1/5
Do yourself a favour and avoid!! Absolutely shocking service from start to finish and zero accountability taken. I’ve been living in my apartment for 4 months and still haven’t received a welcome pack.
Trusted Agent profile · Hounslow
★★★★★
444 reviews across 2 platforms
225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 3.9 out of 5 across 444 reviews on two platforms, including 270 Google reviews rated 4.3.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
1/5
Do yourself a favour and avoid!! Absolutely shocking service from start to finish and zero accountability taken. I’ve been living in my apartment for 4 months and still haven’t received a welcome pack.
5/5
Great professionals
Great professionals. easy to work with.
5/5
I had a wonderful experience with…
I had a wonderful experience with Foxtons, they helped me to take my first private rented apartment when I needed them the most. I was short on some requirements however they helped me to pass the checks and get the apartment I desired.
5/5
On my process to look for a flat, I contacted Foxtons and Gaby was the agent who i was more in contact with. Sharing with her my conditions and situation she empathised totally, even if my requirements were not easy. Approachable, friendly and really professional. I would deeply recommend her, she makes you feel supported. Really greatfull for her assistance.
5/5
We were a little reluctant to sell with Foxtons as other estate agents offered lower rates, but after trying a few other agents first we wish we’d chosen to sell with them from the start. The service was a different level with Foxtons - their sales team were engaged, friendly, helpful and always available. Chris Howard provided an excellent service, paying attention to detail and always keeping us updated with any progress made. Joanna and Chan were also superb. We had tons of viewings in a difficult sales climate, they negotiated a fair offer and managed the process through to exchange of contracts with total professionalism. Top quality service and definitely worth the slightly higher fees.
5/5
An overall really great experience with Foxtons. Our agent Narean is very good at his job and was very helpful, friendly and professional from start to finish. He was always promptly available to speak with regarding any queries/concerns, which was great. I highly recommend Narean for your next move!
5/5
I put my apartment on the market several months ago and finally got an offer. We have now exchanged contracts. Asha Msabaa helped me all through this very stressful process. She is very positive, proactive and efficient. I would recommend her to anybody at anytime. Many thanks, Asha, for all your help.
5/5
It was a struggle to get our house sold but we always felt the staff at Foxtens were supportive in every way. In the early stages Chan, Harvey, Andy and Gary brought prospective buyers round for viewings and they were always friendly.They understood the stress both my daughter and I were under specially as I had had a couple of cataracts ops during the Summer and I was having blood pressure problems and my daughter is diabetic and has an underactive thyroid so at times her sugar levels were erratic. In the latter stages when we encountered problems with the seller here in Lincoln Tom Wright, the manager at the Chiswick branch, took control and liaised with the agent here in Lincoln on a regular basis and with our solicitor to ensure everyone was kept up to date Our emails and calls were always answered promptly. Tom seemed to do the chasing around all the houses to ensure we got to the point of exchange as soon as possible.
5/5
Lisa Stottelaar was without a doubt the nicest, most proactive and hardworking estate agent I've ever dealt with. From our very first meeting till closing the deal, she looked after us with considerable professionalism to find us a great place to rent/live in Chiswick area. Last but not: The speed with which Lisa got us the property was very impressive, while keeping us updated on progress of every step in the process. We would gladly work with her again. Thank you Lisa, Jonathan, Chris and the entire Foxton Chiswick team! Domini, Hana & Paulina
5/5
Very happy with the service I received, Dom was always available to take my calls and helped me through the process. I felt well guided, especially early on in the purchase journey when I had a lot of questions! Thank you!
5/5
Foxtons have save the day for me, having been toyed around by other agencies. The proof is they Foxtons did the business in selling my property in the first week of marketing. Fantastic service from start to end. I need to give Dominic Best a mention here, what a superb young man; thank you so much !
Hi LAI CHUNG, Thank you for your review and congratulations on selling your property! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
Want to rise a HUGE THANK YOU to Rumi Lepicheva, who supported us from the first steps of flat search till the end of the contract. Rumi helped us to find appropriate appartments, work out all steps to get the contract, supported during the contract period. Personal thank you very much Rumi for your professionalism and 24/7 support.
1/5
I had set up two viewings for properties on Arlington Road, St Margaret’s more than 48 hours ahead. Two hours before the appointment I received a call saying the tenants had not been notified in one property and in the other property the tenants were away and the agent didn’t have keys so could not show us around. Considering that we had more than a two hour drive and were already almost at our destination by the time I received the call I find this totally unacceptable. This agent clearly is not capable of managing tenants and viewings and if these were my properties I would seriously reconsider my choice of agent. Our house is also on the market and my agent has keys and shows people around when I’m not there, which is entirely normal.
1/5
Unprofessional Service
Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.
5/5
Thank you Foxtons & Rebecca
We use Foxtons for all our properties where they undertake a really good job for us.
5/5
Great rep to work with.
Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.
1/5
23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
5/5
We were looking to rent a property and Harriet was fantastic in keeping in touch, finding properties that suited us and just generally making the process less stressful and more enjoyable. Can't recommend her enough as an agent. Definitely has your best interests at heart and finding something that matches you as opposed to selling you a property just for the sake of it!PositiveResponsiveness, Quality, Professionalism
1/5
refused to show us around any property…
refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission
5/5
I worked with Narean, and he helped me with a difficult request in a tough rental market. He had an instinctive understanding of my needs, and found me a fitting place within the very first day. I have had a very good experience with Foxtons. Cheers
1/5
Serious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
1/5
62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
1/5
Landlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
5/5
As an expat starting a new position in the UK I was hoping to find an appartment on short notice. Narean went above and beyond to support me every step of the way. Many thanks to him and the team for the invaluable help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Hounslow office has 444 reviews across two platforms: 270 on Google, 174 on Trustpilot (across the whole business).
Foxtons Chiswick is rated 3.9 out of 5 across all 444 reviews, and 4.3 out of 5 on Google from 270 reviews.
Foxtons Chiswick, 225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW.