Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotImpressed!
Johns &co has been managing my apartments for the last few years. We have been very pleased with the way they manage we the apartments and how quickly they find the tenants. I am particularly impressed with Alexandra who has been extremely attentive, efficient and keeping us up to date.Well done!
Chris · 29 September 2024
Agent replied · 27 October 2024
Hi Chris,Thank you for trusting us with the management of your apartments over the years! We’re especially pleased to hear that Alex’s attentiveness and efficiency have been impressive. We’ll continue to work hard to maintain the high standard of service you’ve come to expect.
★★★★★ 5/5
TrustpilotGood communication
Good communication with the of Candice & Britany We are very nice to meThey’ve been taken everything in consideration I know it is like a very long paperwork But it really benefits me a lot And everything was clear to me even the inventory they mentioned everything thanks a lot
Shaikhah · 12 October 2024
Agent replied · 27 October 2024
Hi Shaikhah,Thank you for your feedback. We’re pleased to hear that Candice and Britany provided clear communication and support throughout the process. We understand paperwork can be time-consuming, so we're glad it was worthwhile and beneficial for you. If you need anything further, don’t hesitate to reach out!
★★★★★ 5/5
GoogleAndrew was such a huge help! He and the Johns&Co team made finding and moving into a new place really easy.
Parker · 11 April 2025
★★★★★ 5/5
TrustpilotThanks to the agency we have found our…
Thanks to the agency we have found our new home with all our criteria. A big thank you to Claudiu for being so helpful in the process and for always being available to answer any questions or concerns.
Clau · 5 August 2024
★★★★★ 5/5
TrustpilotMichael Fadiora was great made the…
Michael Fadiora was great made the process easy for us
Adina · 22 May 2024
Agent replied · 24 December 2024
Hi Adina,Thank you for your feedback! We're glad to hear that Michael made the process easy for you. Providing a smooth experience is always our goal.
★★★★★ 5/5
TrustpilotJay Clarke@JOHNS&CO a pleasure to deal with
I’ve worked with Jay Clarke at JOHNS&CO for the past 6 years and have always found him amazing to deal with. Highly responsive and always there when I need him.
Danny · 5 December 2024
★★★★★ 5/5
GoogleAfter having my property for sale for over 4 months with another property agency, I starting with John and Co who managed to find a buyer on the very first day.
Impressive service, I definitely recommend them to anyone looking for a professional and speedy process.
Thanks Dominic and Dyaun !
Arnaud · 10 November 2023
★★★★★ 5/5
TrustpilotExceptional experience
I had a wonderful experience with John&Co. Everything went smoothly and on time, despite the tight schedule. The agency, especially Jemma Dawes, managed everything exceptionally well. I highly recommend them!
Zinovii · 4 December 2024
★★★★★ 5/5
TrustpilotGood experience!
Elliot was really kind and helpful during the purchasing of my flat. He communicated well and was a critical part to ensuring that the everything went as smoothly as possible.
Courtney · 4 December 2024
★★★★★ 5/5
TrustpilotWapping Office quick in response
Ryan at The Wapping Office was really helpful in helping to rent flat. He organise the viewing real quick.i made the offer immediately and got news the same day!
Oscar · 18 December 2024
★★★★★ 5/5
TrustpilotRelocation service
Matthew was invaluable to our family in our relocation back to London. He was professional, friendly and very willing to help at all times. I would highly recommend Matt!
Aine · 16 December 2024
★★★★★ 5/5
TrustpilotSuper helpful and charming and the same…
Super helpful and charming at the same time. Manage to get my dream house in matter of days. Special thanks to Sam and Candice, for the consistency and lovely energy. Will definitely trust them for future apartments.
Patricia · 9 August 2024
★★★★★ 5/5
TrustpilotJohns and Co: Real Estate Service - Fantastic Service
Working with Johns and Co has been stress-free and I would recommend them for all real estate services. Great Team especially Marwa, and Amy who have supported our requirements, completed timely and service with a smile through the process.
Alpesh · 1 July 2024
★★★★★ 5/5
TrustpilotParam Virdee quick respose to solve the…
Param Virdee quick respose to solve the issue
Hon · 19 September 2026
★★★★★ 5/5
TrustpilotVery Good Experience
I just sold my property through Johns and Co. at NPW. I would highly recommend Jonathan Sinclair and Jemma Dawes - they were a pleasure to deal with and know the NPW estate like the back of their hand.
Ryan · 28 June 2024
★★★★★ 5/5
TrustpilotRachel is super helpful
Rachel Massey is super helpful and on the ball. Understands situations and requests well and addresses them
Mac · 4 December 2023
Agent replied · 27 October 2024
Thank you so much for leaving a 5* review. We’ll be sure to pass on your kind words to Rachel.
★★★★★ 1/5
TrustpilotWe have not gone through a proper…
We have not gone through a proper welcoming in the new flat, entering without even knowing where to look for Meter readings, bin or any other sort of information about the building. We entered the flat and it was completely dirty although it has been claimed that professional cleaning has been done. Absolutely a poor experience.
Giorgia · 4 June 2024
Agent replied · 27 October 2024
Hi Giorgia,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
★★★★★ 5/5
GoogleI would like to specifically thank Mehdi for being so friendly and professional helping me and my husband find the apartment we have been looking for! Mehdi has been so helpful and attentive throughout this process! Great company and staff overall.
A · 15 May 2024
★★★★★ 5/5
GoogleI would like to specifically thank Mehdi for being so friendly and professional helping me and my husband find the apartment we have been looking for! Mehdi has been so helpful and attentive throughout this process! Great company and staff overall.
Bella · 13 May 2024
★★★★★ 5/5
GoogleHad to move home asap. They made the whole process feel as smooth and comfortable as possible. Mehdi was very reactive and attentive to all my needs and requests. Recommended. Finding new home and moving in has never been so smooth
Andy · 13 May 2024
★★★★★ 5/5
TrustpilotFirst time buyer fantastic help
I had a fantastic experience as a first time buyer with over and beyond help throughout the process. Dominic in particular was fantastic, providing updates and progress from week, to weekends, to even his annual leave, to help us meet milestones. Highly recommend and will buy/sell in future with them.
Dan · 12 September 2024
Agent replied · 27 October 2024
Hi Dan,We’re thrilled to hear that Dominic made your first-time buying experience so positive and stress-free! We’re proud of his dedication and are delighted that you felt supported throughout the process. Thank you for your recommendation, and we look forward to assisting you in the future.
★★★★★ 5/5
TrustpilotI have being dealing with Leigh…
I have being dealing with Leigh recently regarding renewal of the tenancy. She has been so amazing and professional. Having run two estate agents myself am very impressed with their service and have recommended them a few times. Thank you again Leigh. Kind regards Bal P
Bal · 12 November 2024
Agent replied · 24 December 2024
Hi Bal,Thank you for your kind words about Leigh! We’re thrilled she provided such professional and efficient support during your tenancy renewal process. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotI’ve purchased a property through Katie…
I’ve purchased a property through Katie O’Donovan.
Hussain · 19 September 2026
★★★★★ 5/5
GoogleEveryone I spoke with was friendly and helpful! Special thank you to Faid who ALWAYS replied to me super fast to any questions I had! I was out the UK when I was looking for a flat and he really made the whole process go so smooth for me ( i.e send me vids of property). The flat itself is also immaculate so very happy overall. Definitely would recommend.
Sar · 10 November 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
