Trusted Agent profile · Hounslow
★★★★★
485 reviews across 2 platforms
225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 4.0 out of 5 across 485 reviews on two platforms, including 270 Google reviews rated 4.3.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
1/5
GoogleIn August Foxton's have been advertising studio flats. I've emailed but never got a response back for a week, so I emailed again and didn't get a response back again. So I went to the store and receptionist couldn't find the flat in the system, although it was still advertised and I presented it to her. She then called someone and that someone within 10 seconds before even hearing the full details of the flat just said the flat has been let... ridiculous.
1/5
GoogleDisorganised right from the beginning of our tenancy right through to the end. When we moved in, we had to call Foxton's for a lot of the previous tenant's belongings and bags of rubbish to be taken away, and a few of the things in the flat were not working as expected/broken, so it appears a thorough check had not been carried out prior to us moving in. Another issue to flag is that they will try to keep your tenancy deposit after moving out without comparing the check-out report to the inventory and deduct money for 'damages' that already existed at the start of the tenancy. It is their job to compare both documents to make decisions about the tenancy deposit fairly, but alas, they didn't do their job on this occasion (our property manager was Tamara). Be mindful that they'll try to do this and raise a dispute if it happens.
1/5
GoogleI was cheated by foxton and no body helped me, I rented an apartment in Chiswick and I was in hurry to get the contract to register my only son to the Belmont school , after I paid the 6 months rent in advance they did not answer my phone any more and they never came to clean the apartment and do the painting. We forced to live in a very bad condition as we had no choice but to stay . After they got the money they clearly told me landlord not agree to fix the issues and you have to fix every thing your self . It was a big hole at the corner of the toilet full of dorms and my son always afraid to go washroom in this apartment . I hope this review help other people not to risk their life with this real state . I will never forgive them
5/5
GoogleBuying a house was not an easy process but finally we made it. All thanks to Adam who was extremely helpful at all stages - patient, understanding and super friendly. Highly recommended
5/5
GoogleI feel extremely lucky to meet with Narean, as my ongoing flat search for weeks was turning into the most stressful experience. He is professional, knowledgeable and communicative - more than any agents you can work with in the area. He generously took time listening what my needs and limitations are, drove me around to show several options and at the end gave me a tremendous help for getting the perfect place despite of slim chances. Thanks again Narean for sharing your valuable insights about the overall rental market and the process of renting along the way. No doubt, I highly recommend!
5/5
GoogleNarean from the Chiswick Foxtons branch has been so helpful in trying to secure us a home for our relocation. He’s gone above and beyond to source us a home over the past few months, and we’re so grateful!
Hi Dania Riad, Thank you for your review! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleBruno was everything you would hope from a great agent! Professional, honest and friendly! There was no pressure from him either which I really appreciated. Same goes for Joseph ( I was between minds to rent or buy). Best estate agents in Chiswick!
5/5
GoogleThe best service from Pedro you can expect. He is a very patient man, he helped us very well. He found us a great place, I can't wait to move to it. If it was possible to give 100 stars, I would. Maximum understanding of customers and very good attitude towards them. Thank you very much 😀 …
1/5
GoogleMade an offer, the landlord accepted, paid the deposit, signed the contract, made all arrangements for moving (like hiring a storage place, sorting out accommodation for the weeks prior to my moving) and I was told by the agent the place was already mine. But just now I was told the landlord had accepted a different offer and I'm left with no house. Outrageous... Not professional at all. Do never go with them...
Hi Albert, we're sorry to hear this, this is not the experience we'd expect you to have when working with us. We will be following up with the Chiswick team to look into resolving this situation for you.
5/5
TrustpilotFriendly and competent
Excellent communication and support through the whole process including additional information requests and properties visits, with Anaïs and Jack. Friendly and competent.
5/5
GoogleBrilliant service from Asha and Adam. I’ve just sold at asking price which I’m thrilled about. Always available on the phone. 5/5. A+ for service. Thank you.
Thank you Andrew Benjamin for your review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleLoved my experience with Gabriella! Gabby made the otherwise stressful search for a flat positive and easy, and recommended flats that completely matched what I was looking for.
5/5
GoogleWe have just sold our house in Chiswick using Foxtons. Fantastic communication, attention and service from offer through to exchange. I would have absolutely no hesitation in recommending Foxtons. Shaun Bailey, Adam O'Leary & Bruno Elworthy went above & beyond!!
1/5
Trustpilotworse agents i have dealt with
worse agents i have dealt with, im not one to write reviews but i would not recommend Foxtons at all.
1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
5/5
GoogleNarean offered the best service. I have worked with many agents over the years and I can honestly say he was by far the best agent I have ever come across. 10/10, he exceeded all my expectations and went above and beyond through the journey. Foxtons should be extremely proud of him he is the perfect candidate and an asset to the team. And I look forward to working with him in the future.
1/5
TrustpilotUseless
From my experience, borderline incompetent.
5/5
GoogleChan would be a credit to any estate agency but more importantly Chan is a decent, balanced, well-informed, well-read and well- rounded person. Ideally, I would have purchased my dream flat from Chan. Even when that didn't happen, Chan remained available, proactive keeping in touch and interested in my purchase. Would highly recommend Chan to you.
1/5
TrustpilotSt John’s Wood Foxtons estate agent.
5/5
GoogleShari from Foxtons Chiswick was very helpful and answered all my queries patiently until the contract was finalised. She made all the stressful rental process much easier for me. Thank you for your service.
5/5
GoogleWorking with Foxtons Chiswick, and in particular with Joseph Smith, has been a refreshing experience. Navigating the difficult journey to find a new home, in the sea of sameness of Let Agents; it was a breath of fresh air to meet with someone that really CARE about it. Joseph and Foxtons have gone above and beyond to find the right place for our family in record time and for that we are gratefull to them. I wouldnt doubt one second in recommending both Foxtons and Joseph
5/5
GoogleShari from Foxtons Chiswick was very helpful and answered all my queries patiently until the contract was finalised. She made all the stressful rental process much easier for me. Thank you for your service.
1/5
TrustpilotUnprofessional office
Unprofessional office, dont bother.
1/5
TrustpilotGet everything in writing
Get everything in writing, they will lie through their teeth for the sale
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Hounslow office has 485 reviews across two platforms: 270 on Google, 215 on Trustpilot (across the whole business).
Foxtons Chiswick is rated 4.0 out of 5 across all 485 reviews, and 4.3 out of 5 on Google from 270 reviews.
Foxtons Chiswick, 225a Chiswick High Road, Chiswick, London, W4 2DW, Hounslow, W4 2DW.
