Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a good experience with Tommy at Mansell Mctaggart with the purchase of our new house. He was polite, professional and efficient with everything. Communication is such an important part of buying and selling houses and Tommy was fantastic at providing prompt updates, keeping us informed at all times and when something needed chasing he would do this immediately which was so helpful. He was quick to arrange first/second/third viewings and made the whole process as smooth sailing as it can be. Thanks for your help Tommy!
Ellie · 10 April 2026
Agent replied · 17 April 2026
Many thanks for the review Ellie and great to hear of your positive experience. We would like to wish you every happiness in your new home. Guy & team
★★★★★ 5/5
GoogleMansell McTaggart made our first house purchase a really positive experience. As first-time buyers, we didn’t fully know what to expect, but the whole process felt much smoother with their support.
Tommy was great throughout. Always easy to reach, happy to answer all our questions, and really helpful when things felt a bit stressful. He kept everything moving and made sure we were always up to date.
We really appreciated all his help and would happily recommend them.
Marcello · 10 April 2026
Agent replied · 17 April 2026
Marcello, thank you for your review and great to hear of your positive experience when buying your first home. We would like to wish you every happiness in your new home. Guy & team.
★★★★★ 5/5
GoogleWe had a great experience with Mansells from start to finish. The team were professional, responsive and really helpful throughout the process. The photos they took of the property were fantastic and ensured we were presenting it at its best.
A special shout out to Declan and Tommy, who were both excellent to deal with. They were friendly, knowledgeable and always happy to answer questions or help whenever needed. Tommy in particular was brilliant at keeping the large chain together and getting everything across the line at the very end despite very challenging circumstances. Thanks Tommy and everyone at Mansells!
Sophie · 17 March 2026
Agent replied · 17 April 2026
Hello Sophie. Thank you for the review and great to read of your positive experience of the team. We certainly work extremely hard to deliver the very best service to our valued clients. All the very best with the move. Guy & team.
★★★★★ 5/5
GoogleWe recently used Mansell McTaggart to sell our property after deciding it was time to retire. Tommy was our allocated point of contact, and we found him to be completely on the ball. He has excellent local knowledge and never minded me popping in whenever I was passing; he always greeted me with a smile and seemed genuinely pleased to see me.
Tommy was always ready with an update and willing to answer any questions we had about the process. We felt well-informed as soon as he had news, as he maintained great contact with everyone in the chain. Even when we were feeling anxious, Tommy was a constant, calming, and reassuring influence during a stressful time. We would highly recommend
Mansell McTaggart, you would be lucky to have Tommy as your point of contact
Stewart · 17 March 2026
Agent replied · 17 April 2026
Stewart, many thanks for your valued custom and review. It is great to read of your positive experience and we are so very happy matters came together after a false start with the previous agent. All the very best for the next chapter. Guy & team.
★★★★★ 4/5
GoogleI had a really good experience with Mansall McTaggart even with a couple complications however it was taken care of smoothly and also professionally and handled very efficiently. A special thank you to Tommy, who was incredibly helpful throughout the process. He was friendly,patient and made sure all my questions were answered, which made the experience more easier and reassuring.
H · 10 April 2026
Agent replied · 17 April 2026
Many thanks for the review and valued custom. All the best to you and the family for the next chapter. Guy & team.
★★★★★ 5/5
TrustpilotI recently sold my house through…
I recently sold my house through Mansell McTaggart in Copthorne, West Sussex, and the service was outstanding. Josh was absolutely brilliant from start to finish. He was very professional , efficient, and his warm smiley attitude took the stress out of the sale. It is clear that the branch is exceptionally well-run under Julian the branch manager. Julian was very good, and highly supportive. They make a fantastic team, and i highly recommend Josh , Julian and the rest of the Mansell McTaggart Team.
Linda · 7 July 2026
★★★★★ 5/5
GoogleI loved the personal approach at Mansell McTaggart in Horsham. After my initial meet with Guy, I then got to meet the team who would be selling my house. A particular shout out to Andrew, who worked incredibly hard to get my sale over the line after an offer was accepted.
Charlotte · 3 April 2026
Agent replied · 17 April 2026
Charlotte, thank you very much for the review and valued custom. All the very best for the next chapter. Guy & team.
★★★★★ 5/5
GoogleI’m really pleased with the way Mansell Mctaggart have managed the sale of my Sons house. From the outset we have been kept informed of progress. Tommy Jones has been our point of contact and he has been extremely diligent and helpful throughout. I’m really impressed with the way he has chased all concerned in the chain to push things forward. I’m really impressed and feel comfortable in highly recommending them for your house sale.
Dave · 20 August 2025
Agent replied · 17 June 2024
Thank you for the review Dave and here's to a speedy completion. All the best. Guy & team
★★★★★ 4/5
GoogleGuy, Tommy and the team were very proactive and responsive throughout and process. They always presented my father's home in the best light in relation to the rest of the market in Horsham, giving clear feedback from viewings and offering good advice on offers submitted. You'll be in good hands.
Amar · 20 March 2026
Agent replied · 17 April 2026
Hello Amar. Firstly, thank you for the opportunity to represent you with the sale of your dad’s home and your valued custom. All the very best for the next chapter. Guy & team.
★★★★★ 5/5
GoogleOur experience with Mansell McTaggart Estate Agents in Horsham has been nothing short of exemplary. The small team they have at the branch means that they all work exceptionally well together. Questions are responded to in record time and the diverse team within the branch provides different perspectives and insights. From the moment we were looking to put our house on the market the whole team visited our property to understand the main selling points. I'd never thought this was something estate agents did, but it is an absolutely invaluable USP for the branch. The process from point of instruction of sale to the sale for our property being finalised was a mere 3 weeks! The use of an app to track viewings and the process as a whole is really helpful and the team honestly couldn't have done more for us than they have. We would wholeheartedly recommend them and have raved about how good they've been to all our family and friends. Throughout our search for our next property we have had experience of well over 10 other estate agents and none of them come anywhere close to those at Mansell McTaggart Horsham - 5 stars isn't enough, can we give them a 10 star rating instead!
Annie · 15 May 2025
Agent replied · 26 May 2025
Thank you so much for the review Annie. It is great to read of your positive experience of the team and process. All the best, Guy & team
★★★★★ 5/5
Trustpilothighly recommend Mansell McTaggart East Grinstead
Jack and the team have made the sale process easy and Stress Free. They are always available by phone or email. Even when things haven’t been great with our purchase through another agent Jack was on hand to assist. If you are looking for an Estate Agent, then I would highly recommend Mansell McTaggart East Grinstead
Samantha · 29 August 2026
★★★★★ 5/5
GoogleWe can not fault Mansell McTaggart, Horsham on their service. Our property sold within 3 weeks of being on the market,. The sale along with our purchase was smooth. Guy was professional, friendly and most of all efficient. Any questions were answered immediately and we were updated on all stages of the sale.
We would highly recommend Mansell McTaggart.
Penny · 27 November 2025
Agent replied · 25 December 2025
Many thanks for entrusting us with the sale of your family home Penny & Martin, and your valued custom. We would like to wish you every happiness in your new home. Guy & team.
★★★★★ 4/5
TrustpilotA friendly and accommodating team
We have just bought a house through Mansell McTaggart Storrington. Joanna, Mark and the team have been great. They have been our faithful advocates through a lengthy process, and genuinely shared our delight and relief when it all finally came good. The reason I haven't given 5 stars is because we were relocating some distance, and to start with they seemed slightly bemused by us wanting subsequent visits to the house when we were in the area (sometimes at quite short notice, to be fair!). This is probably applicable to many estate agents - buyers need more than 15 minutes in a house to make the purchase of a lifetime! But I don't want that to detract from a good review overall - we soon became friends and they accommodated many a visit, as well as visits from tradespeople and keeping an eye on the house while it was empty - so they went above and beyond in the end. Thank you to you all
Julie · 24 January 2026
★★★★★ 5/5
GoogleTommy was fantastic throughout the whole process of buying our new home. From the very beginning he was professional, approachable, and always quick to respond to any questions we had. Buying a house can be stressful, but Tommy made …
Phil · 17 March 2026
Agent replied · 17 April 2026
Many thanks for the review Phil. It is great to hear of your positive approach throughout the purchase. All the very best in your new home and welcome to Horsham. Guy & team.
★★★★★ 5/5
GoogleReally great experience using Mansell McTaggart. From the initial inquiry for a valuation, the valuation, putting on the market, showing people around, and going through the sale process. Tommy was especially great, who flawlessly navigated what is a complex and difficult process dealing with many interested parties. Would definitely recommend.
Jack · 11 December 2025
Agent replied · 25 December 2025
Many thanks for the review Jack and your valued custom. All the best for the next chapter. Guy & team
★★★★★ 5/5
GoogleWe purchased our first house with Guy and his team 15 years ago and was so impressed that we decided to sell it with them. The whole experience was excellent from start to finish and the communication received from Kyran, Kristina was almost instant and very supportive. Thank you to all involved in our house sale!!
Jamie · 13 October 2025
Agent replied · 12 November 2025
Hello Jamie, firstly, thank you for the opportunity to represent you in the sale and your valued custom. We would like to wish you all the best for the next chapter. Guy & team.
★★★★★ 5/5
GoogleMansell Mctaggart have been brilliant selling our shared ownership property! When we were initially deciding who to go with it was a no brainer to go with Mansells. A couple of estate agents turned us down before even looking at the property because of complexity of the sale.
We had a buyer within the first week of putting it on the market. Our first sale fell through so we had to put it back on the market and then again we had a new buyer 10 days later.
Although it has been a stressful process, Declan and the team have been nothing short of amazing and taking as much of the stress out of the situation as possible. Their service has been brilliant from start to finish. If you are wanting an estate agents that work for you then I cannot recommend them highly enough!!!!
Matthew · 19 December 2024
Agent replied · 26 December 2024
Thank you very much for the review and valued custom Matthew. It is great to read of your positive experience and as you know we work relentlessly to deliver the very best service from a team that are invested from the start. Have a fantastic festive break and enjoy your new home. Guy & team
★★★★★ 5/5
GoogleAndrew was wonderful! I purchased my first home using Mansell McTaggart and Andrew supported my case throughout with no question too big or small, and when it comes to selling I will be sure to return.
Daniel · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to review us and great to read of your positive experience buying your first home through us. All the best and welcome to Horsham. Guy & team.
★★★★★ 5/5
GoogleThis is the second time I have instructed Mansell McTaggart to sell my property. Under difficult circumstances, Guy and his team have handled the entire process with sensitivity and professionalism from start to finish. At the same time they were highly proactive in seeking genuine buyers who were in a position to proceed, and as a result we agreed a sale within a few weeks of going to market. They secured an offer considerably above the asking price, which in itself was in excess of other valuations conducted by local agents. The conveyancing process did not always go smoothly (as a result of issues further down the chain), but they were on hand to work with all parties to resolve the issues that arose with minimal fuss. I felt they were always working to obtain the best possible outcome for me as their client, and as such we have now exchanged contracts. I would not hesitate in recommending MM. Guy Bateman as the branch MD is highly knowledgeable, understands the local market deeply and is very skilled at finding the right buyer at the right price. If I need an agent in the future, MM will be my first port of call.
Allison · 4 December 2024
Agent replied · 17 June 2024
Allison, many thanks for your kind words and ongoing custom. It has been our pleasure to assist you and would like to wish you all the best for the next chapter. Guy & team
★★★★★ 5/5
TrustpilotExcellent service from Scott and the team!
We couldn't be happier with the experience of selling and buying our properties through Mansell McTaggart in Ringmer. Scott was fantastic to deal with, highly professional, proactive, and always available to answer our questions. The whole process was handled seamlessly. If you are looking to buy or sell in the area, look no further!
Jake · 6 July 2026
★★★★★ 5/5
TrustpilotWorking with Michelle was an absolute…
Working with Michelle was an absolute pleasure from start to finish. She made the entire exchange process feel so much easier with her kindness, professionalism, and constant support. Michelle was always quick to answer my questions, kept me updated every step of the way, and genuinely cared about making sure everything went smoothly.
Rebecca · 5 July 2026
★★★★★ 4/5
GoogleWe worked with Tommy towards the end of our experience with Mansell McTaggart.
Tommy was very attentive and insured that we were kept fully informed throughout. He ensured good communication and supported the back and forth between solicitors. He was very helpful and a pleasure to work with.
Jamie · 25 November 2025
Agent replied · 25 December 2025
Great to read of your positive experience Jamie and all the very best in your new home. Guy & team
★★★★★ 5/5
GoogleI can highly recommend Mansell McTaggart, Andrew made what was a long process much easier with his regular updates. They are all very easy to contact, very friendly, and very helpful.
Nick · 3 April 2026
Agent replied · 17 April 2026
Many thanks for the review Nick and all the best in your new home. Guy & team.
★★★★★ 5/5
TrustpilotI used Mansell McTaggert mainly because…
I used Mansell McTaggert mainly because I have used Ben Frankling in the past and there has always been positive and professional outcome. Having met the other members of the team it has been just as positive. Everyone has been very helpful and friendly and have able to sort any issues quickly. Mainly dealing with Ben has been a pleasure again. Thank you.
Linda · 1 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.