Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from young lady Georgina Webb. She has been so supportive and friendly, so professional all the way.. A mention to Awais Malik also, a kind young gentleman, really helpful and go that extra mile. They made us feel very welcome to Frost as their clients. Thank you.
Anu · 25 October 2019
Agent replied · 23 October 2024
Hi Anu
Thank you for taking the time to write this lovely 5* review for Georgina and Awais from our Feltham team.
We're delighted to read that Georgina provided you with a supportive, friendly and professional property service, and that Awais was helpful, kind and made you feel really welcome.
We will pass your comments on to both parties and also to our senior management team.
With best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleCame to use frost years ago. It has been the easiest and best service we could ever ask for! Sebastian Rodriguez Is simply the best lettings manager around, beyond helpful and understanding. Any problems, they are sorted. Any issues arising, we are told told well in advance! Highly recommended!!!
Steve · 25 October 2019
Agent replied · 23 October 2024
Hi Steve
Many thanks for taking the time to write this glowing 5* review for Sebastian in our Feltham office.
We are absolutely delighted to read that you think he is the best lettings manager around, and that he goes above and beyond to be helpful and understanding.
We will pass your comments on to both Sebastian and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI have bought two properties through The Frost Partnership, one in 2008 and just completed on the second property. I am very impressed with the service I received through both purchases, they are very efficient and professional. I never had to chase them as they always kept me updated.
Valbona · 25 October 2019
Agent replied · 23 October 2024
Hi Valbona
Thank you so much for taking the time to post your 5* review for the Feltham team. We're delighted to hear that you have always received an efficient, prompt and professional property service throughout your purchases.
Best wishes to you from all at The Frost Partnership Estate Agency
★★★★★ 5/5
GoogleExcellent Service.
Worked together to get where we wanted, especially after our previous experience with another Agent.
Frost took over the reins and we were sorted in next to no time.
Highly Recommended
Mike · 24 October 2022
Agent replied · 23 October 2024
Hi Mike
Thank you so much for your 5 star review for our Feltham office. We are delighted to read that you received excellent service. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleIt’s has been an amazing experience working with team at Frost! They have been beyond professional during the whole process of selling my home, which they did in record time. I couldn’t recommend the team at the Feltham branch highly enough, and would advise anyone to use them!
Allison · 25 October 2019
Agent replied · 23 October 2024
Hi Allison,
Many thanks for taking the time to write this 5* review for The Frost Partnership Feltham team. We're delighted to read that they sold your home quickly and provided you with a professional and efficient property service.
Thank you for recommending them, we will pass your comments on to all involved and to our senior management team.
Best wishes to you from all at The Frost Partnership
★★★★★ 5/5
GoogleThe Frost Partnership Feltham has recently sold my property and assisted in buying my new property. Throughout the whole process they were very professional and approachable. They kept in constant contact making sure everything was running smoothly. Would highly recommend.
Leanne · 24 October 2021
Agent replied · 23 October 2024
Hi Leanne
Many thanks for taking the time to write this 5* review for our Feltham Sales team.
We are delighted to read that they were very professional and made sure everything ran smoothly with selling your property and buying another.
We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI was a first time property buyer, The Frost Partnership Feltham Branch explained me the entire process. They were very supportive and helpful while viewing the property. Received great high quality prompt service from the professional staff. Many thanks for all the help from Frost Feltham Branch.
Sangeeta · 25 October 2019
Agent replied · 23 October 2024
Hi Sangeeta,
Many thanks for taking the time to write this 5* review for the Feltham team. It's great to read that they were professional, supportive and helpful throughout your property purchase.
Wishing you all the best in your new home from all at The Frost Partnership
★★★★★ 5/5
GoogleRecently completed purchase of a property. Jamie ( Frost Feltham Office) and his team were very helpful throughout the purchase. Each of our query were promptly sent to the seller. No false assurance or overselling of the property. Pleasure to do business and I highly recommend.
Aayush · 25 October 2019
Agent replied · 23 October 2024
Hi Aayush,
Many thanks for taking the time to write this 5* review for Jamie and the Feltham team. We're delighted to hear that your queries were dealt with in a professional and personable manner, and that your property buying experience was a pleasurable one.
Bets wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleOur house was sold incredibly quickly. They took care of all viewings. For us the process was very easy. Any visits were at a time suitable for us. Would recommend.
Andrew · 24 October 2022
Agent replied · 23 October 2024
Hi Andrew
Thank you so much for your 5* review for our Feltham office. We are delighted to read that your house sold incredibly quickly and that the process was very easy for you. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookStephen and Anthony have been absolutely brilliant. Anthony has kept me informed every step of the way and always sorted any issues. If I have to sell a house again I would certainly use Frosts I can’t recommend them highly enough
Gillian · 18 February 2021
Agent replied · 22 April 2026
Hi Gillian,
Many thanks for taking the time to write this recommendation for Stephen and Anthony. We're delighted to read that they provided you with an outstanding property service.
We will pass your comments on to both.
Bets wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleIt was an absolute pleasure to work with Sebastian from Frost, renting out a property has never been so easy and straightforward. I am very happy with the apartman as well,it’s spotless. Everything works in it. I would definitely recommend this agency.
Gabriella · 24 October 2020
Agent replied · 23 October 2024
Hi Gabriella,
Many thanks for taking the time to write this 5* review for Sebastian from our Feltham office.
We're delighted to read that he ensured your property rental experience was simple and straightforward, and that you are very happy with your apartment.
We will pass you comments on to Sebastian and the Feltham team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleI had a horrible experience with Frost Partnership. I had rented a property using this agency. During tenancy term, I had problems with my land lord. People from frost spoke to me very roughly. Also, initially I had paid 350 pounds in cash as a property holding deposit. After 5 months of staying in the property, frost guys asked me for the receipt (hard copy), which they had given me 5 months back. They told me that, if I don't have the receipt, that money will be deducted from deposit. I asked them to send me a email, which he did not agree to do it. Finally my deposit was returned to me without deduction of this 350.
Mahantesh · 25 October 2017
★★★★★ 1/5
TrustpilotAVOID WHIST POOJA IS THERE!
Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first born into the apartment and put so much effort into decorating it for my baby.
Khan · 7 November 2022
★★★★★ 5/5
TrustpilotWonderful service from Channel Williams…
Wonderful service from Channel Williams
We received very nice & friendly service from Channel Williams. She is always hard working, helpful, professional and practical. One more time thank you very mush for your outstanding service.👏
Gediminas · 6 August 2024
★★★★★ 1/5
GoogleAwful service, booked a viewing and didn’t turn up, called to re arrange and couldn’t make contact, wouldn’t recommend!
Celia · 23 March 2025
★★★★★ 5/5
TrustpilotWORTHY A RIDE
It has been a very good ride since our partnership with The Frost. Very organised and qiuck response when contacted always. Keep up the good work esp Chanel Williams who is always in touch if needs be. Keep it up👏
Hasifah
Hasifah · 12 April 2024
★★★★★ 5/5
FacebookMegan |Murphy and Harry Edmonds are amazing. Great communication, lots of attention. They made a stressful time really managable.
Kathy · 18 August 2023
Agent replied · 22 September 2025
Thank you Kathy! 😀
★★★★★ 5/5
GoogleFrom start to end it was very helpful and a great experience . Especially Mr Jamie he is a gem and guide us a lot throughout the process.
Jatinder · 24 October 2022
Agent replied · 23 October 2024
Many thanks for leaving this 5* review for our Feltham team, very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookThe Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%.
Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date.
Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently.
Martin · 29 November 2017
★★★★★ 5/5
GoogleThe estate agent was on hand every step of the way, making what's usually a really stressful period of time only mildly so.
I'd absolutely reccomend using Frost Partnership to friends and family.PositiveResponsiveness, Quality, Professionalism
Stephen · 24 October 2021
Agent replied · 23 October 2024
Hi Stephen - Many thanks for leaving this 5* review for the Feltham team and for recommending The Frost Partnership. Much appreciated!!
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost has been very professional, helpful, responsive and speed on all the legal paperwork’s during my business with Frost patnership. Thank you all for your help making my purchase and all process so smooth.PositiveProfessionalism
Sabina · 24 October 2021
Agent replied · 23 October 2024
Hi Sabina,
Many thanks for taking the time to write this 5* review for our Feltham team .
We are delighted to read that we have been professional, helpful and responsive for you and that your purchase went smoothly.
We will pass your comments on to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
Facebookthe speed of response, the pleasant staff made dealing with Frost a great experience. Tracey fully understood my objectives and I could not be happier with the outcome.
Maoliosa · 4 August 2022
Agent replied · 22 April 2026
Hi Maoliosa,
Thank you so much for taking the time to write a recommendation.
We are delighted to read that a proactive and speedy property service from a friendly team gave you a great property experience.
We will pass your comments on to all concerned.
Best wishes from all at The Frost Partnership Estat Agents
★★★★★ 5/5
FacebookExcellent service from beginning to end. Always helpful and realistic with advice, and lots of support along the way.
Melinda · 10 June 2023
Agent replied · 22 April 2026
Hi Melinda,
Thank you for taking the time to write this lovely recommendation! We're delighted to read that you've received excellent customer service and support.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotThey will send people in to your…
They will send people in to your accommodation with no regard for “The tenants right to peaceful enjoyment of property” or whatever the ONLY thing they really have to oblige the tenant. Twice I returned home to discover the premises had been entered unlawfully by agents of theirs. ALL their employees are of the “go f yourself” disposition. Rude, impolite, arrogant and incompetent.
Mark · 22 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
