Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBethel Gamma from Johns&Co help me so…
Bethel Gamma from Johns&Co help me so much during finding new tenants! It only cost seven days for them to find new tenants while another agent spent more than one month and failed finally. It is really efficient work style . I appreciate it very much.
B.Liu · 27 September 2024
Agent replied · 27 October 2024
Thank you for your glowing feedback! We’re pleased that Bethel was able to find new tenants for you so efficiently. We’ll make sure he knows how much you appreciated his work!
★★★★★ 5/5
TrustpilotTalal Qaseem
Although I have experienced some lateness with the support of Johns&Co, it's my duty to highlight the assistance of Talal Qaseem since I informed him that the agency support has not been the most effective. As a response, Talal began to take actions in order to solve all the inconveniences, while reporting and being completely clear about the further decisions. Fantastic job!
Valeria · 17 November 2023
Agent replied · 27 October 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback ! We will make sure to pass this onto Talal.
★★★★★ 5/5
TrustpilotJohns and Co . I have used Johns and Co for a number…
I have used Johns and Co for a number of years and I always find them helpful and totally professional. They always communicate well and they have looked after the property and the tenants very well. All the different departments work well together the staff are very friendly.Would not hesitate to recommend them.
Elizabeth · 23 May 2024
Agent replied · 27 October 2024
Hi Elizabeth,Thank you for being a valued client and for your loyalty over the years. We're delighted to hear that you've consistently found our team at Johns&Co to be helpful, professional, and communicative. Ensuring the satisfaction of both property owners and tenants is our top priority, and we're pleased to hear that we've met your expectations in this regard. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotThank you, Alexandra
Working with Alexandra was such a pleasure. She was super efficient and professional throughout the whole journey, making the whole experience so stress free for us. I could not recommend her enough. Thank you, Alexandra!!!
Orisa · 28 June 2024
★★★★★ 5/5
TrustpilotEasiest move we’ve ever done in London!
Easiest move we’ve ever done in London. Great communication from start to finish and a high level of professionalism. Michael and his team were fantastic.
JD · 6 December 2024
★★★★★ 5/5
TrustpilotRental experience
Had a good experience finding our first place in London. Vanessa and Marwa handled all our concerns and follow-ups well. Special thanks to Amber also for the last minute help with the keys.
Arvind · 1 August 2024
★★★★★ 5/5
TrustpilotMatt was super helpful this week
Matt was super helpful this week. I needed help with an urgent issue and he sorted it out within a few hours. Thank you!
Stephanie · 20 December 2024
★★★★★ 5/5
TrustpilotMy experience was positive
My experience was positive, especially thanks to Skye and Bethel who helped me find the right apartment and supported me throughout the rental process.
Valentina · 20 December 2024
★★★★★ 5/5
TrustpilotGreat assistance in Flat Search
Gytis was very helpful in numerous aspects of my search for a new flat. He was cooperative, and always prompt in replying to my requests. Candice was helpful in the process of signing the contracts.
YJ · 24 June 2024
★★★★★ 5/5
TrustpilotGreat Renting Experience
I had a very good experience with Johns & Co for finding my new apartment, especially with Jack Shanahan and Leigh Hallett. They took care of all the processes in a very quick and efficient manner, and I was able to move into my property on my desired date. I would definitely recommend.
Muhammad · 15 May 2024
Agent replied · 24 December 2024
Hi Muhammad,Thank you for sharing your positive experience with us! We're thrilled to hear that Jack and Leigh provided you with excellent service in finding your new apartment. It's fantastic to know that they handled all processes quickly and efficiently, allowing you to move in on your desired date. We greatly appreciate your recommendation and wish you the best in your new home.
★★★★★ 1/5
GoogleThey did not let me be present on my check out and then pretend that things were missing from the property.They tried to charge me for cleaning issues without be present on check out.Also they tried to keep my money difference from deed of surrender.Finally for refund they were lying that they did the refund but it took them two weeks without receiving my money back.
I did not expect those things happening to me when I explained to them that due to health problems I had to leave the house and needed the money for my problem.They took advantage of me.
Anastasios · 11 August 2024
★★★★★ 5/5
GoogleI had a great experience with Andrew Healy. He was extremely kind, professional, and always available to answer all of our questions. He provided us with all the information we needed in a clear and helpful way. I truly appreciated his support throughout the process. Highly recommended!
Marty · 8 October 2025
★★★★★ 5/5
TrustpilotGreat Property Manager - Beverley Hutchinson‑Woodroffe
As always, Beverley was really resposive to my request for help. Beverley was prompt with her communication and follow up action. I am very happy to say the problem has been resolved. Thank you Beverley!
Angela · 19 June 2024
★★★★★ 5/5
TrustpilotAdekunle has been really prompt in…
Adekunle has been really prompt in responding to an issue that my partner and I have had at our new residence and taken appropriate steps to address it. Super helpful, professional and reliable
Emily · 24 July 2024
★★★★★ 5/5
TrustpilotBethel was a pleasure throughout the…
Bethel was a pleasure throughout the process and made everything very easy for us. Would highly recommend Bethel and the Johns & Co team
Chris · 3 December 2024
★★★★★ 5/5
GoogleOne of the best agencies that I have worked with so far! The team was excellent; they were dedicated and understanding, especially Sania, who helped me secure a perfect flat! The process from beginning to end was very smooth.
Thank you, Sania!
Sam · 14 January 2024
★★★★★ 5/5
GoogleI am renting the property in southall Green Quarters and Sania is handling it.
She has been great help as I was not very aware of the process which was made smooth because of her efforts.
Asma · 13 May 2024
★★★★★ 5/5
TrustpilotBeing the Landlord of the Property…
Being the Landlord of the Property Spyros takes care of, we would like to give big big thumbs-up to him for his professional work and efforts He is awesome and we feel comfort to choose JOHNS&CO as the people there such as Spyros and MattThank you so much Spyros!Alice
Alice · 1 July 2024
Agent replied · 27 October 2024
Hi Alice,Thank you for your valuable feedback, and for choosing Johns&Co to manage your property. We are pleased Spyros has built a partnership that allows you to trust his professional expertise, and dedication to providing you with the best possible service. We will be sure to pass your kind words along to him.
★★★★★ 5/5
TrustpilotHighly recommended
I have been using Johns & Co to rent out and manage my apartment for several years now. Michael Fadiora and Rachel Massey take all the headache away. They are very reliable, professional and quick to respond and deal with any questions or concerns I might have. I highly recommend them.
Rosie · 23 May 2024
Agent replied · 24 December 2024
Hi Rosie,Thank you for entrusting Johns&Co with the rental and management of your property. We're thrilled to hear that Michael and Rachel have provided you with reliable, professional, and responsive service, alleviating any concerns you may have had. Your recommendation means a lot to us, and we look forward to continuing to exceed your expectations in the future.
★★★★★ 5/5
TrustpilotMitchell Vasquez
Mitchell Vasquez - attended our property to make some fixtures . He was friendly and extremely efficient- I especially appreciated that he made additional fixtures to some long-standing issues that had needed to be fixed for some time and he did this without any hesitation - very much appreciated him going over and beyond, overall very pleased with the service
Joy · 14 November 2023
Agent replied · 27 October 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto michell
★★★★★ 5/5
TrustpilotVery Professional Sales Executive
I dealt with a young man named Toufique or T for short. He was extremely professional throughout the buying process and very well informed of the developments and helped in every way he could to facilitate a smooth transaction, credit to him as without his patience this deal would not have gone through. I am not going to be so positive about his manager who was not attentive or helpful in the slightest which is a real shame.
SRS · 14 August 2024
★★★★★ 5/5
TrustpilotPriscilla consistently demonstrated her…
Priscilla Ogefere consistently demonstrated her dedication to ensuring a smooth and joyful stay throughout our tenancy, always going above and beyond to address any concerns promptly and provide valuable guidance. Huge thanks to her and the team for all the help and professionalism that made a real difference to our experience.
Panos · 16 May 2024
Agent replied · 24 December 2024
Hi Panos,Thank you for your feedback! We're grateful for your recognition of Priscilla's efforts and the professionalism of our team. It was our pleasure to make a difference in your experience, and we're here for any future assistance you may need.
★★★★★ 5/5
GoogleGreat experience while looking for a rental property. Sania is dedicated, professional and customer focused and while we couldn’t close on a place for me, I really appreciate her professionalism.
ILINA · 11 August 2024
★★★★★ 5/5
TrustpilotGreat service
It’s my pleasure working with this company to manage my new apartment in London. Especially, I would like to thank Ms.Naomi Madourie for being very supportive to solve management issues for me.I do appreciate her professional service attitude and prompt response.
Fumi · 31 October 2024
Agent replied · 24 December 2024
Hi Fumi,Thank you so much for your kind words and for choosing us to manage your property. We're delighted to hear that Naomi's professionalism and efficient responses contributed to a positive experience overall. We look forward to continuing to provide excellent service and support whenever needed!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
