Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst class service from Declan and his team, Jacob & Harvey.
Don’t bother with any other agents, Mansell McTaggart come highly recommended.
Andrew · 18 May 2024
Agent replied · 17 June 2024
Many thanks for the review Andrew and it was our pleasure to assist you. All the best in your new home. Guy & team
★★★★★ 5/5
GoogleI’ve had a really positive experience with Mansell McTaggart from the very beginning. They clearly understood the area, the right sale price and how best to market my property. … More
Dave · 13 October 2025
Agent replied · 12 November 2025
Hello Dave,
Many thanks for the review and the opportunity to represent you with the sale of … More
★★★★★ 1/5
TrustpilotPlain rude
Need to check into reality that it is not a normal or common thing for RENTERS to earn nearly £50k a year if people are looking at renting your cheaper 3 bed houses, its because thats what they bloody need and can afford! Expecting them to be earning that amount and denying any help towards people who don’t straight up just no can’t help you there you’re too poor bye! Honestly ridiculous, have you not heard of the cost of bloody living. Price of life is going up but they pay isn’t. Landlords, if you’re wondering why no one’s renting your property yet. These people are why. This is for Burgess Hill, no idea if you’re all like this
Ashleigh · 4 April 2025
★★★★★ 5/5
GoogleWe bought from Mansell Mctaggart and we found the whole experience very well managed and felt very supported by the agent. Jacob was always on hand and nothing was a bother, even through the numerous emails and phone calls back and forth.
Will be using in the future!PositiveResponsiveness, Professionalism
Mr · 13 January 2022
Agent replied · 17 June 2024
Zed, thank you for your fantastic review of the service received by our team. We hope you are extremely happy in your new home and wish you great health. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
TrustpilotEast Grinstead Branch
East Grinstead Branch - they were excellent. Selling and buying was a very long and drawn out process and Mansell’s were helpful and really supportive throughout. From the start I felt they had our best interests at heart. They offered sound advice and we were so pleased we went with them. Luca and Cameron were incredibly helpful with viewings and Steven was excellent with his sales progression support and assistance on numerous occasions! Anytime we called the office I felt whoever we spoke to knew all about our sale and eventual purchase, they seem to really work together as a team and we are so pleased we chose them! Thank you East Grinstead team! Tina
Boo · 5 March 2022
★★★★★ 5/5
GoogleI was selling with Mansell's in Horsham. I wouldn't hesitate to instruct this office again if I was ever selling or renting in the area. We had most of our dealings with Harvey who was exceptional from start to finish - everything you'd want from the person selling your home. Everyone else in the Horsham team that we encountered was also brilliant, they all cover each other's workloads when someone is on holiday and you never feel left in the dark - something I really appreciated.
Natalie · 21 September 2023
Agent replied · 17 June 2024
Thank you for the review Natalie and it was our pleasure to assist you. Our door is always should your direction change. All the best, Guy & team
★★★★★ 5/5
GoogleFantastic company. Jacob was fantastic, transparent, informative and efficient. Can’t recommend highly enough!
Wendy · 23 September 2024
Agent replied · 23 October 2024
Thank you for the review and valued custom Wendy. All the best. Guy & team
★★★★★ 5/5
GoogleAbsolutely brilliant throughout the process of buying our first home. Any issues we had Jacob was straight on the phone to resolve or chase. Nothing was too much trouble which certainly kept our minds at ease. Big thank you to Mansell McTaggart, we will most definitely see you in the future when we come to sell our home.
Hazel · 19 June 2019
Agent replied · 17 June 2024
Hi Hazel, it is great to read of your positive experience of our team. We strive to offer buyers and sellers the very best service possible. Have a great rest of the year, Guy
★★★★★ 5/5
GoogleGuy and his team looked after us from start to finish. They were professional, proactive, attentive and kind. Having not moved house for a very long time we were very apprehensive however they kept us fully informed at every stage. If you are considering moving we would highly recommend Mansell McTaggart.PositiveProfessionalism
Alison · 18 June 2021
Agent replied · 17 June 2024
Thank you so much, Alison for leaving us such a wonderful review and taking your valuable time to do so. It has been an absolute pleasure being of this standard of service to you and we all wish you the very best for the future! Guy, Jacob, Scott, Harry & Miles :)
★★★★★ 5/5
TrustpilotSuperb lettings service
I am surprised at the negative reviews by sellers. My wife and I are landlords who over 20 years had become so disillusioned by the appalling service by letting agents in Wealden compared to our agents in other areas that, after recovering yet another smashed up property we decided to manage our portfolio ourselves. This was such a drain on our time and energy that we decided to sell the Wealden portion through Mansell McTaggart in course of which we were introduced to their letting team, and so decided to hand management to them while their colleagues arranged our property sales.The letting service proved so excellent that we cancelled our sales, and for the first time in 20 years we feel we are getting the expertise and professionalism we pay for. So many thanks to Brian Wilkins in the Uckfield office whose sterling work has been truly transformational.
John · 24 December 2021
★★★★★ 5/5
GoogleMe and my partner were shown around a property by Scott. He was friendly and happy to answer questions.
Jacob was friendly and knowledgeable. He kept us updated throughout the property purchase and happily answered any of our questions. Jacob did great contacting solicitors and chasing up if needed.
Will definitely reccomend Mansell Mctaggart Horsham
Andy · 18 June 2020
Agent replied · 17 June 2024
Thank you for your positive review and kind words. It was our pleasure to provide a thorough service to you and your partner. All the best in your new home. Guy, Jacob & Scott
★★★★★ 5/5
GoogleWe just completed on a house sold via Mansell McTaggart, unlike other agents in the chain they made the process easy everything was seamless. … More
Callum · 7 November 2025
Agent replied · 12 November 2025
Many thanks for taking the time to review us Callum. We would like to wish you all the best in your new home and welcome to Horsham. Guy & team
★★★★★ 5/5
GoogleThank you to Harry for making our first property purchase so easy and stress free. Having him as well as his colleagues giving us constant updates all through the transaction gave us peace of mind throughout the process. Would definitely recommend them!PositiveResponsiveness, Professionalism
Daniel · 18 June 2022
Agent replied · 17 June 2024
Thank you for your positive review Daniel and congratulations on your first purchase. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleBrilliant service from start to finish,kept informed with updates on a regular basis.A big thankyou to Guy and his team with a special thanks to Scott who helped the process stress free.
Irene · 18 June 2023
Agent replied · 17 June 2024
Many thanks for the review and your valued custom Irene. The team would like to wish you all the best for the next chapter. Guy, Jacob, Scott, Harvey & Diana.
★★★★★ 5/5
GoogleVery professional Agents.. just been looking for a property in last few weeks and I already feel Mansells team specially Scott and Jacob are great. I am hoping to find a suitable property through them.
What makes them different to other agents is the properties they sell are well located and their service is special and you are well taken through this process professionally. They understand what you looking for! Best of luck
Many thanks for everything you guys do.
Feroz · 18 June 2023
Agent replied · 17 June 2024
It is great to hear of your experience Feroz and let’s hope we can match you with one of our properties in due course. All the best. Guy, Jacob, Scott, Harvey & Diana
★★★★★ 5/5
GoogleI have finally exchanged contracts!
When I first started my journey and signed the agency contract I thought what a lot of money the fees were. My house sold quickly which made me think this is money for old rope.
Then my buyers pulled out and that’s when I realised the true value of Mansell McTaggart and the team. We’ve had ups and downs along the way but Jacob (and Scott) have continued to remain professional, positive and extremely calm.
I can’t thank them enough for all their efforts and really going above and beyond at various stages during the process.
So if you are about to sell your property and are feeling like I was at the start try Mansell McTaggart for a very different experience.
Sue · 18 June 2023
Agent replied · 17 June 2024
Thank you very much for taking the time to leave a review and your valued custom. It is great to read of your positive experience of the team. We wish you all the very best in your new home. Guy & team.
★★★★★ 5/5
GoogleHave had the best experience with this Estate Agency compared to sales with others in the past. Been able to meet the whole team as each member of staff wanted to be familiar with all aspects of our property before viewings took place. Communication has been excellent as we received feedback from viewings on the same day or a few days later. This practice has been the same during the selling process as we receive updates regarding the sale every 10-14 days. We are also copied into emails addressed to the solicitor from the agent. The team are approachable, friendly and helpful.
We are very impressed with this professional team and would have no hesitation but to recommend to anyone who wish to place their property on the market.
Susan · 18 June 2023
Agent replied · 17 June 2024
Thank you for the positive account Susan. It was a pleasure to assist you with the sale of your family home and thank you once again for your valued custom. All the best in your new home. Guy, Jacob, Scott, Harvey & Diana
★★★★★ 5/5
GoogleI recently had the pleasure of working with Scott during my search for a new home. Although we have not yet completed our purchase, I wanted to take a moment to acknowledge the hard work and dedication of him and his team. Scott have been incredibly helpful and responsive, providing us with regular updates and answering all of our questions. I appreciate his professionalism and willingness to go above and beyond to help us, and I have no doubt that he will continue to improve and become an even stronger asset to his clients. Thank you for all your hard work and dedication, and we look forward to completing our purchase with your support!
Yue · 18 June 2023
Agent replied · 17 June 2024
Thank you for the review Yue and let's hope the team can locate that perfect home for you. Guy, Jacob, Scott, Harvey & Diana
★★★★★ 5/5
GoogleWe had a positive experience with Mansell McTaggart in East Grinstead for our property sale and as a result we were delighted when we found a house to buy with the Horsham branch. We have not yet exchanged, however we can't fault Scott for how proactive he has been on our purchase - he's been quick to contact solicitors on both sides and keep the sale moving, whilst keeping us informed at every step. We've been delighted so far at the service we've received and have every confidence this purchase will go through smoothly as a result.
Jessica · 18 June 2023
Agent replied · 17 June 2024
Thank you for reviewing the service you have received from both offices. It is great to hear the team have supported you with both the sale and purchase. Here’s to a speedy completion. All the best. Guy, Jacob, Scott, Harvey, Diana & the team in the East Grinstead office.
★★★★★ 5/5
GoogleThe Mansell McTaggart team are amazing!!! They go out of their way to help you and are professional but friendly at all times. My house was sold in super quick time, they looked after my property as if it was their own. They keep me updated weekly on the progress of my chain and are always available to speak to on the phone or by email. I would highly recommend the team at Mansell McTaggart and have been extremely pleased with the proactive service they provide.
Jane · 18 June 2023
Agent replied · 17 June 2024
Many thanks for the positive feedback Jane. It is has been a pleasure to represent you and here’s to a quick completion. All the best. Guy, Jacob, Scott, Harvey & Diana.
★★★★★ 5/5
GoogleMy wife and I used Mansell McTaggart Horsham branch for our home move and can not thank them enough for the support given to us.
We ended up having a fair amount of viewings on our property, which did become slightly stressful, but all of the boys in the office were very productive and determined to find the right buyer for us - which they did.
We will definitely be using Mansell McTaggart again in the future.
Many thanks,
Lewis & Kasey
Lewis · 18 June 2023
Agent replied · 17 June 2024
Thank you for the review and your valued custom. It was our pleasure to assist you throughout the journey and we wish you every happiness in your new home. All the best, Guy, Jacob, Scott, Harvey & Diana
★★★★★ 4/5
GoogleAfter a not so pleasant experience selling our house we changed agent to Mansell McTaggart. They quickly sold our house but the sale was scuppered by the Liz Truss budget. We subsequently sold again successfully. On both sale attempts the professionalism of the Mansell McTaggert team was evident from day 1 and throughout the selling process. We were given weekly progress updates at minimum and this continued throughout until Completion. We would use this team again and can recommend them.
David · 18 June 2023
Agent replied · 17 June 2024
Thank you for taking the time to review the performance of our team and your valued custom. It is great to read of your positive experience after a not so great start with one of our competitors. We would like to wish you every happiness in your new home and please do let us know how we could have made it to 5*. Guy & team
★★★★★ 5/5
GoogleWe sold and bought properties through the Mansell McTaggart Horsham office at the start of the year. Guy and his team were very proffessional and made the whole process quick and easy. We are very happy in our new home, but should the option to move again pop up we would definitely contact Guy again.
Tim · 19 June 2019
Agent replied · 17 June 2024
Hi Tim, many thanks for your 5* star review. It was a pleasure to assist you with the sale and onward purchase. Thank you for your custom and all the best to you and your family. Guy
★★★★★ 5/5
GoogleMansell McTaggart we're super quick in getting us a buyer just two weeks our house was on the market. They worked hard to maintain communication across a very long chain and were always so supportive. Their personal approach is fantastic and overall they really are a great estate agent who I would recommend time and time again
Kat · 2 October 2024
Agent replied · 23 October 2024
Thank you for the review and valued custom Kat. All the best in your new home. Guy & team
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