Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service to get the lease of the apartment over the line!
Nico · 23 September 2024
Agent replied · 23 October 2024
Hi Nico, it's great to hear you've had such a good service experience with Benham and Reeves, we appreciate you sharing a five star rating here too. Thank you.
- Ruth, B&R
★★★★★ 5/5
GoogleIt's really a excellent experience to deal with lilly.
Ali · 16 October 2024
Agent replied · 23 October 2024
Hi Ali, thanks for sharing a five star rating here and for your kind feedback about the service you've had from Lily in our Kew lettings team - this is great to see. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleThey have been managing my property for almost five years and everything has been positive, I highly recommend them.
Nelson · 26 February 2024
Agent replied · 23 October 2024
Hi Nelson, we really appreciate you taking the time to share a five star rating here for our Kew Lettings and property management team. It's a pleasure to manage your property and we hope to always exceed your expectations.
- Emily, B&R
★★★★★ 5/5
GoogleExcellent service was provided by Lily. Her professional approach and the prompt support and guidance really helped me for a smooth move. Thank you very much Lily , Benham and Reeves, your service is really appreciated.
Anjana · 24 October 2022
Agent replied · 23 October 2024
Hi Anjana, great to hear you such a smooth move with us here, Lily is really pleased to see this. Thanks very much for sharing a five star rating with the community here.
- David M, B&R
★★★★★ 5/5
GoogleVery Good To deal with
Bahman · 23 September 2024
Agent replied · 23 October 2024
Hi Bahman, we're glad to hear you've found our Kew estate agents very good to deal with. This positive feedback and five star rating means alot to the team. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleB&R works very efficiently.I am very satisfied with the services they offered, especially thankful to Kaiju.
Lynn · 26 February 2024
Agent replied · 23 October 2024
Hi Lynn, thank you for sharing a five star rating here, we really appreciate it. Kaiju is very pleased to know you are happy with the service.
- Emily, B&R
★★★★★ 5/5
GoogleExcellent service from Letting agent Lily, went out of way to ensure every event was smooth through the renting process.
Venugopal · 24 October 2023
Agent replied · 23 October 2024
Hi Venugopal, thank you very much for telling us about your great lettings experience with Lily, here at our Kew Bridge branch. We are delighted to hear this. Thank you too for sharing a five star rating, it's appreciated.
- Emily, B&R
★★★★★ 5/5
GoogleVery happy and content ☺️
Many thanks
Toufik · 2 March 2024
Agent replied · 27 December 2024
Hi Toufik, great to hear you are happy and contented. Thank you for sharing a five star rating here, we appreciate it.
- Emily, B&R
★★★★★ 5/5
GoogleVery happy and content ☺️
Many thanks
Toufik · 26 February 2024
Agent replied · 23 October 2024
Hi Toufik, great to hear you are happy and contented. Thank you for sharing a five star rating here, we appreciate it.
- Emily, B&R
★★★★★ 5/5
GoogleI have received an outstanding service from Benham and Reeves. They have always been quick to respond to my queries and has been immensely cooperative until now.PositiveResponsiveness, Quality, Professionalism, Value
Arunima · 24 October 2021
Agent replied · 23 October 2024
Thanks Arunima for your five star rating and for telling us our that the service experience you had with our Kew Bridge lettings team was outstanding, we are really thrilled to hear this.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleA very professional and accessible team and staff! The Assistant Manager, George, is of great help and kind to help with issues.
Yilun · 24 October 2022
Agent replied · 23 October 2024
Thanks so much for taking the leave us a five star review here, George and our Kew Bridge lettings team were very pleased to hear you've been so happy with the service.
- Emily, B&R
★★★★★ 5/5
GoogleEthos and professionalism at its best. Both Teresa and George are immediately available to help with any requests you may have with a smile. Everyone loves Teresa's sense of humour as well :)
Spyros · 25 October 2019
Agent replied · 23 October 2024
Thanks Spyros, the branch staff were really pleased to see your five star review for the lettings service they provided. Much appreciated, kind regards, Emily Taylor B&R
★★★★★ 5/5
GoogleContinual great work from Lily
Andrew · 24 October 2023
Agent replied · 23 October 2024
Thank you Andrew, Lily and all of the Kew lettings team were encouraged to see your kind words. Thanks also for the five star rating, it's really appreciated.
- Emily, B&R
★★★★★ 5/5
GooglePleased with lettings service
Shakuntala · 24 October 2023
Agent replied · 23 October 2024
Hi Shakuntala, thanks very much for sharing a five star rating here, our Kew lettings team are very pleased to see this.
- Emily, B&R
★★★★★ 5/5
GoogleVery prompt at replying to queries, professional manner and thorough. Were forthcoming with all details required, and proactive when dealing with us.PositiveResponsiveness, Professionalism
Sabina · 24 October 2021
Agent replied · 23 October 2024
Thank you Sabina, we're pleased to hear you found us so professional and thorough and the staff were proactive too, this is great to hear.
- Emily, B&R
★★★★★ 5/5
GoogleExcellent service from Lily and Sahib in Kew House assisting me with my client's relocation. Super efficient, professional swift and friendly.PositiveResponsiveness, Quality, Professionalism
Emma · 24 October 2021
Agent replied · 23 October 2024
Thanks Emma, we're really pleased to hear you had such a great experience with our lettings and property management team here at Kew Bridge, appreciate this feedback.
best regards, Emily Taylor, B&R
★★★★★ 1/5
GoogleAvoid at all costs. Ruined a new couple's dream for no good reason. But they always have an excuse. Go for a firm that cares.NegativeQuality, Professionalism, Value
Amr · 24 October 2020
Agent replied · 23 October 2024
Hi Amr, sorry to see your review here as I believe our branch manager already explained fully to you why the tenancy could not proceed. Our rigorous and in-depth referencing procedures are a legal requirement to protect tenants and landlords and we have no control over the outcomes. Kind regards, Emily Taylor, B&R Customer Services
★★★★★ 5/5
GoogleI've had good service from B&R so far, particularly from George G, who's consistently tried to find workable solution to challenges we faced in the letting process.
Kweku · 25 October 2019
Agent replied · 23 October 2024
Thanks for your kind feedback here and five star rating for our Kew Bridge branch, really glad George was able to assist you, he loves his job! Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleHad no problems with Benham & Reeves
Great service
Professional people with no problems I’ve had in the pastPositiveProfessionalism
John · 24 October 2021
Agent replied · 23 October 2024
Thank you for your continued support of our Kew Bridge lettings and management teams, we really appreciate it and value your business. Many thanks, Emily Taylor, B&R
★★★★★ 1/5
GoogleUnprofessional. Refused letting last minute. Very disappointing. Even when agreed to pay the whole tenancy in advance . Avoid this agent.NegativeQuality, Professionalism, Value
Amr · 24 October 2020
Agent replied · 23 October 2024
Hi Amr, sorry to here of your lingering dissapointment as it was explained to you at the time why the transaction could not go through. All our processess are in place to protect tenants and landlords equally.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleFrom viewing letting referencing to moving in everyone is fast and clear ! PerfectPositiveResponsiveness, Quality, Professionalism
Andrew · 24 October 2021
Agent replied · 23 October 2024
Thanks very much for five star rating - our Kew Bridge lettings team are really pleased to know the moving process was a smooth one.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery helpful, friendly staff & professional!
Saba · 24 October 2022
Agent replied · 23 October 2024
Thanks Saba, we're very pleased to see your five star rating shared here and we're glad to know you found our lettings team friendly and professional too, thank you.
- Emily, B&R
★★★★★ 5/5
GoogleRented a flat. Thank you so much for everything! Very efficient, professional, punctual and helpful. You are the best!
Anna · 25 October 2018
Agent replied · 23 October 2024
Dear Anna,
Thank you for reviewing our Kew office. We’re glad to learn that you found the service to be efficient and professional. We wish you a successful tenancy.
Kind regards,
Emily Taylor,
B&R Marketing
★★★★★ 5/5
GoogleVery pleased with the service I received from Benham & Reeves estate agent in Kew Bridge.
Shirin · 25 October 2018
Agent replied · 23 October 2024
Hi Shirin, we really appreciate your feedback and the team here at Kew Bridge are delighted you gave them a five star service rating. Thanks very much. Kind regards, Emily T.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.