Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJohns and Co are much recommended
Johns and Co are much recommended. Bryony from their team assisted me last week and she was very quick with her responses and very helpful. She is our property manager and any issues are generally addressed immediately.
Vineet · 14 July 2024
Agent replied · 27 October 2024
Hi Vineet,We are pleased to hear you have had a positive experience with our team, and have been impressed with impressed with Bryony in particular. Thank you for your recommendation, and please reach out to us if you need any further assistance.
★★★★★ 5/5
TrustpilotExcellent service
Johns&Co have been excellent in managing my properties. They pay attention to details, always very responsive and have very friendly staff. I have been very impressed with the support I’ve received from Marwa Fakih and Amy Wood. I should also mention Andrew Shek who has always been excellent.
Faiz · 5 December 2023
Agent replied · 27 October 2024
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team. Wishing you all the best for the rest of 2023!
★★★★★ 5/5
GoogleAll the team from Johns&Co Brentford were amazing. They helped me since the very first contact. Joe Holding, Rachel Massey and Faid Al-Jashamie were perfect. As we say in Brazil: obrigado. Thank you.
Sergio · 10 November 2023
★★★★★ 5/5
GoogleDefinitely, I can recommend this agency.
I interacted with Mehngi and really impressed with his work. Everything was clear and comfortable.
And now we have rented an apartment with what we dream of.
Artem · 10 November 2023
★★★★★ 5/5
GoogleAndrew Healy showed my parents & I around the Brentford project, he did such an excellent job and we are convinced Johns&Co is one of the best real estate agents we have ever been in contact with! We look forward to potentially renting a property from you in the near future.
Oliver · 17 April 2025
★★★★★ 5/5
GoogleVery detailed description of a property form the agency, this saved me a lot of time, I appreciate this. The agent Andrew Healy event sent me a video tour before the view. Excellent work.
Andrei · 8 October 2025
★★★★★ 5/5
TrustpilotThank you Bryony Bowyer
We recently run into a little problem in our flat in Bridgewater house and reported it. Bryony Bowyer gave really quick response and fix the problem within 2 days. Thank you
胡天赐 · 15 October 2024
Agent replied · 24 December 2024
Thank you for sharing your experience! We’re happy Bryony was able to resolve the issue so promptly for you. If you need any further assistance, please do not hesitate to contact us.
★★★★★ 5/5
GoogleI worked with Sania to find a property who came across as very helpful , knowledgeable and diligent at her job . Great experience
Meraj · 13 May 2024
★★★★★ 5/5
TrustpilotA good experience
Th communication between me and Claudiu is very good. A very high efficiency of answering questions and making decision.
罗Everly · 6 August 2024
★★★★★ 5/5
TrustpilotI have an Awesome experience of renting…
I have an Awesome experience of renting a room. Priscilla Ogefere showed a very effective way of her professional skills to help me contact relative stuffs once there was a water problem.
Jerry · 24 September 2024
Agent replied · 27 October 2024
Hi Jerry,Thank you for your kind review! We're thrilled to hear that you had a fantastic tenancy experience and that Priscilla was able to assist you. We’re proud to have her on the team and appreciate your feedback. If you need any further assistance, don’t hesitate to reach out!
★★★★★ 2/5
Trustpilotdodgy estate agent
dodgy estate agent, very unprofessional they asked me to come to property viewing even the flat is not available to view they asked me to pay 2000 GBP as a reservation fee when I want to make an offer.
Ngtszman · 25 May 2024
Agent replied · 27 October 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
★★★★★ 5/5
TrustpilotProperty manager Bryony
Bryony and John's and Co, was extremely efficient and helpful with regards to a few hot water issues I had, as soon as I raised the issue, she got back to me immediately and had it resolved.
Sonny · 29 June 2024
Agent replied · 27 October 2024
Hi Sonny,We're pleased to hear Bryony was responsive and that she treated your needs with care and professionalism. We will be sure to pass your appreciation along to her. If you need any further assistance please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotMr Michael Fadiora helps me to select…
Mr Michael Fadiora helps me to select suitable apartments according to my requirements and books view for me with detailed information provided. He is so nice and patient, thanks a lot for helping me apply for my dream rental.
Song · 23 May 2024
Agent replied · 27 October 2024
Thank you for feedback. We're thrilled to hear Michael's positive service enhanced your property search experience. We wish you all the best in your new home!
★★★★★ 5/5
GoogleDefinitely 5 stars experience! Huge THANK YOU to Roy, Faid and Amy! Very professional and efficient! Always ready to help and answer questions, very friendly and positive! Walked us throw all details, explained everything and helped us on every step of the way! Thank you once again, guys! You are amazing! <3
Alisa · 10 November 2021
★★★★★ 5/5
TrustpilotAlexandra is a professional agent
I recently had the pleasure of working with Alexandra and the experience was fantastic from start to finish. She made the entire process incredibly smooth and stress-free. Her professionalism, attention to details and friendly demeanor made a usually complicated process easy to navigate. She was prompt and clear in her communication, always available to answer any questions I had and provided valuable insights that helped me make informed decisions.
June · 28 June 2024
★★★★★ 5/5
TrustpilotGreat experience
I worked with Victoria and Leigh and they were both polite, professional and efficient. Great experience with them both!
Gabrielle · 1 August 2024
★★★★★ 5/5
GoogleJoe Holding is a consummate professional, conducted the viewing excellently and knew the answers to all my questions. Streamlined the entire process and made renting very efficient. 10/10 would highly recommend Johns&Co
Abdi · 10 November 2023
★★★★★ 5/5
TrustpilotBeing a landlord can be stressful
Being a landlord can be stressful, but JOHNS&Co makes it easier and a happy experience, especially with Bethel. She is a professional and kind helper who makes the whole process smooth. JOHNS &CO team is working hard to find the right tenants for me. I really appreciate the help they gave.
Nan · 23 March 2025
★★★★★ 5/5
GoogleThanks to Mehdi for your help on getting our flat sorted pretty fast as we running out of time from leaving our property.
Iyare · 13 May 2024
★★★★★ 5/5
TrustpilotBethel Gamma
HI Bethel,Is indeed a good job for securing the new contract with the Tenant for our unit. We really appreciated your efforts and times. It is such a smooth experience. Especially with all the arrangements and documents need to be signed.
LUM · 31 March 2024
Agent replied · 27 October 2024
Hi Lum,Ensuring a smooth experience for our tenants is a top priority for us, and we're pleased that our efforts were appreciated. We understand that arranging all the necessary documents and signatures can sometimes be daunting, but we're glad we could make it a hassle-free experience for you. Don't hesitate to reach out to us in the future!
★★★★★ 5/5
TrustpilotAmber was very helpful with our move
Amber was very helpful with our move - definitely recommend.
Joe · 11 December 2024
★★★★★ 5/5
TrustpilotFrom one J&C apartment to another
In the particular context of a landlord reducing the agreed length of a renewed tenancy agreement in order to ease the selling process, J&C professionals and, in particular, Joley Buckley, Luna Cooper, Fern Crawley, Pablo Irigoyen and Duncan Peacock made the organization of the transfer to another available similar apartment a walk in the park
Mr · 19 February 2021
★★★★★ 5/5
GoogleOverall service was excellent I was dealing with Marzaan, he was so polite and helpful.
Karthik · 16 March 2026
★★★★★ 5/5
TrustpilotMiss Brooke Nickless
Miss Brooke Nickless, has been a great help and made our experience with the property management seamless. Thank you Brooke!
Ahmed · 29 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
