Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe just bought our house with Mansell Mctaggart and would like to say a big thank you to both Harvey who helped us to make an offer and Jacob who helped us to have a really smooth purchase! He was always available and responded quickly with any questions we had, thank you so much! :)
Kimberley · 3 June 2024
Agent replied · 17 June 2024
Thank you for the review Kimberley and great to hear of your positive experience with Harvey. All the best, Guy & team
★★★★★ 5/5
GoogleExcellent attention given from the word 'go'. We considered a number of estate agents in the area and have not been disappointed by choosing Mansell McTaggart. We've received updates in a very timely manner and, due to their working practices, there have been no moments when we felt 'cast adrift' as there has always been somebody who could answer our (many) queries.
We would not hesitate to recommend Mansell McTaggart!
Deborah · 18 June 2023
Agent replied · 17 June 2024
Many thanks for taking the time to review the teams performance and as always it’s our pleasure to assist you with the sale. Guy, Jacob, Scott, Harvey & Diana
★★★★★ 5/5
GoogleWe had a very good experience with Mansell McTaggart and would like to thank you Jacob in particular, who was constantly chasing all parties involved to make sure things progressed on time.
Francesca · 18 June 2022
Agent replied · 17 June 2024
Thank you for the review Francesca and it is great to hear that the team looked after you throughout the process. We hope you settle into life in Horsham and all the best for the year ahead. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleHaving previously bought and sold through Mansell McTaggart, I didn’t hesitate in suggesting them to act on my family’s behalf when we sadly lost my mum and needed to sell her bungalow.
I originally used them some 7-8 years ago having recognised their impeccable selling techniques, and yet again they proved that by achieving another quick sale for us.
Some of the original team are still there, which I think says a lot about how well they work together to achieve success every time.
Your communication throughout was faultless. Well done MM for a seamless transaction.PositiveResponsiveness, Professionalism
Jeanette · 18 June 2022
Agent replied · 17 June 2024
Thank you for your 5* review Jeanette and it was our pleasure to assist you with the sale of your mum's bungalow. Thank you very much for your ongoing custom and all the best for the future. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleI had not previously bought or sold through Mansell McTaggart so when I chose them for my recent property sale it was their professional image that encouraged me to use their services. That professional image did not change over time and they were an essential conduit to my solicitor and had arranged two successful open days in very rapid time frames. They helped go with the correct buyer and get a price I was happy with. What impressed me the most was that anyone in their office new my piece of business and we're always willing to help with queries. A very well rehearsed outfit I would strongly recommend.PositiveResponsiveness, Professionalism
Gary · 18 June 2022
Agent replied · 17 June 2024
Gary, thank you for taking the time to review your experience and valued custom. It is always encouraging to read of clients feedback. All the best, Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleI was very impressed with every member of the team at Mansell McTaggart. My flat was marketed effectively and sold within weeks. My identified contact at the firm was diligent in updating me regularly on the progress of the sale and proactive in chasing the various parties to keep everything moving. He was also very efficient in responding to my queries and I always had an alternative person to contact if he was unavailable. I was very happy with Mansell McTaggart (Horsham) and would recommend this agent.PositiveResponsiveness, Quality, Professionalism
Fran · 18 June 2022
Agent replied · 17 June 2024
Fran, thank you very much for taking the time to review our team and your valued custom. We would like to wish you all the very best for the future. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleI can’t fault the service and support that the entire team at Mansell McTaggart in Horsham afforded us throughout the entire process of marketing and selling our house.
Straight from the off they set themselves apart from other agents we had worked with. Every member of the sales team visited our house prior to market launch, which not only ensured a personal touch but they all took great care to ensure they all understood every detail of our property. The fact they took extra time to do this was hugely appreciated.
From then on the support was fantastic. They worked with us to ensure viewings were booked in at convenient times, offered professional guidance and advice and proactively provided feedback at every stage. They were integral to wrapping up the sale of our property right to the end.
We felt valued throughout and had total confidence that the sale of our property was in the right hands.PositiveResponsiveness, Quality, Professionalism, Value
Brian · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to review your experience of the team and valued custom. We take great pride in our service and it is always refreshing to hear of positive feedback. The team would like to wish you every happiness in your new home. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleI chose Mansell McTaggart to sell my late mother's flat because I thought that they were the most professional out of my choices. I was not disappointed. The flat was well presented and the whole team visited the flat, so they all knew first hand what the flat was actually like. I received regular updates, all questions and queries, whether by email or phone were always answered promptly. Nothing was ever too much trouble for any member of the team. Great communication and, what also stands out, extremely polite and well mannered. A totally stress free sale.
Definitely recommend.PositiveProfessionalism
Ken · 18 June 2022
Agent replied · 17 June 2024
Many thanks for your review and valued custom Ken. The team would like to wish you all the best for the future. Guy, Jacob, Scott, Harry & Miles
★★★★★ 5/5
TrustpilotJo and her team in the Storrington…
Jo and her team in the Storrington branch are fabulous. Mansell Mctaggart secured a sale for our home within days of it being marketed. The presentation of our property was superb, photography did it proud. We were kept updated throughout our sale and purchase at all times . Although an extremely stressful time the team were very approachable and certainly helped out with all involved taking a lot of the pressures off us. We would definitely recommend Jo and her team and would use again in the future.
Kevin · 17 September 2024
★★★★★ 5/5
GoogleWas a pleasure dealing with Guy and the team. The house sale wasn’t the easiest due to probate but they helped me through by always being there and giving their expert advice and guidance. Felt I could completely trust them and would definitely recommend.
Ann · 19 June 2019
Agent replied · 17 June 2024
Many thanks for your 5* review and it was certainly a tricky one but very rewarding when we heard an exchange had taken place. All the best, Guy, Jacob & Scott
★★★★★ 5/5
TrustpilotJamie at Haywards Heath Branch
Jamie at Haywards Heath branch has been extremely helpful concerning a house my son has inherited with a tenant. Nothing in it for him as house not this area but spent time explain the best way forward. Thank you Jamie.
Lynne · 9 April 2024
★★★★★ 5/5
GoogleJacob and the team have been extremely helpful throughout the process of selling and buying our new home. Highly recommended!
Daniel · 18 June 2023
Agent replied · 17 June 2024
Thank you for the positive review Daniel and the team would like to wish you all the best in your new home. Guy & team
★★★★★ 5/5
GoogleAn outstanding agent!!!
Professional & knowledgeable, we achieved an asking price offer before we even made it to Rightmove & within a week of instruction! Declan & the team were a breath of fresh air & brought renewed confidence following two failed sales with a different agent, we are so pleased we found them!
Mansell McTaggart we cannot THANK YOU enough!
Kitty · 20 November 2023
Agent replied · 17 June 2024
Thank you for your kind words Kitty and it is great to hear of your positive experience of our team. Guy, Declan, Jacob, Harvey, Liam & Diana
★★★★★ 5/5
GoogleI chose Mansell McTaggart to sell my late mother's flat because I thought that they were the most professional out of my choices. I was not disappointed. The flat was well presented and the whole team visited the flat, so they all knew first hand what the flat was actually like. I received regular updates, all questions and queries, whether by email or phone were always answered promptly. Nothing was ever too much trouble for any member of the team. Great communication and, what also stands out, extremely polite and well mannered. A totally stress free sale.
Definitely recommend.PositiveProfessionalism
Ken · 12 December 2021
Agent replied · 11 December 2024
Many thanks for your review and valued custom Ken. The team would like to wish you all the best for the future. Guy, Jacob, Scott, Harry & Miles
★★★★★ 4/5
TrustpilotThe customer service from selling my…
The customer service from selling my home with Mansell Mctaggart was exceptional. They called or emailed feedback after each viewing and even called to say when they couldn't secure feedback. It made the process enjoyable and stress free
MISS · 16 December 2025
★★★★★ 5/5
GoogleThe team were brilliant. No nonesense approach. Business approach from the beginning and throughout the sale nothing was too much for the team at Horsham. Sale went through very smoothly. If you need to see a property you need Mansell Mctaggart.
Dj · 19 June 2019
Agent replied · 17 June 2024
Hi Ben, thank you for your positive words. Please feel free to contact us should you require any further advice. All the best, Guy
★★★★★ 5/5
GoogleBuying our first house has been a breeze thanks to all the help of the team at Mansell Mctaggart Horsham. Couldn't ask for a more professional team, to help everything move along seamlessly. Thank you so much Jacob, Scott and Guy.
Emily · 19 June 2019
Agent replied · 17 June 2024
Hi Emily, thank you for your positive review and the team would like to wish you all the best in your new home. Guy, Jacob & Scott
★★★★★ 1/5
TrustpilotDisappointing experience with Haywards…
Disappointing experience with Haywards Heath branch as a potential buyer of a property that they were selling/managing. Substandard communication throughout the entire process from start to finish with us regularly chasing for updates which was massively elongated due to the sellers 'changing their minds' after we had, had our offer accepted, engaged a solicitor and paid for searches to be completed on the property. The entire situation could have been avoided if the sellers were onboarded correctly with Mansell Mc Taggart to ensure that they were 100% certain about marketing and selling their property. Make sure you get everything formalised in writing to protect yourself should anything go wrong like it did in our situation.
Lucy · 10 July 2024
★★★★★ 5/5
GoogleVery helpful guys at this office. Helped us find a buyer for our flat where other agents couldn't.
They kept all parties in the loop very well and were open and honest with us from.start to finish.
Would happily recommend.
Rob · 5 November 2024
Agent replied · 12 November 2024
Thank you for your review and valued custom Rob. The team would like to wish you and the family all the best in your new home. Guy & team
★★★★★ 5/5
GoogleThe team at Mansell McTaggart were very friendly and helpful during the process of buying a house as FTB. They kept me informed and were always on top of keeping all parties up to speed and making sure the process was moving along to the timescale.
James · 26 July 2024
Agent replied · 23 August 2024
Many thanks for the review James and great to read of your positive experience as a first time buyer. We would like to wish you every happiness in your new home. Guy & team
★★★★★ 5/5
GoogleThe true sign of a professional estate agency/agents ( in my opinion ) are ones that are always polite and courteous when times are “good “ in the housing market, not just when the market is flat!
Customer service is fantastic here in our Horsham and Brighton branches.
Fenton at the Brighton branch truly knows his stuff and so friendly, actually takes time to know every detail of the property he is showing you around, what a refreshing difference dealing with this company and also Miles In our Horsham Branch actually really puts himself out to help in comparison to other estate agents we’ve been dealing with lately, others expect you to choose a home in less time than you would a pair of shoes, thankfully all the staff at Mansell McTaggart so far, seem to allow you to enjoy the process of purchasing your biggest single financial commitment in less than 10 minutes! Most of late have been terse, dismissive and not even please or thankyou ! We experienced good old fashioned service at Mansell, poorly lacking with many other agents.PositiveProfessionalism
Mrs · 24 August 2021
Agent replied · 17 June 2024
Thank you for taking the time to review your recent experience of our team and your valued custom. All the best from the team at Mansell McTaggart.
★★★★★ 5/5
GoogleScott was professional, helpful, friendly and proactive - a pleasure to work with. Thank you Scott.
Nathan · 18 June 2023
Agent replied · 17 June 2024
Many thanks for the review Nathan and great to hear that Scott looked after you during the viewing. Guy & team
★★★★★ 5/5
GoogleMansell McTaggart House sold my house in Horsham, and was extremely happy with the help and advise from Guy and the team. So I bought my house with MM, and will be more than happy to use MM again.
Helen · 19 June 2019
Agent replied · 17 June 2024
Hi Helen, I am so very glad that we could keep the sale and purchase under one roof, it certainly made the transaction a lot more straight forward. Have a great rest of the year! Guy
★★★★★ 5/5
TrustpilotStorrington Branch - Outstanding Team
From start to finish our experience was exceptional. The team worked promptly, always kept us informed and updated on any issues. Our move went smoothly thanks to Anise, Jo and Paul. I would highly recommend them.
Mrs · 20 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.