Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI purchased a three bedroom flat Oct 2021 from Bruno Elworthy, the Sales Negotiator in Foxtons' Chiswick Office. We signed the agreement in April but completed in Oct. This is a hard case because of the shared ownership legal work and cladding issues for mortgage. However, Bruno and his colleagues are extremely helpful to help us to go through it step by step, by effectively coordinate with the landload, the selller and two side solicitors for paperworks, also promptly communicate and feedback to us. I am deeply impressed by his and Foxton's working efficiency, reliability and professionality. Thus, give my five stars strongest support without any reservation for future buyers!
Jun · 26 October 2022
★★★★★ 5/5
GoogleI had a perfect property agent (Zaid) who processed everything that needed to be done, even I know that renting a flat with double references as I am a student is a headache in itself and he managed to give it his full efforts and they paid off!! I am really happy with the way Foxtons are still dealing with my tenancy, always on the end of the other line when I need them. Make sure you ignore the reviews who said the staff are so rude. They’re really not…
Burhan · 26 October 2022
★★★★★ 5/5
GoogleMartyna Olejniczak from Foxtons Chiswick is a fantastic estate agent. She helped me while I was looking for a place to rent in the area and a degree of her commitment to the work is tremendous and incomparable. I would recommend her very highly as your estate agent. :)
Bando · 27 October 2016
★★★★★ 5/5
GoogleHad a really great and easy experience with Pedro. Although I didn't end up renting any of the flats he showed (very nearly did), his guidance and friendliness was incredibly helpful. When I do eventually move to Chiswick, he will definitely be the first person I reach out to!
Kyle · 26 August 2024
★★★★★ 1/5
TrustpilotCuba from Foxton's terrible customer…
Cuba from Foxton's terrible customer service.
Jack · 12 January 2026
★★★★★ 5/5
GoogleI had an excellent experience working with Pedro Torres to find my new apartment. He made the entire process as seamless and stress free as possible. So much easier finding an apartment through Foxtons than by myself like I did before.
Nathanael · 17 December 2024
★★★★★ 5/5
GooglePedro and the Foxtons team were all so lovely and helpful while myself and my partner were flat-searching. Pedro showed us a lot of beautiful flats and always made time for us when he was already busy. He is very knowledgeable and such a brilliant character. Highly recommend!!
Megan · 26 August 2024
★★★★★ 5/5
GoogleRumi was our agent, she is very kind and helped us find our home. We would recommend Rumi to anyone looking for a new home.
Krume · 10 January 2023
★★★★★ 5/5
GoogleLisa was great. even though we didn't find what we were looking for through The Foxtons, she was extremely helpful and contacted me almost everyday to see how the search was going and was very understanding and always cheerful! Great customer service skills!! Well done Lisa!
Kamila · 11 January 2017
★★★★★ 5/5
GoogleMichael Jenberu went the extra mile with us to find a flat that would suit our needs He was very efficient and kept us in the loop on progress and i would highly recommend him to anyone looking to purchase a flat or house
Myles Elliott
Myles · 27 October 2016
★★★★★ 5/5
TrustpilotExcellent customer care
Fabri · 21 January 2026
★★★★★ 5/5
GoogleI moved back from abroad and interacted with multiple estate agents in the Chiswick area. Foxtons were the only one that I've had a really positive experience with, Rumi from their Chiswick office truly cared about finding me the right flat and she was communicative, proactive and persevering. I've recently realised that the inventory had to be updated at my new flat and this was also actioned within a couple of hours.
F · 26 October 2022
★★★★★ 5/5
GoogleRenting our first home together has been a very special experience, made perfectly by Annabel being so helpful, honest and pleasant throughout the whole process.
She gave us that personal experience and really showed she cared about us making the right decision.
Michael · 18 October 2024
★★★★★ 5/5
GoogleI wanted to move quickly to buy a property and Fares Edres helped me out straight away! We had an issue with my first choice but he quickly helped me find my dream apartment! Would personally recommend Fares to everyone and anyone. Thank you!!!!
Scott · 27 October 2016
★★★★★ 1/5
GoogleHad a bad experience with Foxtons. Their staff confirmed my viewing appointment, but when I was waiting in the office, I was told the lady booked me in was on holiday! It’s just wasting my time! They are so unprofessional!
Sally · 26 October 2022
Agent replied · 25 October 2024
Hi Sally, we're sorry to hear this. Please could you email us on social@foxtons.co.uk, with your details so we can look into this? Thank you.
★★★★★ 5/5
GoogleAfter a while of searching for a house to rent, Annabel from Foxtons in Chiswick managed to find a place in a reasonable time frame. They were very responsive to our queries and catered for our requirements even when they changed.
Jean · 19 October 2024
★★★★★ 5/5
GoogleMartyna was very helpful and nice. She spent her time generously in order to find a suitable flat for us. She was very professional and took into account all our requirements.
We advice going to Chiswick Office to rent a property.
JUAN · 27 October 2016
★★★★★ 1/5
TrustpilotThe Most Incompetent HR
Faghiura · 24 November 2025
★★★★★ 5/5
GoogleExcellent support and follow up! Rumi was amazing, understood our precise needs and helped us accodingly. Thank you 🙏 …
Kamal · 26 October 2022
★★★★★ 5/5
GoogleCan't thank Harriet enough, showed us several properties always with a positive attitude, very dedicated and patient. Thank you.
Eduardo · 26 October 2022
★★★★★ 1/5
GoogleTheir agents are such a liar, they are nice until you sign the contract and once that is done, they would stop answering your calls. My agent was Zaid and I would never recommend him. I was handed over a house with so many damages, and it wasn’t deep cleaned.. even though Zaid promised me to fix everything before we move into the house. Worst agency ever…
Jyoti · 26 October 2022
★★★★★ 5/5
GoogleNarean from foxtons was everything you want in a real estate agent : understanding responsive and dynamic. He quickly analysed my needs and provided me with the appropriate propositions for my budget and requirements. Foxtons platform also greatly facilitated the administrative process linked to renting a place. Overall can’t complain and recommend !
Youssef · 26 October 2023
★★★★★ 5/5
GoogleGeat experience in general with Foxtons. A big shout out to our agent Ryan! He always had an incredible attitude, showing us properties according to our budget and taste! Me and my wife highly recommend him, very professional and he always gave us a sens of trust. Thank you !
Fernando · 26 October 2023
★★★★★ 5/5
GoogleVery good service, helped to find a good apartment quickly. Our assistant was Pedro, a responsible, polite, cheerful man. Thank you so much for your work! Pedro, we did it!
Ростик · 25 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.