Dimension Properties Hounslow reviews

★★★★★ 5/5

Trustpilot

I'm so glad I Found Zoopla.It always…

I'm so glad I found Zoopla.It always comes up with the goods for u to look at,? I'm Very close to finding the property for me thanks to Zoopla I'm well happy with them

Ray · 13 April 2022

★★★★★ 1/5

Trustpilot

Why bother, info always incorrect??? WHY???

I have moved too many too times and this so-called "expert" for the current house price has always had incorrect information - although I did manage to speak to a person in 2018 and get the information correct "that lasted 4 months!! Your advertising makes me and my friends giggle - you are so inflexible - your info is out of date on too many houses yet you STAND by your ADVERT it's laughable - your interest in getting the correct information about a house is so lax - you don't reply to emails in a way to solve the problems - it just wait wait wait, HOW many years do we have to wait to get the correct information you keep saying it's down to the land registry, surveying, and last sale - JESUS....you are doing a BORIS J...full of BULL....I don't trust your site any longer...it has become pointless..I'm sure I will get another reply below saying so sorry but.....we are updating etc it has been going on too long.....TRUST is built on the correct information and you simply DO NOT CARE....See BELOW for another "excuse" for the REAL values of YOUR house, why are we held to account by these large sites that DO NOT take into account the REAL person who lives in the dwellings. Go to a REAL person rather than an algorithm !!! you will be supprised...

James · 12 July 2022

★★★★★ 1/5

Trustpilot

They said they removed dss…

They said theyremoved discrimination to do with dss we called many estate agents for a 4 to 5 bedroom house. The estate agents say they dont take on dss this is breaking the equality law. The property we are living in now is a 4 bedroom it has damp, one of the bedrooms have no heating and only one bathroom. I have family members with disability the council is not even helping us. I thought we would at least find something in zoopla because it said it "removed" dss discrimination they lied that they did not good enough zoopla.

Sahadi · 5 July 2022

★★★★★ 1/5

Trustpilot

Zoopla as contacted Petty's n entwistle…

Zoopla as contacted Petty's n entwistle green estate agents in Colne about my property, I've never contacted zoopla about this or about my property , or even giving them permission to do so, I got a phone call from Petty's an entwistle green this morning about a valuation that came from Zoopla, I have no intentions in selling my home, so why would I contact them to say otherwise,, could you please look into this and let me know, I don't understand where you got my details from? As I didn't give them to you , I've spoken to petty n entwistle green and they told me it was sent from you , my name my address my email .they had no idear that I hadn't authorised this ,and apologized

Leslie · 21 June 2022

★★★★★ 5/5

Trustpilot

Zoopla is my first choice

Zoopla is my first choice of site to look at and register on, as they seem to get the properties a full day before the other sites, and send me through the links in 'live' time as they become available.

Karen · 12 February 2021

★★★★★ 1/5

Trustpilot

Very unsatisfactory response and provision of wrong information to potential buyers

Very unsatisfactory response from Zoopla6 Jun 2022, 14:08 BSTHi Mr V S Sunkur, Thanks for your reply. House price information is information about a property (object) and not about an individual person, and so is not considered as 'personal information' and therefore not governed by the GDPR. Our mission is to provide data on all residential homes in the UK - over 29 million currently in House prices. For this reason, we do not delete any property listings/property addresses within this section of our site, as doing so would negatively impact the service we offer to our site visitors. I'm sorry you've not had the best experience using our site. Unfortunately, we cannot manually change or remove the property attributes displaying on our website. We recognise showing inaccurate data is far from ideal but we're doing everything we can to find the best automated solution possible. We hope this will mean that in future, we'll know of any errors before you even get the chance to tell us about them.I'm sorry that I cannot resolve this matter to your satisfaction and appreciate your patience in the meantime. Kind Regards,Consumer Support ExecutiveSO UNHELPFUL - HAVING PREVIOUSLY CONTACTED MY LOCAL COUNSELOR, I AM NOW WAITING TO HEAR FROM MY LOCAL MP AND PROPERTY MANAGEMENT OMBUDSMAN.BREACH OF MY CONSUMER RIGHT AND PROVIDING THE GENERAL POTENTIAL BUYERS WITH WRONGLY CODED DETAILS ABOUT MY PROPERTY

VS · 9 June 2022

★★★★★ 1/5

Trustpilot

There no good I went for a house I…

There no good I went for a house I filled out a form then a few days after they said we have nothing for you cherry picking again don't even get a chance to view the house also they told me to go to the council or mark Webster what a joke shouldn't have any stars 0

Yvonne · 7 April 2024

★★★★★ 4/5

Trustpilot

Hi Zoopla is doing just fine. Thank you.

Hi. I want to return to Uk after a post retirement adventure in France. But I am having problems with personal transport and the availability of rental property in the UK. Otherwise Zoopla is doing just fine. Thank you.

Barrie · 10 April 2021

★★★★★ 1/5

Trustpilot

So bad it's not even funny

So bad it's not even funnyOkay at telling you what properties sold for. No good at at actual valuations. Way of so many times, this can actually cause problems when some people overvalue their property and of course more often than not totally undervalue compared to multiple estate agents.

Jet · 26 August 2024

★★★★★ 1/5

Trustpilot

Utterly pointless site

Utterly pointless site. Tried contacting zoopla and shared evidence of my property and shared evidence of my sale and listing. Zoopla have got my bedrooms and amount of rooms all wrong and dispite providing overwhelming amount of proof apparently there’s nothing they can do and it’s down the the local HM. A silly site providing people with inaccurate details. Better off with out it.

Peter · 3 November 2023

★★★★★ 1/5

Trustpilot

GDPR screens a nightmare

I would like to switch off the vendor specific "Legitimate Interest" items. Rather than providing a 'reject all' button it looks like I have to go through each highlighted vendor on the GDPR vendor list click it open and then uncheck the legitimate interest button. Given there are a large number of vendors and the tedium of clicking through to each one I've decided not to use the website any more.

Harry · 14 April 2023

★★★★★ 1/5

Trustpilot

Disappointed and lied to

I emailed an agent to view a rented maisonette in Lions Close SE9 4HG

Laura · 28 October 2025

★★★★★ 1/5

Trustpilot

Very unsatisfactory response from…

Very unsatisfactory response from Zoopla - listing my house incorrectly showing 2 bedrooms when the house is a 3 bedroom. Their generic copied response to all complaints is the same and unacceptable. They havent any facility to change the incorrect information? Total rubbish. Information cannot be trusted and can affect selling of your house. I thought this company was large and trustworthy - how wrong was I. Dont trust information on this site.I. Answer to yr follow-upSo you can’t amend ?You’ve just amended my address and dropped it yet another £100,000So how does that work you can’t amend

Jennifer · 26 April 2022

★★★★★ 5/5

Trustpilot

Zoopla is an excellent website

Zoopla is an excellent website. I especially enjoyed getting up to date alerts about properties in the area of my choice. My journey with Zoopla helped to find the house of my dreams. Thank you Zoopla xx

Christina · 10 July 2021

★★★★★ 1/5

Trustpilot

Incorrect Zoopla house price estimate

I am about to sell our flat. On checking the Zoopla website the house price estimate for our property is factually incorrect. It does not reflect the renovations and alterations that have been made over 14 years and the subsequent price increase during that time. In addition there are 2 properties in the timeline that are from a flat in a building across the road that shares the same postcode.My concern is the algorithm is confusing properties in different blocks of flats that share the same postcode and historically have had different valuations . To have no redress over misleading and inaccurate information that is published by Zoopla about a property legally owned is totally wrong. I do not trust any information about any property published on Zoopla now.

Barbara · 21 April 2022

★★★★★ 1/5

Trustpilot

Entirely factually incorrect property information

Zoopla have my property listed as a one bed flat/maisonette when it is a three bed, 2 bath semi detached with parking for 3 cars and has been since I purchased it as a new build. I contacted zoopla asking them to change the description but they insist the data is correct as it has come from reliable sources when clearly it hasn't. They say they cannot amend the data which is entirely false unless I decide to sell the property. They also cannot remove the factually incorrect data. In this day and age no individual or company should be able to upload factually incorrect information to the Internet about an asset that someone else owns and the owner does not have the right or ability to correct it or request that the incorrect facts are removed. Zoopla say they can't do either of those things. I find it very hard to believe they cannot entirely remove an entry from the database. If the information had come from land registry (which is the only possible source in the list of sources they say they use) it would be correct. I have lost potential private rental tenants who aren't local for viewings because they search zoopla which indicates I'm offering a property much smaller than I am advertising. It makes me look like I'm trying to scam them. Poor show zoopla.

Little · 13 April 2022

★★★★★ 1/5

Trustpilot

I have a 5 bed DETACHED shown as 3 bed terraced!!

I live in a FIVE bed DETACHED property!Zoopla have it down as a "3 bed terraced" on their house prices site.They refuse to correct this saying they use government data and land registry. But they will not even tell me which incorrect source they have used.They even say that they "cannot" change anything. Obviously it is their own web site and so they can do whatever they choose to. So in this case they are intentionally continuing to publish incorrect information.If they can get something like this wrong, even after it has been pointed out to them, you should have no confidence in using their services.

Tony · 13 April 2022

★★★★★ 1/5

Trustpilot

A worst experience with the ryan bakers…

A worst experience with the ryan bakers properties. After several calls in a week they picked the call and gave an appointment to view an apartment in cholton. I travel by bus all time as i dont have personal vehicle like car or bike. I reached the area like 3/4 mins late and tried calling back them. The call executive picked the call and asked me to search the guy from his office and told he will send me his number but he didnt send. I wait for 5/10 mins and then called them back, picked the called and said his guy is in office and try to come on saturday. I skip a half day from the job and came to view the apartment with my pregnant wife and 3 year kid and they treat us this way. In my opinion i have seen the worst letting agent who left the viewers in rain with out showing them the apartment. By this I understood one thing that even if i take apartment maintained by them i could have face a worst treatment. Not even a single doubt or star i wanna give them.

Amer · 30 March 2022

★★★★★ 1/5

Trustpilot

Unfortunately

Unfortunately, i have to select 1 star, Very strange and nonsense behaviour when i rung up yesterday to find out if the property is available, but the guy who was on the phone was talking like He's drunk or something else, He asked me thousands of questions and at the end of conversation ,he said i do not believe you, i said can you explain why is that, he was keeps saying i dont believe simple, He made me so upset ,i said i am a genuine person who is looking for property, and i can provide all the info or paperwork/ IDs you need just book an appointment to view we will take it from there, but still he said i do not believe you, i said so why did you waste my time for it was not a interview call or something, he was so rude and gave very bad customer service which i have ever seen. So Zero Star

Tas · 21 March 2022

★★★★★ 1/5

Trustpilot

Since 1 week i have been calling on…

Since 1 week i have been calling on zoopla. As i can see there are rooms available but one lady employee. She is just keep receiving my calls and straight ahead on my face no we don’t have have any rooms available. One of the other lady employee she picked up my call and booked for viewing for the same house at stone hill road, normanton road. I do believe that there are some days you are very busy and can’t answer all the customers but every single day? That means she is not there for work just for time pass. I hate this kind of person specially in customer service work. They just other people day worst. Hope zoopla hire nice people or train their employees how to talk ?

Khyati · 18 March 2022

★★★★★ 1/5

Trustpilot

Zoopla haven’t got a clue!

Zoopla haven’t got a clue! They valued my house reasonably closely to the real value. Then next door (we are a semi) was sold for around 20% more than the Zoopla valuation. Then Zoopla more than halved the value of our property. Twelve months on they have removed our valuation because they say they have nothing to base it on!

Steven · 22 May 2025

★★★★★ 1/5

Trustpilot

LEASEHOLD V FREEHOLD

LEASEHOLD V FREEHOLD SHOULD BE SET AS A FILTER'Apart from a handful of properties in the USA and Australia, England and Wales are the only countries of the world adhering to this feudal system style tenure.'Everybody, except for the very ignorant, is now aware of the dangers and complications of buying leasehold properties.In the case of flats, a weak argument can be made for leasehold; however, in the case of houses there is no argument to be made - except the greed of the owners.I have recently been searching Zoopla to purchase a freehold investment property (i.e. a house - not a flat), but I have have been frustrated time and time again by finding that the house is a leasehold property: often, the fact that the house is a leasehold property is buried in the description or vaguely mentioned.Zoopla should provide buyers with a filter that allows them to block out freehold/leasehold in the same way it provides filters for other items such as gardens, parking, garages, etc.Why does Zoopla not do this? The freehold v leasehold issue is probably the most important consideration when it comes to buying a house.This would not discriminate against vendors because all this would do is enable buyers to focus on the type of properties in which they are interested: in the same way some buyers only wish to purchase properties with, say, a garage or off road parking.As a landlord of more than 25 years, I would strongly advise buyers, especially first time buyers, to AVOID LEASEHOLD HOUSES. It's time Zoopla got modern and started thinking about the buyers.PS Dear Zoopla, I tried the 'freehold' in the filter, and it removed the leasehold properties along with a huge number of freehold properties. Zoopla should fix the software so that freehold/lease hold is written in an assigned field, which can then enable users to deselect one or the other by means of a tick box.

Frank · 16 March 2022

★★★★★ 3/5

Trustpilot

Accuracy of property description and valuation

Accuracy of property description and valuations:I live in Tunbridge Wells and,out of interest, I wanted to do some research on the representation and value put of my home and that of my neighbour. I logged in to Zoopla, created an account and initiated my research. This was all straightforward. What first struck me was that the images were uploaded from estate agents who had previously put the cottages on the market. Whilst the floor plans may have been accurate the full description was not. The number of living rooms and bathrooms were both inaccurate. The property valuations seem dubious; my neighbours property being valued at over £200.000 less than mine. I think a meeting in the middle valuation would be more appropriate.Would whoever reads this feedback let me know whether and if there is a safe and independent mechanism to ensure the content of the Zoopla website is accurate.

Mr · 6 March 2022

★★★★★ 4/5

Trustpilot

Incorrect valuation

I contacted Zoopla after seeing their incorrect valuation of our house (undervalued by a large amount), which was worrying as this could negatively influence potential buyers. I am pleased that Zoopla customer service responded to my request to remove the incorrect valuation from their website within 48 hours of my second email.However, as a general point, I think Zoopla's model greatly underestimates values for older detached properties with large gardens that have not come on the market for many years. Some of these in our semi-rural area are valued less than much smaller modern properties, and also much less than similar properties that have sold within the last ten years or so. We know Zoopla's valuation was incorrect and under what it should be, as we had independent valuations by four estate agents in 2018. This misrepresentation of its value could be to our financial detriment and could negatively influence potential buyers. You now have to 'opt in' to receive companies' emails and marketing information - in the same way consumers should have the ability to 'opt out' and state they do not want (incorrect) information about their private property displayed on the internet for all to see.

Deirdre · 24 February 2022