan was incredibly helpful in…
Duncan was incredibly helpful in dealing with our renewal process. He was very responsive and made everything seamless.
5/5
GoogleWe were looking for a rental property and Sania was helpful in scheduling the viewing and getting our offer accepted.
5/5
GoogleMr. Mehdi Taki was very nice and helpful. He helped my family to rent a property successfully within two weeks.
5/5
GoogleMany thanks to Sania, who is highly professional and friendly. She helped to find many different properties by the criteria I’ve provided. Much appreciated for your help!
5/5
TrustpilotJohns&Co has been good to work with.
Johns&Co has been an excellent company to work with. Wai Yau, from the Compliance Division, also kindly took an initiative this week to thankfully keep us on track.
Agent replied · 27 October 2024
Hi both,Thank you for your kind words! We’re thrilled to hear you’ve had a great experience working with Johns&Co. We’re glad Wai's proactive approach has ensured things run smoothly for you. If there’s anything else we can assist with, don’t hesitate to reach out!
5/5
TrustpilotExcellent service from Mystique and…
Excellent service from Mystique and team!
5/5
TrustpilotClaudiu was really helpful and had great…
Claudiu was really helpful and had great communication throughout the process- thank you so much!
5/5
TrustpilotAde has been very helpful with the move…
Ade has been very helpful with the move out process! Helped to arranged cleaning and very friend.
5/5
TrustpilotExceptional Moving Out Experience
I moved out of a property managed by JOHNS&Co and the moving out process was exceptionally smooth. Bryony from the JOHNS&Co. Team helped me through the process. I highly recommend Johns&Co. 😊
Agent replied · 27 October 2024
Hi Siddharth,We are pleased to hear your move out process went well! Thank you for being a valued client, and we wish you all the best on your property journey.
5/5
TrustpilotI am pleased with the services provided…
I am pleased with the services provided by johns&co assigned property Manager Ms. Lara Robson. She was very helpful in resolving various issues around my rented flat .
Agent replied · 27 October 2024
Hi Maha,Thank you for sharing your positive experience with Lara! We’re pleased to hear that she was able to help resolve the issues with your flat. We value your satisfaction and appreciate your trust in Johns&Co. Please don’t hesitate to reach out if you need further assistance.
5/5
GoogleFaid strived to find suitable tenants and provided professional advice for me. Amy Bridge explained some points in tenancy to me patiently. Correspondence is clear and reply promptly.
5/5
GoogleI never felt lost through my renting process although its my first time. Rachel Massey and Christiane Mouttet were so professional with me and made it all easy.
5/5
GoogleDyaun was great! Even though we were in contract with someone else when we spoke he has still been really helpful, giving great/honest advice. Would definitely recommend them.
5/5
GoogleOutstanding experience with Johns & Co. All of the people we dealt with (Dyaun and Saahir) were professional, friendly and really excellent. I just wish we had found them years ago! Our first good experience with an estate agents!! We couldn’t have wished for better service. If you are letting, selling or buying, I would strongly recommend you go with Johns and Co. They have great contacts, keep you informed, and give a very personal service.
5/5
GoogleHighly Recommended! We had an exceptional experience renting a flat in Brentford with the assistance of the John&Co agency. Our agent, Mehdi, went above and beyond to provide us with outstanding support throughout the entire process. His professionalism, kindness, and honesty were truly remarkable. We are immensely grateful for his assistance and are thrilled to have had his expertise guiding us every step of the way. Thank you so much for all your help! Best wishes!
5/5
TrustpilotProblem Free End Tenancy Cleaning
The Property Manager, Mr. Param Virdee, is very helpful for arranging a experienced cleaning company to me in order to complete the end tenancy cleaning with acceptable results !
Agent replied · 27 October 2024
Thank you for taking the time to leave this kind review! We're pleased to hear Param was able to guide you along the end of tenancy process, and successfully ensure the property was left in pristine condition. We will be sure to pass your gratitude along to him.
5/5
TrustpilotThank you
Great service from Mystique and team.
5/5
TrustpilotBethel (Bethel Gamma) has looked…
Bethel (Bethel Gamma) has looked after our property well. She is very responsive and resolve problem promptly. Highly recommend her to other property owner.
Agent replied · 24 December 2024
Thank you for your recommendation! We’re delighted that Bethel’s responsiveness and dedication stood out to you. Your property is in great hands!
5/5
TrustpilotThe property manager Odete has been…
The property manager Odete has been very helpful and reactive to get a leak fixed.
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