Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was really fast and straight forward and they would help you through out the process
Rabiatu · 11 July 2026
Agent replied · 11 October 2026
Hi Rabik, we’re delighted you had a positive experience with Benham and Reeves here in Kew. Helping landlords and tenants feel well supported throughout the lettings process is a key priority for our local property team. We're glad you found everything straightforward. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleLily Busby has been so helpful and kind - she did everything possible to make our experience of renting out our apartment a positive experience. Lily is always totally professional and customer focused. Brilliant.
John · 25 July 2024
Agent replied · 23 October 2024
Hi John, we appreciate you sharing a five star rating here and are thrilled to hear you've had a great service experience from our Lily in our Kew lettings team. We are glad you've benefited from her expertise and appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleThe team at Benhams provide an excellent fully managed service for me as an owner renter of an apartment at Kew Bridge. A particular call out and thank you for Claire Greenwood and Konszuela Beringye who always go the extra mile to provide great customer service during tenancies and also in the transition phase between tenants, which can sometimes be a challenge. These ladies have looked after my rental for years and not only are they proactive but if something does go wrong (e.g. a piece of new furniture required or a service issue) they are on it swiftly and effectively to resolve and keep all parties happy.
Andrew · 24 August 2024
Agent replied · 23 October 2024
Hi Andrew, thank you for this lovely feedback about the letting and management service you are being provided for your Kew rental property. We are all very pleased to see your five star rating shared heren and are very pleased to know we continue to meet your service expectations. We highly value this feedback, thank you.
- Ruth, B&R
★★★★★ 5/5
GoogleLily from the Kew branch helped us to find a great apartment. We had a strict criteria which was quite extensive (near station, parking space etc) but she understood fully what we were looking for and found an apartment accordingly.
She was v quick with responses and also really friendly. Thank you Lily for all of your help.
Fatima · 24 October 2022
Agent replied · 23 October 2024
Thanks Fatima, Lily and all of us here at the Kew branch are delighted to see your comments and five star rating. We're very happy to know you had a great moving experience with us.
- Emily, B&R
★★★★★ 5/5
GoogleI have been a client of the Kew Benham & Reeves agency for many years and I am very happy with them. In particular, Mrs. Tanya Karachorova has always taken care of my apartment with professionalism both when I lived there and afterwards with my tenants
Massimo · 11 October 2025
Agent replied · 11 October 2026
Hi Massimo, we're very glad to hear you are having such a positive letting service experience our Kew letting agents and you are benefiting from Tanya's professional property management expertise. We value your continued custom and five star rating shared here.
- Ruth, B&R
★★★★★ 5/5
GoogleBeen working with them for over 8 years now. They are very quick to respond to your enquiries, down-to-earth and helpful. I have mostly been in contact with Tanya. She is very friendly and professional. Generally, very happy and satisfied with their services.
Secret · 11 October 2025
Agent replied · 11 October 2026
Hi, thank you for your kind service feedback which Tanya from our Kew property management team is pleased to see. We are glad to meet your service expectations, thanks for your continued custom.
- Emily, B&R
★★★★★ 5/5
GoogleBenham & Reeves at Kew do an outstanding job. They helped me with any inquiry I have had in a timely manner. Tanya is very kind, attentive and amazing at her job! I highly recommend the Benham & Reeves agency, specifically Tanya!
Kassy · 24 October 2023
Agent replied · 23 October 2024
Hi Kassy, its great to see your five star rating here and we're really pleased to hear you've had such a great service experience with our lettings and property management teams. Tanya is thrilled to hear this.
- Emily, B&R
★★★★★ 5/5
GoogleGreat to work with this companies Lettings team, especially Lily Busby who was professional and responsive. Thank you.
Ruben · 13 December 2024
Agent replied · 27 December 2024
Hi Ruben, many thanks for sharing a five star rating here and for your lovely feedback. We are very pleased to hear Lily was able to meet your services expectations and you found us professional and responsive. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI’ve been a tenant with Benham and Reeves for the past two years and have had a great experience dealing with Tanya. She is always been quick, efficient, and very proactive in managing the apartment and addressing any issues.
Omar
Omar · 11 October 2025
Agent replied · 11 October 2026
Hi Omar, we're pleased to hear you are a happy tenant, this is important to us. It's great to hear Tanya in our Kew property management team is managing your tenancy efficiently. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleThrough our experience in the field of real estate, I would like to confirm that all the real estate services provided by Benham & Reeves are very excellent and at a professional level. I would like to mention in particular the administrative department, and in particular Mr Abbas Efir, who is doing a wonderful job and providing great services.
All the best.
Kind Regards,
Fares Al - Salem
Fares · 16 October 2024
Agent replied · 23 October 2024
Hi Fares, many thanks for sharing a five star rating here and for your lovely feedback. We are very pleased to hear Abbas and our administration team have been able to meet your service expectations and you had a great process throughout - this is great to see. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleVery helpful and professional team !! Lily Busby is a Star in particular , she is very directional and helpful.
Alina · 9 October 2024
Agent replied · 23 October 2024
Hi Alina, we're very glad to hear you've found our team professional and helpful. This is what we do strive for. Thank you for sharing a five star rating and your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI am very please about Benham Reeves company and the staff I am dealing with them.
It is the best agency that I have dealt with concerning my property. They response to my inquiries very quickly.
Thanks
Ahmed · 11 October 2025
Agent replied · 11 October 2026
Hi Ahmed, we're very pleased to hear we are meeting your service expectations as a Landlord. Thank you for this kind feedback which our Kew estate agents appreciate.
- Ruth, B&R
★★★★★ 5/5
GoogleThank you very much Benham and Reeves for outstanding service and very prompt actions. Everything went quickly and smooth. Special thanks to Nick who was very kind and professional as well as Sahib who made our documents ready in a very prompt way. Overall - we are very happy to deal with such a professionals!
Stanislav · 24 October 2021
Agent replied · 23 October 2024
Thank you Stanislav for your highly positive feedback about our Kew lettings service and for telling us you appreciated the professionalism of our accounts service which rarely gets a thank you! We appreciate you taking the time and for the five star rating. best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleAbbas has managed our property portfolio with Benham & Reeves for the past 9 years. He is incredibly professional, efficient and has consistently given excellent service. I can highly recommend B&R, as well as Abbas.
Irene · 11 October 2025
Agent replied · 11 October 2026
Hi Irene, we're really pleased to hear you've had such a positive service lettings service with Benham and Reeves and are are glad you've benefited from Abbas's property management expertise. We appreciate your custom and five star rating shared here.
- Ruth, B&R
★★★★★ 5/5
GoogleAmazing agency. Everything is super fast and professional. Thank you very much for your cooperation.
Andrii · 23 September 2024
Agent replied · 23 October 2024
Hi Andrii, many thanks for your kind feedback and five star rating here for our Kew estate agents, we appreciate it and your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI have used B&R for various letting and property management services (Lily Busby and Tanya Karachorova) over the last 10 years and I have always found them to be professional and reliable.
Kenny · 11 October 2025
Agent replied · 11 October 2026
Hi Kenny, thank you for your kind service feedback which Lily and Tanya from our Kew lettings team are very pleased to see. We are very proud of our track record and are thrilled to see your acknowledgement of their hard work here. Thank you for your continued custom.
- Emily, B&R
★★★★★ 5/5
GoogleI have been a tenant for two years in a property managed by B & R. So far, it's been a positive experience. Communication with them is fluid, and there haven't been problems with the property. Overall, I recommend renting from them.
Christopher · 25 June 2025
Agent replied · 16 April 2026
Hi Christopher, its great to hear you are having such a positive renting experience with Benham and Reeves. We're glad that the professional property management offered is meeting your service expectations. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
GoogleWe've been living at the property managed by the B&R and Tanya for couple of years. It's been very good service and support. All the maintenance questions have been quickly addressed.
Elena · 11 October 2025
Agent replied · 11 October 2026
Hi Elena, thank you for your kind service acknowledgement and five star rating shared here. We're very pleased to hear your property management service expectations are being exceeded by Tanya. Our Kew team are very pleased to see this. Thank you for your continued custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI recently moved into a new apartment offered by George Gheorghita at Benhams. The experience was excellent from the initial viewing all the way through the lease completion and move-in phase. George was available for support even after I moved in to ensure a smooth transition. Overall a great experience thanks to George and the Benhams team !
Peter · 25 October 2019
Agent replied · 23 October 2024
Thanks Peter for your lovely feedback about George and the service he provided, we appreciate you taking the time to post your review. Wish you all the best, kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGrateful thanks to Lily and Tanya of Benham & Reeves for their efficient help. We appreciate the peace of mind we have knowing our valuable asset is in capable hands.
Jane · 24 October 2023
Agent replied · 23 October 2024
Hi Jane, thank you very much for your kind words which Lily and Tanya are thrilled to see. We are delighted to be of service and appreciate your ongoing trust in our abilities. Thank you for sharing a five star rating too, its appreciated.
- Emily, B&R
★★★★★ 5/5
GoogleI've been with Raj Miah and his team for close to a decade and have nothing but praise for their work and customer service.
Rick · 26 February 2024
Agent replied · 23 October 2024
Hi Rick, many thanks for sharing a five star rating here. We're really pleased to hear we are meeting your service expectations. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleB&R was always helpfull for me to rent and manage my flat at UK. Tanya’s experience and professional and personal effort was always great to solve the problems. Tanya’s timing and solutions was always great. Many thanks for B&R’s whole team.👏👏👏🧿 …
MEHMET · 16 May 2025
Agent replied · 16 April 2026
Hi Mehmet, we are very pleased to manage your rental property and are glad that you are finding the service professional and efficient. Tanya and the lettings team are very glad to be of service. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleClaire De Vantier was absolutely fantastic throughout; I can't speak more highly of her. She always went above and beyond and was an absolute gem!!!
J · 28 December 2023
Agent replied · 27 December 2024
Hi Jay, many thanks for taking the time to share a five star rating here. Claire and the property management team are very pleased to hear you've had such a great service experience.
- Ruth, B&R
★★★★★ 5/5
GoogleClaire De Vantier was absolutely fantastic throughout; I can't speak more highly of her. She always went above and beyond and was an absolute gem!!!
Jay · 28 December 2023
Agent replied · 23 October 2024
Hi Jay, many thanks for taking the time to share a five star rating here. Claire and the property management team are very pleased to hear you've had such a great service experience.
- Ruth, B&R
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