Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
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5/5
GoogleLettings Team is great, Mrs.Lily Busby is very efficient, very good experience.π β¦
Danqi Β· 24 October 2022
Agent replied Β· 23 October 2024
Thanks Danqi, we really appreciate you sharing your five star rating here and we're glad Lily's experience and knowledge was of assistance in helping you.
- David M, B&R
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5/5
GoogleThe letting agency provides exceptional service. George at Benham and Reeves was very thorough throughout the application process. All considerations were taken into account when reviewing the properties. Great attention to detail was given when finalizing/prepping the flat for our arrival.
Would highly recommend for business professionals on a short visit, and individuals who want an "all-inclusive" living experience. Great amenities on-site, professional concierge, very secure and safe location with quick access to restaurants and transportation.
Tim Β· 25 October 2019
Agent replied Β· 23 October 2024
Thanks for your lovely feedback Tim, much appreciated by our Kew Bridge lettings team. best regards, Emily Taylor, B&R
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5/5
GooglePerfect agent, quick responses and super caring from landlords perspective!
Andy Β· 25 June 2025
Agent replied Β· 23 September 2025
Hi Andy, we are thrilled to hear you call us a perfect agent and to know we are quick to respond and super caring. We are very glad to have you as a landlord and for your custom.
- Ruth, B&R
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5/5
GoogleGreat experience, very efficient and professional. George has been extremely helpful throughout the entire process. Many thanks!PositiveResponsiveness, Quality, Professionalism
Beth Β· 24 October 2021
Agent replied Β· 23 October 2024
Thanks for your lovely feedback and five star rating, our Kew Bridge lettings team really appreciate it. Really great to hear you had such a positive experience throughout the process.
best regards, Emily Taylor, B&R
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5/5
GoogleWe've had a really smooth experience with Benham and Reeves especially with our main contact, Elizabeth Robertshaw, who was very kind and responsive to all our questions.
Dana Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Dana, thank you for your positive feedback here, we're glad to hear you've had such good service from Elizabeth who is thrilled to see your five star rating here.
- Ruth, B&R
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5/5
GoogleAs a tenant, Tanya has always been a pleasure to deal with. Over three years she has always been responsive, helpful, and polite and I'm grateful for all her efforts.
Richard Β· 25 July 2024
Agent replied Β· 23 October 2024
Thanks very much for sharing a five star rating here, we appreciate it.
-Ruth, B&R
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4/5
GoogleDelighted with the speed B&R went into action and sourced a new tenant. However, we were contacted by multiple strands from B&R and it was hard to work out where the various conversations with multiple prospects were at. It was not clear that one part of B&R knew about the activities of other parts so could present a unified voice on our options.
Jeremy Β· 24 October 2021
Agent replied Β· 23 October 2024
Thanks for your five star rating Jeremy and your lovely comments, this is a great encouragement to our Kew Bridge staff. Thanks again, Emily Taylor, B&R
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5/5
GoogleTanya and Lily are so supportive.
S Β· 16 May 2025
Agent replied Β· 16 April 2026
Hi Shinji, we're very glad to hear you are finding Lily and Tanya in our Kew lettings and property team supportive, and that you are benefiting from their collective expertise. Thanks for sharing a five star rating here.
- Ruth, B&R
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5/5
GoogleI managed to secure an apartement at the Kew Bridge develeopment though Lily Busby who made the entire process great.
Chris Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Chris, many thanks for sharing a five star rating here and for your lovely feedback. We are very pleased to hear Lily was able to meet your services expectations and you had a great process throughout - this is great to see. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleI have always found B&R to be most efficient and effective in the letting of my property. Most recently they alerted me that a tenancy was due to expire along with a 'recommended' monthly charge that I accepted and a new tenant was identified without a break.
John Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you John, we really appreciate your positive feedback about our lettings service here at Kew Bridge. We're glad our forethought worked out in your favour, securing a tenant fast with no void period. This also pleases us too.
- David M, B&R
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5/5
GoogleI am not one to normally leave reviews but after the service I received from Lilly I was compelled to do so. If it were a game of football she would be Cristiano Ronaldo!! Absolutely amazing, went the extra mile ! Thank you
Jerome Β· 24 October 2022
Agent replied Β· 23 October 2024
Wow Jerome, this is high praise indeed for our Lilly who is delighted to see your highly positive feedback. Going the extra mile is what we strive to do so its great we exceeded your service expectations.
- Emily, B&R
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5/5
GoogleVery happy with how smooth my move in process went. A particular shout-out to Lisa-Jane and Silvana for being super responsive and top notch
Anna Β· 26 February 2024
Agent replied Β· 23 October 2024
Hi Anna, thank you for sharing a five star rating here which Lisa-Jane and Silvana are very pleased to see. We appreciate your custom.
- Emily, B&R
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5/5
GoogleGreat service to get the lease of the apartment over the line!
Nico Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Nico, it's great to hear you've had such a good service experience with Benham and Reeves, we appreciate you sharing a five star rating here too. Thank you.
- Ruth, B&R
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5/5
GoogleIt's really a excellent experience to deal with lilly.
Ali Β· 16 October 2024
Agent replied Β· 23 October 2024
Hi Ali, thanks for sharing a five star rating here and for your kind feedback about the service you've had from Lily in our Kew lettings team - this is great to see. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleThey have been managing my property for almost five years and everything has been positive, I highly recommend them.
Nelson Β· 26 February 2024
Agent replied Β· 23 October 2024
Hi Nelson, we really appreciate you taking the time to share a five star rating here for our Kew Lettings and property management team. It's a pleasure to manage your property and we hope to always exceed your expectations.
- Emily, B&R
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5/5
GoogleExcellent service was provided by Lily. Her professional approach and the prompt support and guidance really helped me for a smooth move. Thank you very much Lily , Benham and Reeves, your service is really appreciated.
Anjana Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Anjana, great to hear you such a smooth move with us here, Lily is really pleased to see this. Thanks very much for sharing a five star rating with the community here.
- David M, B&R
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5/5
GoogleVery Good To deal with
Bahman Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Bahman, we're glad to hear you've found our Kew estate agents very good to deal with. This positive feedback and five star rating means alot to the team. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleB&R works very efficiently.I am very satisfied with the services they offered, especially thankful to Kaiju.
Lynn Β· 26 February 2024
Agent replied Β· 23 October 2024
Hi Lynn, thank you for sharing a five star rating here, we really appreciate it. Kaiju is very pleased to know you are happy with the service.
- Emily, B&R
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5/5
GoogleExcellent service from Letting agent Lily, went out of way to ensure every event was smooth through the renting process.
Venugopal Β· 24 October 2023
Agent replied Β· 23 October 2024
Hi Venugopal, thank you very much for telling us about your great lettings experience with Lily, here at our Kew Bridge branch. We are delighted to hear this. Thank you too for sharing a five star rating, it's appreciated.
- Emily, B&R
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5/5
GoogleVery happy and content βΊοΈ
Many thanks
Toufik Β· 2 March 2024
Agent replied Β· 27 December 2024
Hi Toufik, great to hear you are happy and contented. Thank you for sharing a five star rating here, we appreciate it.
- Emily, B&R
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5/5
GoogleVery happy and content βΊοΈ
Many thanks
Toufik Β· 26 February 2024
Agent replied Β· 23 October 2024
Hi Toufik, great to hear you are happy and contented. Thank you for sharing a five star rating here, we appreciate it.
- Emily, B&R
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5/5
GoogleI have received an outstanding service from Benham and Reeves. They have always been quick to respond to my queries and has been immensely cooperative until now.PositiveResponsiveness, Quality, Professionalism, Value
Arunima Β· 24 October 2021
Agent replied Β· 23 October 2024
Thanks Arunima for your five star rating and for telling us our that the service experience you had with our Kew Bridge lettings team was outstanding, we are really thrilled to hear this.
best regards, Emily Taylor, B&R
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5/5
GoogleA very professional and accessible team and staff! The Assistant Manager, George, is of great help and kind to help with issues.
Yilun Β· 24 October 2022
Agent replied Β· 23 October 2024
Thanks so much for taking the leave us a five star review here, George and our Kew Bridge lettings team were very pleased to hear you've been so happy with the service.
- Emily, B&R
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5/5
GoogleEthos and professionalism at its best. Both Teresa and George are immediately available to help with any requests you may have with a smile. Everyone loves Teresa's sense of humour as well :)
Spyros Β· 25 October 2019
Agent replied Β· 23 October 2024
Thanks Spyros, the branch staff were really pleased to see your five star review for the lettings service they provided. Much appreciated, kind regards, Emily Taylor B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.