1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
Trusted Agent profile · Hounslow
Foxtons Chiswick reviews in Hounslow
★★★★★
485 reviews across 2 platforms
225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 4.0 out of 5 across 485 reviews on two platforms, including 270 Google reviews rated 4.3.
Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotrefused to show us around any property…
refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission
5/5
GoogleI worked with Narean, and he helped me with a difficult request in a tough rental market. He had an instinctive understanding of my needs, and found me a fitting place within the very first day. I have had a very good experience with Foxtons. Cheers
1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
5/5
GoogleAs an expat starting a new position in the UK I was hoping to find an appartment on short notice. Narean went above and beyond to support me every step of the way. Many thanks to him and the team for the invaluable help.
5/5
GoogleVery professional and helpful , had a terrible previous experience with another estate agent (Leo Newman) Foxtons were a whole World apart.
5/5
GoogleThe team at Foxton’s have been impeccable throughout the whole process of the sale of my flat. Catherine and Adam sold my flat quickly & to the perfect buyer. The sale process was seamless and they made it as stress free as it could be. I had fantastic customer service throughout. I would highly recommend working with them.
5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
5/5
GoogleBought my very first home with Dominic at Foxtons Chiswick and it was a great experience. We hit some bumps in the road and Dom was great throughout the entire process, very helpful and supportive. I would absolutely recommend him.
5/5
GoogleAngat is a personable agent who was attentive and interested during my housing journey. Even though we weren’t able to find a home through him, he took more time and attention than the other agency that represented the home we settled in. I highly recommend Angat for a smooth and personable experience.
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
1/5
GoogleIt's been more than a year now that Foxtons has not been able to solve our balcony door problem. We spent the winter season with an open balcony door. Their engineers come with temporary solutions and then the door gets broken again and again. We now asked to our council to come and investigate the problem because we are done with Foxtons' arrogant and insufficient attitude. They just care about you until they make you sign the contract. Poor and amateur service.
Agent replied · 25 October 2024
We are really sorry to hear you have had this issue. Having spoken to our property management department we are aware that somebody is coming to attend this for you soon. Somebody will be in touch with you to confirm this.
5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
4/5
TrustpilotPositive Experience with Sarah Kelsey
We had a mixed experience with Foxtons after we signed our rental agreement, as a few issues were not handled as we had agreed with the agency before our move-in date. This was frustrating.
5/5
GoogleMy first time dealing with Foxtons. Ashontè was a great help for me to find a new flat. She was very helpful and patient as I was very picky in finding just the right place that suited me. Highly recommend! Thanks
Agent replied · 25 October 2024
Thank you Warren G for your highly recommended review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleNarean made everything ten times easier than the last time we moved, we were dreading the idea of going the process again but it was honestly enjoyable when my contract is up i know where ill be going
5/5
GoogleThank you Narean for helping us with our search for a rental property again. Proactive, helpful, friendly and professional service.
5/5
GoogleWe rented a flat through Foxtons Chiswick. Our letting agent Rumi was superb. She immediately understood our needs and in a couple of days was able to find the perfect place for us. Rumi has been very patient and helpful throughout the process, always very friendly, proactive and professional. Thanks to her the whole experience was amazing!
1/5
GoogleFirstly nobody picked the call , then first time he cut the call on my face and then another lady picked up the call and she was ok but didn’t able to satisfy with her answers.
Agent replied · 25 October 2024
Hi Jarmanjeet Kaur, We apologize for your experience with Foxtons Chiswick Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
5/5
GoogleIncredible service, highly professional and efficient service ! Cannot recommend them more, they helped with sale of our flat and appreciate Adam O Leary s professionalism, kindness, personable approach and always kept us updated and stayed in contact, responsive and cannot recommend Foxtons Chisiwck to sell your house ...!
Agent replied · 25 October 2024
Thank you Tanya Kaju for your detailed review. Sophie, Get it done with London’s number 1!
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
1/5
TrustpilotI paid **£350 for a professional…
I paid **£350 for a professional end-of-tenancy cleaning service** arranged through Foxtons. **The service was not provided**, which is clearly stated in the **end-of-tenancy checkout report**.
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