Trusted Agent profile · Hounslow
★★★★★
444 reviews across 2 platforms
225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 3.9 out of 5 across 444 reviews on two platforms, including 270 Google reviews rated 4.3.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
2/5
Trustpilotused to be good but ever since the…
used to be good but ever since the intro of the renters rights acts, property management service has dropped off a cliff. This bad for landlords because they get poor management, bad for tenants because they get poor representation, and bad for the industry because estate / letting agents are no longer accountable.
5/5
GoogleI had the pleasure of working with Rumi during my recent apartment search and I cannot recommend her enough! She was always prompt in her communication and took the time to really understand my needs and preferences. Rumi was incredibly knowledgeable about the local rental market and provided me with valuable insights that helped me make an informed decision. Her friendly and professional demeanor made the entire process stress-free and enjoyable. Thank you, Rumi, for your outstanding service!
5/5
GoogleI recently rented a property through Gabriella and had an excellent experience. She was very helpful and responsive throughout the entire process. She was able to quickly match me with the perfect rental that met all of my needs, and made the application and move-in process smooth and stress-free. I also appreciated their ongoing support during my tenancy. I highly recommend Gabriella to anyone looking for a rental property, she is professional and truly care about their clients.
1/5
TrustpilotDo not rent through Foxtons
If you are a renter, please do not use Foxtons. They are a scammy horrible company that only serves the interests of the landlord. They rented us an overpriced disgusting dump by using old out-of-date photos in the rental ad, and locked us into an abusively restrictive contract that made it impossible to leave the horrible dump that ruined my mental health. Do yourself a favour and stay away from these money hungry scammers.
5/5
GoogleElise at Foxtons Chiswick is absolutely fab at her job. Throughout the process, Elise has kept me informed about potential properties and promptly addressed any inquiries, demonstrating her commitment to delivering outstanding service. I greatly appreciate Elise’s efforts.
Thank you Nigat Parveen for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
1/5
TrustpilotExtremely poor experience with Foxtons
Extremely poor experience with Foxtons. We were left without proper cooking facilities for 25 days, which had a major impact on our daily life and forced us to spend extra money on food. A functioning cooker is a basic part of any home, yet this was not handled with the urgency it deserved.
5/5
GoogleElise Garlic was a pleasure to work with. Knowledgeable about the market and very professional in her approach. Hard working and put in a lot of effort to help us find what we were looking for.
Thank you wayne halfon for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
4/5
TrustpilotLovely service
I've been fortunate that since Ariana has taken over as the lettings manager things have been as smooth as silk. Businesses are made by the people who work there and since she joined things have been terrific. Responsive and proactive, and making a real difference.
1/5
TrustpilotMy experience with Foxtons
My experience with Foxtons during the termination of my tenancy was extremely disappointing.
Hi, We’re sorry to hear your experience has not been positive. If you would like us to look into this, please contact us at Social@foxtons.co.uk with more details. Alex
5/5
TrustpilotWe have been served by Kiran
We have been served by Kiran. The way Kiran described the property it was amazing. She was amazing. She is super professional and approachable. Foxtons should hire more people like Kiran
5/5
GoogleAdam O'Leary, the sales team lead, is great to work with, and would highly recommend. Great advice, support, and comm throughout the sale process.
Thank you for sharing your positive experience. We're really glad to hear our team supported you well throughout the sale process and made things clear and straightforward. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleWe sold our apartment through Foxtons with Thomas Watkins as our agent. Even though he’s fairly new, Thomas handled the sale with confidence and professionalism. He listened to our concerns, answered all our questions, and kept the communication clear between both sides. Thanks to his efforts, we managed to complete the sale within just 3 months, which was a great outcome for us. Foxtons as an agency were very much to the point, direct, and focused on making the sale happen, which we appreciate. Wishing Thomas all the best in his future career.
5/5
GoogleI wanted to thank Rumi at Foxtons Chiswick for her perseverance in helping us find the perfect place. Her knowledge and advice about the current housing market was extremely useful and I’d hands down recommend Rumi to anyone searching for a new place.
Thank you KC123, We are pleased to hear you had a good experience while buying your property. Foxtons team, Get it done with London’s number 1!
5/5
GoogleGreat Service. Narean from Chiswick Branch was very helpful in the entire process. He guided me through from start to finish and addressed all my concerns. Would recommend them highly. Very friendly team.
Thank you Poonam Mahadik for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleJust want to give a shout out about Zoe Ward at the Foxton's Chiswick office. During my property search Zoe was consistently friendly, genuine, knowledgeable, helpful and professional and went out of her way to help me find my ideal property. If you're looking for somewhere in Chiswick or surrounding area, get in touch with her. Thanks Zoe.
5/5
GoogleThomas and his team gave me first class advice when I really needed it, I feel I have found an agent that really cares about my property and tenants long term - thank you!
Hi Aphiwat Luangsomboon, To you for choosing Foxtons Chiswick Estate Agents for your property search. Sophie, Get it done with London's number 1!
5/5
GoogleElise Garlick at Foxtons Chiswick was BEYOND helpful at helping us find and move into our new flat. We are in the United States so it was super stressful trying to organise this from overseas and she made it so easy and stress free!! She was a pleasure to deal with and I can't recommend Foxtons Chiswick more! Best agents out there!!! Elise you are amazing!!
5/5
GoogleJoseph is an absolute legend! He provided us with many options for rental properties, he was always positive and happy to assist us, and really put us at ease with navigating the tricky london rental market. Couldn’t recommend him & foxtons enough as they truly are dedicated in helping you find your home. A home that will suit your needs and budget not to mention! Couldn’t ask for anything better honestly! Outstanding experience.
5/5
GoogleMany thanks to Pedro, for being patient with us, he did the impossible, he found what we like. We really enjoyed being with Pedro in our property search. I would like to give 10 stars, but I can only give a maximum of 5. Thank you very much for your service🤪 …
5/5
GoogleDomenic is a fantastic estate agent who listened to both our needs and helped us discover what we were looking for. I highly recommend working with him in your journey to purchase a home.
Thank you Gabriel Vargas for your review. We are pleased to hear your property search went well. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
1/5
TrustpilotAbsolutely unacceptable and a complete…
Absolutely unacceptable and a complete waste of my time.
Hi, Thank you for your feedback. We are sorry to hear that your recent experience did not meet expectations. We would like the opportunity to review this further. Please contact Social@foxtons.co.uk with the relevant details so we can investigate internally. Kind regards, Alex
5/5
GoogleFast and professional response every time. Zoe Ward from Chiswick Office was patient and explained me the process in detail. Will recommend.
Thank you Vish S for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleZoë Ward was a pleasure to liaise with, she aligned my strong, ready to go buyer position beautifully with a keen to sell vendor and sped the sale through, keeping everyone informed on status and nudging wherever necessary without overdoing it. My amazing solicitor had only excellent things to say about Zoë and I would agree.
1/5
TrustpilotWARNING: Extreme harassment and zero internal coordination
I contacted ONE agent for a specific property viewing, and it has turned into a total nightmare. I am being hounded by at least FOUR different colleagues from this branch. The frequency is beyond unprofessional, I just received 2 calls in the span of 5 minutes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Hounslow office has 444 reviews across two platforms: 270 on Google, 174 on Trustpilot (across the whole business).
Foxtons Chiswick is rated 3.9 out of 5 across all 444 reviews, and 4.3 out of 5 on Google from 270 reviews.
Foxtons Chiswick, 225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW.
