Trusted Agent profile · Houghton Le Spring

YOUR MOVE Houghton Le Spring reviews

4.7

★★★★★ Excellent

112 reviews across 1 platform

2/3 Imperial Buildings, Houghton Le Spring, DH4 4DJ

Part of Your Move Chris Stonock, see every office.

YOUR MOVE's office in Houghton Le Spring, at 2/3 Imperial Buildings, is rated 4.7 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 4.7.

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4.7 / 5

112

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Houghton Le Spring office, from every platform, shown as written. First names only.

5/5

Google

Such a lovely group of people to deal with. Rachel, Norman and the whole team at Houghton-Le-Spring have been very friendly, helpful and timely in their responses to questions / queries. I'd not hesitate to use them for future sales/purchases.

Nichola · 22 June 2023

Agent replied · 21 June 2024

Hi Nichola, thanks for leaving a review. We are so glad you have found our services and team helpful. We wish you all the best. From everyone at Your Move

5/5

Google

I used the Houghton Le Spring Branch recently to sell my house. Rachael, Leigh-anne, Rachel and June have always been polite, helpful, professional and efficient. They always communicated well and dealt with viewings promptly. I would recommend them to others.

Yvonne · 22 June 2023

Agent replied · 21 June 2024

Thanks Yvonne for taking the time to leave your review. We are so pleased that you have received great service from our Houghton team and delighted to hear you would recommend us. Best wishes from us all at Your Move.

5/5

Google

Joanne and Josh were both brilliant in helping me find a new home. Thank you

Music · 23 June 2018

Agent replied · 21 June 2024

Thank you for your review

5/5

Google

Rachel, Rachael and Sue are great at YourMove in Houghton! I was very anxious at first for putting our property on the market. But they explained everything and made it very easy to understand. They've kept me up to date and whenever I've needed help they've been able to point me in the right direction! Fabulous team!

Kay · 22 June 2020

Agent replied · 21 June 2024

Hi Kay and thank you for your kind words and 5-star review. I will be sure to pass on your praise to everyone at the Houghton branch. Thanks again and all the best from Your Move Chris Stonock

5/5

Google

Excellent service from the staff at the Houghton Branch. David, Rachel and Leighanne were very friendly, helpful and professional.

K · 22 June 2023

5/5

Google

David, Rachel, Rachael and June at the Houghton Branch have all been really helpful with my property sale. June in particular had great patience and was keen to try & get things resolved. Thank you!

Joanne · 22 June 2023

Agent replied · 21 June 2024

We are delighted to hear you have received great service from our Houghton le Spring team. Thanks for taking the time to leave a review Joanne.

5/5

Google

Such a lovely group of people to deal with. Rachel, Norman and the whole team at Houghton-Le-Spring have been very friendly, helpful and timely in their responses to questions / queries. I'd not hesitate to use them for future sales/purchases.

Nichola · 11 January 2023

Agent replied · 10 January 2025

Hi Nichola, thanks for leaving a review. We are so glad you have found our services and team helpful. We wish you all the best. From everyone at Your Move

5/5

Google

David, Rachel, Leighanne and Rachael have all been amazing in helping me sell my house, delivering excellent customer service

Emily · 28 May 2024

Agent replied · 25 October 2024

Hello Emily, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Houghton Team Kind regards, Team

5/5

Google

David, Rachel, Leighanne and Rachael have all been amazing in helping me sell my house, delivering excellent customer service

Emily · 22 May 2024

Agent replied · 21 June 2024

Hello Emily, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Houghton Team Kind regards, Team

5/5

Google

A big THANKYOU to David, Rachael, Rachel and June at Your Move Houghton Le Spring for there professionalism and friendly service. A great team who work well together. Would recommend them All.

Mick · 22 June 2023

Agent replied · 21 June 2024

Thanks for taking the time to leave your review. We are delighted to hear you have had a great experience with our Houghton team. Best wishes from us all at Your Move.

5/5

Google

Great Service from all of the team who helped us through a complicated process due to circumstances beyond their control. Well done to David, Rachel and June very professional in every sense.

Graham · 22 June 2023

Agent replied · 21 June 2024

A great review thanks for taking the time to leave it. Best wishes from us all at Your Move.

4/5

Google

I found the team in the office at Houghton le Spring (David Gordon, Rachel and colleagues) knowledgeable, pleasant, helpful and accurate in their valuation. I would recommend their services.

Isla · 22 June 2023

Agent replied · 21 June 2024

Thank you very much for your feedback, we really appreciate it. Best wishes from all at Your Move.

5/5

Google

Cracking effort from Rachel. Really top notch. It was like she had memorised that scene from Glengarry Glen Ross. If I could: I would have bought it twice.

Jolyon · 22 June 2023

Agent replied · 21 June 2024

Thanks for taking the time to leave a review Jolyon. We are so pleased Rachel provided a great service

5/5

Google

Thank you for your help. Great service from Rachel at the Houghton branch. Highly recommended.

Brian · 23 January 2024

Agent replied · 21 June 2024

Hi Brian Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rachel and the Houghton Team

5/5

Google

Thank you to everyone at the Houghton le Spring branch (Rachel, Rachael, Leighanne, Hannah and June) for their friendly and professional customer service.

Isabella · 22 June 2023

Agent replied · 21 June 2024

Hi Isabella, thank you for taking the time to leave a review. We are so glad you have found our team friendly and professional. We wish you all the best. From everyone at Your Move

5/5

Google

Just finished the process of placing an offer on a house. Rachel and Sue at the Houghton office have been fantastic, very helpful. Took the time to explain things to me and my partner as we are first time buyers. Would definitely recommend!

Thomas · 22 June 2020

Agent replied · 21 June 2024

Thank you for your review Thomas. Wishing you all the best for the future, from all at Your Move Chris Stonock.

5/5

Google

Great service from Rachel and June. Very quick and seamless! Would highly recommend

Nathan · 23 January 2024

Agent replied · 21 June 2024

Hi Nathan Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rachel, June and the Houghton-Le-Spring Team

5/5

Google

Very professional,response very quick ,at the same time no pressure selling. The website is so clear and easy to understand ,telling all process and what state i am now.As a buyer i am so happy buying property with them.

Weerada · 23 June 2019

Agent replied · 21 June 2024

Thanks for the review, Weerada. We are glad that you found the website easy to use and we are glad to have helped to buy the perfect home for you! We hope that you choose Your Move again in the future. All the best from the Your Move Chris Stonock team

5/5

Google

Very good service from Houghton team, well done! Rachel, June - thanks for your professionalism.

Dmitry · 22 June 2023

Agent replied · 21 June 2024

Great to hear you received a professional service. Thanks for the review Dmitry. Best wishes from us all at Your Move.

5/5

Google

We have recently had the pleasure of dealing with Rachel and Rachael at the houghton branch and found them very knowledgable and friendly. We would definitely recommend this Estate Agent as they genuinely care about the customer.

Michele · 23 June 2019

Agent replied · 21 June 2024

Hi Michele and thank you for the review. We are so pleased with what you thought about the service that we provided you and we hope that you will choose Your Move again. All the best from the Your Move Chris Stonock team

5/5

Google

I have not used the service and my star review must have been a pocket review, my apologies. Those I know have used you as more than happy

Christie · 22 June 2021

Agent replied · 21 June 2024

Hi Christie, I'm disappointed to see you've only rated us 3 stars. Customer service is a top priority for us and I'd really like to learn more about your experience. Please can you email abi.broderick@your-move.co.uk. Thank you.

5/5

Google

Have used your move in houghton as I was looking to move . I have spoken to Rachel Rachael and josh and they have all been really helpful.... will definitely use again .

Billy · 23 June 2019

Agent replied · 21 June 2024

Thanks for the great review, Billy! I will be sure to pass on your praise to the Houghton team. We are so pleased to have helped you to move home, and we would be more than happy to help you again in the future. All the best from the Your Move Chris Stonock team

5/5

Google

The team at the Houghton Branch - Rachel, Rachael and Josh are really good - professional, friendly and helpful in both letting and sales service. Thank You.

Stephen · 23 June 2019

Agent replied · 21 June 2024

Hi Stephen, thank you for the great review that you left us. I will be sure to pass on your praise to the Houghton team. All the best for the future from the Your Move Chris Stonock team

1/5

Google

No idea, never been. Think you have a data management issue!

Kevin · 22 June 2022

Agent replied · 21 June 2024

Hello Mr Bond, as you have not used our services before please may I ask you to kindly remove your review? Rating us 1 star negatively impacts our business on a large scale. We'd be more than happy to help you if you have a house to sell or let and we would show you that we are worth a lot more than 1 star. Please call us if you would like to discuss anything. Best wishes, Your Move.

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