Woodlands Estate Agents reviews

★★★★★ 5/5

Google

Chris was fantastic! Great service and quick responses.

Filipe · 23 September 2024

★★★★★ 5/5

Google

Good service kept us up-to-date with viewings and generally had a nice number of people viewing. Everything went smoothly. Thanks

Ian · 16 February 2024

★★★★★ 5/5

Trustpilot

Lovely property inspector ST

Stephanie was an absolute pleasure to work with! She was friendly, professional, and made the inspection process smooth and stress-free. Her kind and polite demeanour truly stood out.

Nic · 10 March 2025

★★★★★ 5/5

Google

Just bought through Woodlands the team were great and always very responsive always helpful

Jon · 16 January 2026

★★★★★ 5/5

Google

Really helpful, well spoken and really good communication throughout the process😊. Mostly Chris, made my house letting process smooth. Thank you! …

Shamsa · 16 October 2025

★★★★★ 1/5

Google

As tenants we received awful service throughout tenancy and a terrible checkout. Any issues we had were dealt with very slowly and only really progressed if we chased. This includes issues with mould which took over 2 months to get any answers about. Emails were often ignored for weeks. Checkout service was shocking. We paid £180 for checkout and the pictures we received were laughable. They tried to charge us for marks on the walls that you could not see in pictures. When we raised that point, we were told that we would just have to believe the agents that they were there and we couldn’t see them as the pictures were small. If you are going to charge £180 and then try and charge for additional costs I would expect to at least receive pictures where things can be seen. Also responses from Woodlands during this time were often rude and answers to questions raised were incomplete. The cleaning company used is also a joke. Massively overcharge and then the invoice just says invoice and an amount. No detail of work done or labour costs. When woodlands were questioned on this they had no idea how they charged so they effectively allow them to make up a number and woodlands don’t care as they pass the costs onto tenants. Also the cleaning company is based in Croydon so those in Horsham are also most likely paying for 60 miles of petrol and travel when numerous Horsham based cleaners are available. If you do use Woodlands my advice would be to take pictures of everything when you move in as they will try to charge you for things that aren’t your fault when you move out.

Cj · 16 June 2020

★★★★★ 5/5

Google

We would like to thank Iain Campbell for the excellent service we received with our recent sale. Throughout the process he was informative, extremely accommodating and professional and kept us up to date with how the sale was progressing. Everybody we spoke with in the office has been really helpful and pleasant to deal with. Iain is a credit to Woodlands and we will not hesitate to recommend the company in the future.PositiveProfessionalism

Katerina · 25 August 2021

★★★★★ 5/5

Google

I can not recommend Woodlands highly enough! Throughout the whole buying process (from the initial viewing through to completion) Lauren was caring, competent and showed a genuine commitment to help us with every aspect of the move. Nothing was too much trouble and she kept us up to date at every step of the process. Having moved a couple of times in the past decade, I can honestly say that Lauren and the team are a breathe of fresh air with their personable and non-pressured approach.

S · 17 June 2019

★★★★★ 5/5

Google

We would like to thank Iain Campbell for the excellent service we received with our recent sale. Throughout the process he was informative, extremely accommodating and professional and kept us up to date with how the sale was progressing. Everybody we spoke with in the office has been really helpful and pleasant to deal with. Iain is a credit to Woodlands and we will not hesitate to recommend the company in the future.

Katharine · 16 June 2021

★★★★★ 5/5

Google

Brilliant and easy process to help get me and my partner into our new letting. Big thank you to Karen for making it so

Daniel · 16 June 2023

★★★★★ 5/5

Google

Brilliant service, especially from Iain who kept us in the loop every minute of the rather 'convoluted' way, with a wry sense of humour in the face of adversity! Obviously would whole heartedly recommend Woodlands, and will us them in the future. Easy 5 stars!

John · 1 December 2024

★★★★★ 5/5

Google

We are very pleased that we have used Woodlands and can always recommend this Estate Agency. Very personal, friendly, professional and they supported us in bringing things forward with the solicitors and helped when we had questions. We are very happy in our home and like to say thank you!! Phil & Steffi

Steffi · 25 July 2024

★★★★★ 5/5

Google

Ian and the Woodlands team were brilliant during our sale (and originally our purchase!). Thorough, knowledgeable, prompt, and kept us regularly up to date.

Anna · 11 August 2025

★★★★★ 5/5

Google

Chris at Woodlands has been absolutely the best in communicating and aiding us in our searches for property. Excellent in every way!

Simon · 18 August 2025

★★★★★ 5/5

Google

Friendly, thoughtful and helpful team throughout the process of selling. Highly recommended.

Mrs · 24 November 2025

★★★★★ 5/5

Google

Woodlands have been superb throughout, nothing was too much trouble...honest, responsive and would use in future!

Cheryl · 16 October 2025

★★★★★ 5/5

Google

Joe McPherson offers an outstanding service. Every time I need something sorted out he goes the extra mile. It is so nice to work with something who gets things done promptly. Joe also always calls after to check satisfied, which is amazing service. I would definitely refer using Woodlands.

Charlene · 25 July 2024

★★★★★ 1/5

Trustpilot

Only care for landlords not the tenants

We rented our property for over eleven years, and for most of that time everything was straightforward. When Woodlands took over the management two years ago, we continued to pass every six‑month inspection without a single concern raised.

Mariel · 23 December 2025

★★★★★ 5/5

Google

Having first tried another Estate agent, Woodlands proved to be a much better option to sell my mother's retirement flat. All the staff were helpful and we were kept "in the loop" at all times. They had a good rapport with the staff at the flats and knew how best to sell them. A pleasure to deal with them. Just don't get me started on solicitors!

Jeff · 16 June 2023

★★★★★ 5/5

Google

Thank you for their brilliant service quality with professional knowledge to help me on selling my property

Kaden · 9 August 2025

★★★★★ 5/5

Google

David and his team at Woodlands Estate Agents in Horsham were excellent during the complicated sale of our property. Everyone was helpful, organised, polite and care was taken with the viewings and we certainly had a lot of viewings, nothing was too much trouble. We would not hesitate to use them again and we highly recommend their professionalism and expert advice.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 16 June 2021

★★★★★ 5/5

Trustpilot

Great service from Chris

Great service from Chris, in the rentals department in Horsham. Chris really helped me rent out our property and answered all the questions I had and helped make the process as easy as possible. Thank you

KS · 4 December 2025

★★★★★ 5/5

Google

I can’t recommend Woodlands more highly, everyone in the team was excellent We had a challenging property to sell but the whole team, knew it’s selling points and this led to a successful sale. I always knew that our that sale was in good hands, which is incredibly important and reassuring

Denise · 16 February 2024

★★★★★ 5/5

Trustpilot

Credit where credits due....

I have dealt with two or three letting agencies in the past, but without question, I find dealing with Woodlands Redhill by far a pleasure to work with and to communicate too.

Customer · 17 December 2025