Trusted Agent profile · Hounslow
★★★★★
444 reviews across 2 platforms
225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 3.9 out of 5 across 444 reviews on two platforms, including 270 Google reviews rated 4.3.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
1/5
TrustpilotFoxtons found tenants for my property who filmed porn and offer "happy ending" massage services.
I trusted Foxtons to manage my property professionally. They found the tenants, collected commission (2 months rent per year) and management fees, and were contractually obligated to inspect and monitor my home. They failed on every count.
1/5
TrustpilotI am a landlord and have received very…
I am a landlord and have received very poor service from Foxtons. No communication. Have to follow up emails several times. Frequent change of staff. High fees and provides no service at all. Regret changing over to foxtons to manage property. Stay away!
1/5
GoogleEarlier today, I spoke with a member of your team regarding availability. I explained that I would need to briefly confirm details with my husband before proceeding, and I was assured this would be absolutely fine. However, when I called …
5/5
GoogleI had an amazing experience with gabby !!!! she was very attentive to my needs and understood what i wanted and gave me great knowledge of the market. Gabby made us feel like a friend rather than an applicant. extremely professional, overall it was a great experience with foxtons and i would recommend gabby if your flat hunting!
5/5
GoogleProfessional and understanding. We worked with Joseph who went above and beyond to find a property for myself and my partner. It was in our perfect price range and met our every need. Getting a new rental property can always be daunting, but in this case, the whole process was smooth and enjoyable. Will always highly recommend Foxtons
5/5
TrustpilotTONY CHAN : Excellent professional
TONY CHAN is very helpful to me in looking after my flat . He has been most useful in communicating with the tenant on all matters .
1/5
TrustpilotFoxtone letting agency unprofessional…
Foxtone letting agency unprofessional team and agents. I have give the deposit for one house after 2 weeks I sign the contract and I recive call from agent with one responding: Sorry you are failed in bank statements. This situation si very stressfully for me and my family. I have tell to my lawyer to go back for this chase because his make me sick.
5/5
GoogleI dealt as a buyer with Zoe Ward of Foxtons Chiswick who was great throughout from viewing through offer stages to acceptance. Unfortunately my buying partner withdrew at the final hour but Zoe was very understanding and gracious about it.
5/5
GoogleGreat service from Foxtons, Adam was very helpful and always available to answer any queries. Would definitely recommend.
Thank you Rami Zebian for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAbsolutely Great!
This is an updated review as my last review was 10yrs old.
1/5
TrustpilotFive years a tenant, then a masterclass in incompetence at the end
I rented a property managed by Foxtons for five years and one month. We paid rent on time every month and never had a complaint raised against us. Then we tried to leave.
5/5
GoogleI had a fantastic experience with Narean. His deep market knowledge, responsiveness, and tailored recommendations made my property search effortless. He took the time to understand my specific needs and preferences, and consistently presented me with properties that were a perfect fit. I highly recommend Narean in Foxtons if you are looking for your new accommodation.
1/5
TrustpilotFoxtons’s account’s department have bad…
Foxtons’s account’s department have bad ethical practices.The charged me as a landlord 3 years commission & after six months again charged me 2 years commission for the same property.when I complained they credited part of the commission but after a week they recharged me some more commission.As the tenant rent is deposited directly into Foxtons’s account I cannot do much about it and am finally taking them to court for fraudulent activity.
5/5
GoogleIt’s the first time I’m giving an agency a 5 star because Dominic was helpful, knowledgeable and most importantly honest and passionate about his vendors and buyers. He took the time and energy to really help us through the process of buying. Thank you. 🙏🙏 …
5/5
GoogleRecently sold our flat with Foxtons Chiswick, it wasn’t a straight forward process through no fault of foxtons. They were absolutely amazing to deal with, we personally dealt with Dominic who was great. Always there for any questions and constantly updated us throughout the process, we are so great full for his help.
5/5
GoogleEven though I ended up choosing another area to live in due to my job, Narean showed me 3 amazing properties based on my interests. He was one of the only agents to show me properties for various budgets and minutely explained to me the details of each one. If you are looking for a place in Chiswick, consider calling Narean.
Thank you Guillermo Tamayo Romero for your review! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleNarean was massively helpful in our property search. Him and the Foxtons team are very responsive and proactive in helping find somewhere in the area to rent. Narean took the time to fully understand our needs and recommended properties that were suited to us. Thanks!
1/5
TrustpilotThe worst and the most disgusting…
The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.
1/5
GoogleIf I could give this company zero stars, I would. Despite signing the lease one month in advance, once they had our deposit, there was absolutely zero communication leading up to move in day and we were handed keys to a filthy flat, the move in inspection conducted by a third party was 114 pages long. Immediately, Foxtons was contacted about the lack of cleanliness and cleaners were sent a few hours later who completed a surface level job. An inspection of the appliances was not carried out before move in as several are it functioning including the washing machine. Five days later and we are still not sleeping in our flat. Be sure to have a hotel on standby if you rent with Foxtons.
Hi Lauren, I'm sorry we missed your review. Please could you email us on social@foxtons.co.uk so we can have a look into this with the relevant department? Many thanks, Sophie
5/5
TrustpilotI would recomend Foxton
I would recomend Foxton - very helpfull.
1/5
TrustpilotI would strongly caution anyone against…
I would strongly caution anyone against using Foxtons when purchasing a property. Our experience was deeply disappointing and handled with a complete lack of professionalism, integrity and basic transparency.
5/5
GoogleShout out to Gabby!! She went above and beyond to help us find a new place to rent and so grateful. Gabby was really friendly, proactive, knowledgeable and very quick to respond when contacted. Much better experience with estate agents than I've had in the past. Would highly recommend. Thank you!
5/5
GoogleHad an excellent experience with Foxtons. Annabel was professional and made the entire process smooth and hassle free. They handled any concerns promptly and were always approachable.
5/5
GoogleJoseph has been our go to estate agent for the last 4 years. He always goes above and beyond to listen to our needs to find us the perfect place! We also recently had a situation in which we needed urgent assistance, and Joseph couldn't be more accommodating. He responded quickly, took action immediately and resolved the problem instantly. Highly recommend his services!PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Hounslow office has 444 reviews across two platforms: 270 on Google, 174 on Trustpilot (across the whole business).
Foxtons Chiswick is rated 3.9 out of 5 across all 444 reviews, and 4.3 out of 5 on Google from 270 reviews.
Foxtons Chiswick, 225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW.
