Trusted Agent profile · Houghton Le Spring
★★★★★
112 reviews across 1 platform
2/3 Imperial Buildings, Houghton Le Spring, DH4 4DJ
Part of Your Move Chris Stonock, see every office.
YOUR MOVE's office in Houghton Le Spring, at 2/3 Imperial Buildings, is rated 4.7 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 4.7.
Every review we hold for the Houghton Le Spring office, from every platform, shown as written. First names only.
5/5
GoogleLeighanne, Rachael and June were great when dealing with purchasing my first home! They were very informative and we were always kept in the loop. After a poor experience with a prior house and estate agents, your move really kept us at ease throughout the process. Thank you so much for helping us get our first home 🫶🏼 …
5/5
GoogleWould like to say a big thank you to Leighanne for helping us throughout our journey to moving into a rental property and moving out of our parents house! She has been absolutely wonderful and always so helpful to any question I have had. Thank you so much!
We are so pleased to hear Leighanne provided a great service to you. Thank you Aimee for taking the time to leave your review. We wish you the best of luck in your first home together a very exciting time.
5/5
GoogleI had an excellent experience with Rachel Smiles, and June at the estate agency. They were supportive, professional, and consistently helpful throughout the process. Their guidance made everything run smoothly, and I am grateful for their assistance.
Hi Thank you for the kind review, we really appreciate your feedback and hope you have settled into your new home. Kind Regards Rachel
5/5
GoogleGreat Service from the whole branch at Houghton le Spring. Placed property on market on the Friday and was sold by the Monday. Super friendly and efficient staff; David, Rachael, Leighanne and Rachel. Very helpful and whole process to …
Hi Susan Thank you so much for our review, it always much appreciated to get such lovely … More
5/5
GoogleI've just embarked on property sale process and everything going smoothly to date. David was very thorough in his explanation of the selling process and valuation. Communication from Rachel and the team has been timely and comprehensive. Thank you for brilliant customer service.
5/5
GoogleHaving never bought a house before and not knowing the process, It was very confusing and stressful at first. Rachel, Leahanne and Rachael with there kindness and patience guided me through everything with ease and without the stress. Going in to Your Move Estate Agents turned into a homely and friendly atmosphere. I recommend Your Move and these ladies for anyone wanting to buy or sell a property
Hi Jeff, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rachel , Rachael and Leighanne
5/5
GoogleWhat a fantastic team! Great efficiency and customer service! We recently bought a property and sold the home we were moving from with Your Move Houghton Le Spring branch. The team at Houghton Le Spring led by Rachael …
Hi Rachael, Thank you for taking the time to leave this kind review, it is much appreciated. Kind Regards Rachel and the Team at Houghton
5/5
GoogleI am in the process of buying my first home and the staff at Your Move Houghton have been great so far. Leighanne in particular has been so friendly and helpful during viewings and in emails/calls. When our offer was accepted, Leighanne called and sounded genuinely excited to tell us, which was lovely to hear when I know they must make so many phone calls every day - it added a great personal touch to the process.
Hi Victoria, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rachel and the Houghton Team
5/5
GoogleMy parents are in the process of moving home after 23 years in their current property. The idea of moving seemed very complicated and stressful for them but Your Move staff at the Houghton branch have been amazing. David came out to do an evaluation and explained the process clearly for them to understand and he answered their many questions. Rachel, the branch manager, has also gone above and beyond to make this difficult process as easy as possible for them. She has again answered their many queries, shown them round homes at their own pace, explaining everything they wanted/needed to know and been on the end of the phone for them throughout. I really feel my parents are in good hands and cant praise or recommend the Your Move Houghton team enough !!
Hello Anna, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Houghton Le Spring Team
5/5
GoogleHave received excellent service from both Rachel and Leighanne from the Houghton Le Spring branch who have been assisting us in the purchase of our new property. Thank you for your friendly and efficient service and help.
Hi Paul Thank you so much for you kind review, it always lovely to receive good feedback about our team in Houghton. … More
5/5
GoogleSelling our property through the Houghton branch took no time at all. The process from initial contact to sale agreed was hassle free and we are now excitedly going through the rest of the process. I’m sure the rest will go just as smoothly! David, Leighanne and the rest of the team have been a pleasure to deal with and are enthusiastic and knowledgeable. Highly recommended!
Hi Kieran, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Houghton Team
5/5
GoogleExcellent estate agents, we bought a property through them and throughout the purchase process we found them very helpful and were always available when it was needed, in fact it was largely down to them that we managed to complete to a very tight deadline. I would like to thank June at the sales progression team especially for her support and hard work. Thank you
Hi David. Thank you for the great review! We are so pleased to we could have helped you to buy the house that you were looking for, and we hope that you choose Your Move again in the future. I will be sure to pass on your praise to the Houghton branch as well as June in sales support. All the best from the Your Move Chris Stonock team
1/5
GoogleWe recently bought a property through this agency, and unfortunately our experience has been very disappointing. After moving in, we discovered several serious issues that had not been made clear to us during the buying process, including …
I am sorry this has been your experience, however as discussed in our telephone call these issues are dealt with during the conveyancing process. Our property details state... The services, systems and appliances listed in this … More
5/5
GoogleJune - Was very helpful throughout the sales/purchasing process, she kept us in the loop more than our solicitors did. She really went above and beyond during a stressful time and her communication with us was excellent. Thank you so much
Hi Beth Thank you for your kind review it is always nice to get such lovely feedback , I … More
5/5
GoogleWe have just completed the purchase of our first home and cannot recommend the team from the YourMove Houghton Office anymore! They have been excellent from start to finish. From our first viewing with Rachael, to our additional viewings with Leighane and updates throughout from June, the whole team have been second to none! So friendly and helpful especially since it was our first time purchasing a property. We would highly recommend! Thanks again to the amazing team!
Hi Christie, Thank you for your kind review, we are always delighted to hear such positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Good Luck in your new home. Kind regards, Rachel and the Team at Houghton
5/5
GoogleAmazing service from the lettings side with Leighanne, she's very professional and amazing at her job, a true asset to Your Move.
Hi James Thank you so much for the lovely review about Leighanne, It is always appreciated to get such good feedback about our team. Kind Regards Rachel
5/5
GoogleExcellent service from Leighanne and Rachel, who certainly went the extra mile to make everything happen as smoothly as possible, great people to deal with.
Hi Rob Thank you for your kind review, it is always lovely to get such good feedback about our team. Kind Regards Rachel and the team at Houghton
5/5
GoogleA very friendly, helpful, professional service provided by Lettings and Property Management team which includes: Rachel Short, Andy Cole, Gail, Kerri Holmes, Joanne, Lisa, Abbey and Kerry Hymers. Thanks All for a great team effort and to Andy in particular who has provided specialist advice which is appreciated.
Hi Kay Thank you so much for taking the time to leave such a positive review for our Lettings team. Please don't hesitate to contact us if you need us again in the future Kind Regards Rachel Smiles and the lettings team
5/5
GoogleThe team at HLS were all so helpful and friendly when dealing with our sale. Many thanks to David, Rachel, June, Rachael, Hannah and Leighanne for such a great service. We do not hesitate to recommend them
We are delighted to hear you would recommend us. Thanks for the review. Best wishes from us all at Your Move.
5/5
GoogleRecently agreed to buy a house using the Your Move Houghton branch. Process was very smooth, Rachael and Leighanne were friendly with great communication and kept me updated throughout the process!
5/5
GoogleReally professional and friendly team here and they were great during my house buying process. I will definitely use them again in the future.
Hi Elliot Thank you for your kind review, the team here in Houghton wish you good luck in your new home Kind Regards Rachel
5/5
GoogleI've had an outstanding experience with Your Move Houghton-Le-Spring. Rachel, Rachel & Leighanne have been amazing from start to finish. Professional, knowledgeable, and genuinely invested in helping us through the entire process. I would highly recommend the team to anyone.
Hi Connin Thank you for taking the time to leave us such a lovely review, it is always nice to get such lovely feedback about our team in Houghton. … More
5/5
GoogleOutstanding team at Your Move Houghton branch. Leighanne, Rachel and Rachael have been amazing. In the last 5 months I have bought 3 properties through Your Move and the level of service I get all the time is exceptional. Prompt response, professional and friendly plus they go the extra mile to achieve a win, win situation for all parties involved in the transaction. Big shout out again to Leighanne, my super star.
Thank you Jeffrey, hopefully we can help you find more properties in the future.
5/5
GoogleAbsolutely fantastic service from Start to finish with YourMove I am a landlord who had a property to rent out. I had previously used another local agent who gave me the run around, making numerous false promises. YourMove were the complete opposite and I cannot thank them enough. From start to finish nothing was too much for them; 1. They were honest and transparent from day one 2. Kept me posted at all times with how things were progressing 3. Found me 6 genuinely interested tenants within 7 days which I thought was great 4. Were understanding of my criteria for the type of tenant I wanted. The two people I mainly dealt with was Rachel and Leanna. Both of them were absolutely spot on. Nothing was too much for them. They were both like an encyclopedia of knowledge when it came to lettings. Yes there might be cheaper agents around, however I have learnt cheapest isn't always the best. Going forward there is only one agent I will use and that's YourMove
A great review thank you for taking the time to leave it. We are delighted to hear you have received great service from Rachel and Leighanne. Best wishes from us all at Your Move.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
YOUR MOVE's Houghton Le Spring office has 112 reviews across 1 platform: 112 on Google.
YOUR MOVE Houghton Le Spring is rated 4.7 out of 5 across all 112 reviews, and 4.7 out of 5 on Google from 112 reviews.
YOUR MOVE Houghton Le Spring, 2/3 Imperial Buildings, Houghton Le Spring, DH4 4DJ.
