Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPriscilla is fabulous
I have nothing but great things to say about Priscilla. She has helped us immensely with all property management issues we have had with our recent move. She paved the way to our new home and eliminated any problems that came our way. She is an excellent communicator, she’s patient, always willing to help and solve the problem and she does it with a great sense of humour which always helps. I can’t express my gratitude towards her, she really has made sure we are comfortable and happy in our new home. I hope Johns & Co realise what they have, as you’ve been nothing fabulous! Thank you Priscilla
Giorgio · 28 June 2024
★★★★★ 5/5
TrustpilotPurchased our ideal home
Elliot was genuinely fantastic throughout this process of buying our first home. Not only did Elliot help us find our perfect place but he was the key bridge between us and the seller, gave us advice on managing our Solicitor and felt like a godsend during times when the process wasn’t as smooth running.I couldn’t thank or recommend Elliot enough!ViewingsWe found Elliot to be very knowledgeable regarding the area we were looking to buy. He had a host of options which broadened our horizons but at the same time didn’t waste time. It was very efficient!Making an offerElliot was very honest about the scope of movement regarding the price of the house we eventually purchased. He was very clear and prompt when communicating our thoughts to the seller and vice versa. In the end we are really happy with the price!Exchange and completion This is really where Elliot exceeded all expectations. He was continuously in contact with us whether it was regarding updates from the seller side or voicing our concerns to the solicitor. It made this whole process a lot more manageable. Overall Elliot is a great representative for Johns and Co. We already new about Johns and Co via our family also purchasing through the company, but Elliot exceeded all expectations and we are really happy.
Shivam · 27 June 2024
★★★★★ 5/5
GoogleWe had an awesome experience working with Andrew Healy at Johns&Co. He was very professional, knowledgeable, kind, friendly, and attentive to our needs. Communication was always swift and clear. We would highly recommend Andrew to anyone looking for a reliable, trustworthy real estate agent.
Lilla · 8 October 2025
★★★★★ 5/5
TrustpilotBeverley went above and beyond for us!
I’ve recently moved into a new apartment and my property manager Beverley Hutchinson-Woodroffe has provided impressive ‘hands-on’ service and impeccable professionalism. She has been easy to reach, very responsive, knowledgeable and has provided impeccable service.She was very patient, and took the time to check back with me to make sure I was comfortable at all stages of the process.I would definitely recommend Johns&Co in the future, as Beverley made us feel as valued (and didn’t take the ‘one size fits all’ approach to property management that we have experienced in past endeavours)!
Victor · 20 June 2024
★★★★★ 5/5
TrustpilotAndre and Marwa were great!!
Loved working with these guys! Andre was really a big help in finding me a property and everything was done so quickly and smoothly!Andre best estate agent I ever had the pleasure of having! Marwa was also a really great help and communicated great on email!
Cheyenne · 17 July 2024
Agent replied · 27 October 2024
Hi Cheyenne,Thank you for leaving this review, we are thrilled to hear you were highly impressed with Andre's service. We will be sure to pass your kind words along to both Andre and Marwa.
★★★★★ 5/5
GoogleAgent Marzaan was really helpful and professional throughout the process.
Bozidar · 10 July 2026
★★★★★ 5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
Fantastic customer service by the whole team who have repeatedly gone out of their way in the management of my property. A special thank you to Sardar Berzo who had significant and complicated issues to overcome, He remained poised and professional ensuring the situation was resolved effectively. GREAT JOB!
Pippa · 22 May 2024
Agent replied · 24 December 2024
Hi Pippa,Thank you for your kind words! We're thrilled to hear that our team provided you with fantastic customer service and went above and beyond in managing your property. Sardar dedication to resolving complex issues with poise and professionalism is truly commendable. We greatly appreciate your recognition and look forward to continuing to exceed your expectations in the future.
★★★★★ 5/5
TrustpilotI rented a house through John’s and Co
I rented a house through John’s and Co, and it was a fantastic experience. Shareen and Amy were both highly professional and dependable, guiding me to find the perfect property that met all my expectations. They handled everything with great patience and care.
Vincent · 24 August 2024
Agent replied · 27 October 2024
Hi Vincent,Thank you for sharing your experience! We're thrilled to hear that your experience with Shareen and Amy was fantastic and that they were able to help you find the perfect property. Their professionalism and dedication are something we take great pride in, and we’re glad they could meet all your expectations with patience and care. If there’s anything else you need, please don’t hesitate to reach out. We’re here to assist you anytime!
★★★★★ 5/5
TrustpilotLara Robson is extremely responsive and…
Lara Robson is extremely responsive and supportive of all of the moments I need help during my tenency. Additionally Claudiu was excellent at helping me to find my flat and being patient with me as I walked through the process of finding a new home.
Ambria · 15 July 2024
Agent replied · 27 October 2024
Hi Ambria,We are thrilled to hear Lara and Claudiu have been of such help to you. We will be sure to pass your kind feedback along to them. We wish you the best in your new home, do not hesitate to reach out if you require any further assistance - we're always here to help!
★★★★★ 5/5
TrustpilotGood experience of letting
We had an amazing experience working with Johns and Co. Amy and Candice were very proactive and responded to our emails on time. They made sure we got a clean flat at the start of our tenancy without much repair requirement.
Vinny · 20 September 2024
Agent replied · 27 October 2024
Hi Vinny,We’re thrilled you had such a positive experience with Amy and Candice! Ensuring a smooth start to your tenancy is important to us, and we’re glad to hear they were proactive and responsive. We hope you continue to enjoy your new flat!
★★★★★ 5/5
TrustpilotBethel Gamma was assigned to process…
Bethel Gamma was assigned to process our rental property. He is very well verse with all the information a landlord needs to furnish to make the whole letting process move swiftly and seamless between landlord and tenant.
Catherine-Elizabeth · 18 November 2024
Agent replied · 24 December 2024
Hi Catherine,Thank you for your thoughtful review! Bethel’s expertise and efficiency are key to ensuring a seamless rental process, and we’re glad you had such a smooth experience.
★★★★★ 5/5
GoogleAndrew Healy & Sania Manocha were fantastic! Helpful at every turn during the letting process, I would highly recommend his services & Johns &Co.
Matthew · 16 March 2026
★★★★★ 5/5
TrustpilotGreat service from start to finish.
Andrew Healy and Miyah Reid from Johns & Co office in Brentford were professional and helpful throughout the entire renting process. Great communication, answered all my questions and made the whole process fast and stress-free. Highly recommend!
Edward · 21 November 2025
★★★★★ 5/5
GoogleBaheer and Isobel were very helpful with helping me find my new rental apartment. From viewing to finalising the tenancy, the service was fast, responsive and professional. I definitely recommend!
Mosh · 16 January 2026
★★★★★ 5/5
GoogleI had the pleasure of working with Sania. I must say, she was simply fantastic. Her kindness and friendliness made the whole process a breeze. Not only she was approachable and easy to talk to, but her helpful nature truly stood out. Whenever I had a question or needed assistance, she was always there to guide me and provide support. I highly recommend Sania for anyone looking for a professional and caring agent. Thank you for your outstanding service!
Iamnina.ilovic · 13 May 2024
★★★★★ 5/5
TrustpilotVery Responsive and Professional Property Manager
Bryony has been incredibly helpful and responsive as my property manager. She quickly arranged for a contractor to sort out a few issues in my new apartment, and everything was handled smoothly and professionally. I really appreciate her prompt support and clear communication, thanks again, Bryony (Johns and Co)
Pranjul · 25 July 2025
★★★★★ 5/5
TrustpilotThe Johns & Co
The Johns & Co. Wapping Office is very supportive, they are proactive to find a new tenant and are very approachable and helpful with arranging the check-out and - in and cleaning and other practical things.
Carsten · 13 November 2024
Agent replied · 24 December 2024
Hi Carsten,It’s great to hear our Wapping team could assist you with such proactive and helpful service! We’re delighted to have been part of a smooth and supportive experience for you.
★★★★★ 5/5
TrustpilotBethel and Amy's professional assistance
I want to thank you for Bethel, Amy and her team for quickly finding a tenant for my apartment and handling everything efficiently from the start. Their efforts made the move-in process smooth and hassle-free. I appreciate your professionalism.
WT · 28 September 2024
Agent replied · 27 October 2024
Thank you for your feedback! We’re thrilled that Bethel, Amy, and the team were able to quickly find a tenant and handle everything so efficiently. It's great to hear the move-in process was smooth and hassle-free. We truly appreciate your kind words and look forward to working with you again!
★★★★★ 5/5
TrustpilotJohns & Co are managing the property we…
Johns & Co are managing the property we are renting and have been doing so very well. The place is well managed and when minor issues arise Lara Robinson is always happy to take matters into her hands and get things sorted. Thank you 🙏
Nadav · 17 June 2024
Agent replied · 27 October 2024
Hi Nadav,Thank you for leaving this review. We are pleased to hear Lara has been proactive in ensuring your property is looked after.
★★★★★ 5/5
TrustpilotEllie-Mai Hannan's star performance
Ellie-Mai Hannan has been my account manager in recent years. She is highly professional and efficient. She understands our concerns and always takes action in anticipation. I truly appreciate her service. She is always helpful.
Ada · 26 November 2024
Agent replied · 24 December 2024
Hi Ada,Thank you for taking the time to share this fantastic feedback about Ellie! We’re pleased to hear that her professionalism and efficiency have made such a positive impact. We’re fortunate to have her on our team and will pass along your kind words. Your trust and satisfaction mean the world to us!
★★★★★ 5/5
GoogleIsobelle and Marzaan provided exceptional support throughout my move‑in process. They were consistently responsive, professional, and made every step straightforward and stress‑free. Their commitment to clear communication and helpful guidance ensured a seamless transition into my new home. I would confidently recommend their service to anyone.
Min · 10 September 2026
★★★★★ 5/5
GoogleAndrew Healy was really sweet and helpful. Tried all his best to find a suitable place for me. Very kind and great person to talk to.
Jet · 16 February 2026
★★★★★ 5/5
TrustpilotRiccardo and Param, the best estate agents in town.
Riccardo and Param was such a pleasure to work with. They secured our dream house in the Brentford Project and we couldn’t recommend them enough. A really seamless and easy process thanks to their assistance.
Sophie · 22 November 2024
Agent replied · 24 December 2024
Hi Sophie,Riccardo and Param are thrilled to have helped you secure your dream house! We’re so glad they provided a seamless experience. Thank you for your recommendation and we wish you the best in your new home.
★★★★★ 5/5
GoogleApproached Johns & Co following a bad experience with another agency .
Johns & co were extremely helpful , they virtually found the most perfect flat and turned it around within 2 weeks . They have a real can do attitude and made the whole process as straightforward as possible . Thanks Mehdi for your professionalism ,Great communication and understanding the brief . We will recommend you to everyone . Also Savannah who was a superstar. Dr R is hugely appreciative of all your help . You definitely restored our faith .
Katy · 13 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
