5/5
Very professional and helpful , had a terrible previous experience with another estate agent (Leo Newman) Foxtons were a whole World apart.
Trusted Agent profile · Hounslow
★★★★★
444 reviews across 2 platforms
225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 3.9 out of 5 across 444 reviews on two platforms, including 270 Google reviews rated 4.3.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
Very professional and helpful , had a terrible previous experience with another estate agent (Leo Newman) Foxtons were a whole World apart.
5/5
The team at Foxton’s have been impeccable throughout the whole process of the sale of my flat. Catherine and Adam sold my flat quickly & to the perfect buyer. The sale process was seamless and they made it as stress free as it could be. I had fantastic customer service throughout. I would highly recommend working with them.
5/5
First Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
5/5
Bought my very first home with Dominic at Foxtons Chiswick and it was a great experience. We hit some bumps in the road and Dom was great throughout the entire process, very helpful and supportive. I would absolutely recommend him.
5/5
Angat is a personable agent who was attentive and interested during my housing journey. Even though we weren’t able to find a home through him, he took more time and attention than the other agency that represented the home we settled in. I highly recommend Angat for a smooth and personable experience.
1/5
Blatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
1/5
It's been more than a year now that Foxtons has not been able to solve our balcony door problem. We spent the winter season with an open balcony door. Their engineers come with temporary solutions and then the door gets broken again and again. We now asked to our council to come and investigate the problem because we are done with Foxtons' arrogant and insufficient attitude. They just care about you until they make you sign the contract. Poor and amateur service.
We are really sorry to hear you have had this issue. Having spoken to our property management department we are aware that somebody is coming to attend this for you soon. Somebody will be in touch with you to confirm this.
5/5
Every thing is well!
Tony chan from property management is very helpful.
4/5
Positive Experience with Sarah Kelsey
We had a mixed experience with Foxtons after we signed our rental agreement, as a few issues were not handled as we had agreed with the agency before our move-in date. This was frustrating.
5/5
My first time dealing with Foxtons. Ashontè was a great help for me to find a new flat. She was very helpful and patient as I was very picky in finding just the right place that suited me. Highly recommend! Thanks
Thank you Warren G for your highly recommended review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
Narean made everything ten times easier than the last time we moved, we were dreading the idea of going the process again but it was honestly enjoyable when my contract is up i know where ill be going
5/5
Thank you Narean for helping us with our search for a rental property again. Proactive, helpful, friendly and professional service.
5/5
We rented a flat through Foxtons Chiswick. Our letting agent Rumi was superb. She immediately understood our needs and in a couple of days was able to find the perfect place for us. Rumi has been very patient and helpful throughout the process, always very friendly, proactive and professional. Thanks to her the whole experience was amazing!
1/5
Firstly nobody picked the call , then first time he cut the call on my face and then another lady picked up the call and she was ok but didn’t able to satisfy with her answers.
Hi Jarmanjeet Kaur, We apologize for your experience with Foxtons Chiswick Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
5/5
Incredible service, highly professional and efficient service ! Cannot recommend them more, they helped with sale of our flat and appreciate Adam O Leary s professionalism, kindness, personable approach and always kept us updated and stayed in contact, responsive and cannot recommend Foxtons Chisiwck to sell your house ...!
Thank you Tanya Kaju for your detailed review. Sophie, Get it done with London’s number 1!
1/5
We moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
1/5
I paid **£350 for a professional…
I paid **£350 for a professional end-of-tenancy cleaning service** arranged through Foxtons. **The service was not provided**, which is clearly stated in the **end-of-tenancy checkout report**.
5/5
I had a great experience using Foxtons in Chiswick High Road and especially from the help I have received from Carlo Crismann whilst I was searching for a new apartment to rent. He was very professional, polite, knowledgeable and he would pay attention to what I was looking for. He would make recommendations and he would offer his expertise and advise but he would never add pressure on me or he would never try to lead me to fast decision. I would recommend this branch and Carlo
Thank you so much, Caterina. We're glad we could help.
1/5
Very disappointing experience
Very disappointing experience with Foxtons due to the handling of our tenancy application.
1/5
I am currently a tenant in a property that Foxtons is attempting to sell, and my experience has been extremely concerning. …
5/5
Everyone in the Chiswick branch was so lovely and welcoming. Our agent was Pedro Torres, he really cared about finding us a place, kept us updated with anything and made us feel at ease. We are so grateful for all his help!
Thank you Caitlin Hocking for your review. We are pleased to hear your property search went well. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
We were really lucky that Rumi Lepitcheva was the agent who helped us find our new apartment. She has been more than helpful and available every time we had a question or needed help or more information. I give Foxtons five stars for having an agent like Rumi.
1/5
If I could give them zero stars I…
If I could give them zero stars I would. STAY AWAY from foxtons at all costs. Total scammers.
5/5
Adam O’Leary And his team in Chiswick did a great job selling my house via their Asia Pacific program. We achieved a great price per square foot regardless of the market conditions and I’d use Foxtons again for this very reason.
Thank you Chris Webley for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Hounslow office has 444 reviews across two platforms: 270 on Google, 174 on Trustpilot (across the whole business).
Foxtons Chiswick is rated 3.9 out of 5 across all 444 reviews, and 4.3 out of 5 on Google from 270 reviews.
Foxtons Chiswick, 225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW.