Trusted Agent profile · Horsham

Mansell McTaggart Horsham reviews

★★★★★ Excellent

573 reviews across 2 platforms

26 Carfax, Horsham, RH12 1EE

Mansell McTaggart's office in Horsham, at 26 Carfax, is rated 4.7 out of 5 across 573 reviews on two platforms, including 491 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

491

Reviews on Google

This office

Trustpilot logo

82

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mansell McTaggart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Google

Having just recently exchanged with a property listed by MM Horsham I can honestly say they have been a pleasure to deal with from start to finish. Everyone I have spoken to at MM Horsham has been helpful however a huge shout out to Andrew … More

Grace · 11 November 2025

Agent replied · 12 November 2025

Hello Grace. Many thanks for reviewing us on your first purchase - great to read of your positive experience. All the best. Guy & team

5/5

Google

We recently sold our house through Mansell McTaggart and were very impressed with the service we received from staff at the Horsham office.They kept in frequent contact throughout the whole process and liaised very effectively when we had issues with our conveyancer in the final stages before exchange of contract.They gave us advice on presenting our home and managed our expectations on price. We sold at the second viewing.They also employ an excellent photographer whose skills showed our house at its best. Declan, Guy and Jacob were a pleasure to deal with and I have no hesitation in recommending their services.The bottle of wine on exchange of contracts was also a very lovely surprise! (Source : allAgents)

Melanie · 23 September 2024

Agent replied · 23 October 2024

Thank you for the review and valued custom Melanie. It was our pleasure to assist you with the sale of your home and wish you all the best for the next chapter. Guy & team

5/5

Google

Very highly recommended, we had a great experience with Mansell at Horsham. Very helpful and knowledgeable team, Tommy was fantastic throughout always very helpful and quick to respond to questions. Lovely personal touch after we had exchanged when Guy came to our house to say congratulations and gave us a bottle of wine.

Paul · 10 August 2025

Agent replied · 9 September 2025

Thank you for the review Paul and entrusting us with the sale of your home. We would like to wish you every happiness in your new home and toast the next chapter! Guy & team

5/5

Google

Tommy provided an absolutely excellent service, from the very beginning. My house was quickly prepared for the sale and once published online, sold within one week. I believe this was helped by Tommy's highly professional manner and expert knowledge. I would highly recommend his services. Anne.

Anne · 13 October 2025

Agent replied · 12 November 2025

Many thanks for taking the time to review us Anne and your valued custom. We would like to wish you all the very best for the future. Guy & team

5/5

Google

Mansell McTaggart Horsham have just managed us through our first experience of selling a property. Guy, Tommy and the team were great, professional, and always ready to assist us. Great service from start to finish and highly recommended.

Lisa · 18 December 2025

Agent replied · 25 December 2025

Many thanks for the review Lisa and your valued custom. Great to read of your positive experience and all the very best in your new home. Guy & team.

1/5

Trustpilot

Disinterest all the way…

After researching the local estate agency market, when we were looking to sell my dad’s home, Mansell McTaggart Copthorne seemed to be the best solution. However, since putting it on the market in January we have now moved to another estate agents. Although we had an offer earlier in the process (that fell through, through no fault of MM), the lack of effort and communication following this was staggering. No interest, no feedback and they had to be chased on every little detail. Viewings feedback was non existent and my advice to others looking locally for an estate agents in and around Crawley is avoid this bunch. Zero motivation and even less interest!

Si · 4 September 2025

5/5

Google

We decided to instruct Mansell Mctaggart following a visit from Declan. The advice given was current and we were impressed with the depth of knowledge about the housing market and the wider economic impact on house pricing and what is realistically achievable in the current economic climate. Communication was brilliant from start to finish and it was great that all the team came to see the property before the property was marketed. This ensured they could fully brief potential buyers. They conducted due diligence to ensure there were no time wasters and this was reflected in the subsequent offers and ability to proceed to exchange/completion swiftly. We were also impressed that they include professional photography as standard. The surprise bottle following exchange was a nice touch and we would certainly recommend them. Thank you Guy, Declan, Liam, Jacob and Harvey on a job well done.

Michael · 18 May 2024

Agent replied · 17 June 2024

Many thanks for taking the time to review your experience and valued custom Michael. It was our pleasure to assist and we wish you all the best for the future. Guy & team

5/5

Google

Declan has been absolutely fantastic, he is a real credit to the business! He has guided us and supported us throughout the process of purchasing, and nothing was too much to ask of him. He would call before work, after work, on his days off, just to make sure we were kept updated, and also to offer a hand when it came to chasing things up with the solicitors. We really can't thank you enough Declan, you made what is usually a pretty stressful experience all that much easier. We will be recommending you to anyone and everyone that is potentially buying or selling. You are truly wonderful! :)

Annabelle · 18 May 2024

Agent replied · 17 June 2024

Many thanks for the review Annabelle and we wish you every happiness in your beautiful new home. All the best. Guy & team

4/5

Google

We were very happy with the service provided by Guy and his team at Mansell McTaggart, they are a professional and friendly team. It took longer than we expected to sell our house but we got there in the end. They are every efficient with the viewings, with a slick process including providing feedback, a good job done by Harvey. Once we had sold our house, Declan was great at keeping on top of everything and keeping the momentum going to completion and liaising with all parties in the chain. We had a very positive experience moving house.

Wendy · 18 May 2024

Agent replied · 17 June 2024

Thank you for the review and valued custom Wendy. I am delighted that we achieved a speedy completion compared to the majority of our current sales, and would like to wish you every happiness in your new home. All the best. Guy & team

5/5

Google

Mansell Mctaggart were brilliant from day one. After seeing so many good reviews, and getting some personal recommendations we knew we would sell our house with them. They were fast with communication, detailed and kept us informed throughout the entire process. The whole team were fantastic and friendly, but a big shout out to Harvey on doing such an amazing job with viewings and Jacob for all his hard work leading up to exchange. You kept us calm all throughout.

Livey · 18 May 2024

Agent replied · 17 June 2024

Thank you for the review and valued custom Livey. It was our pleasure to assist and we would like to wish you every happiness in your new home. All the best. Guy & team

5/5

Trustpilot

Quality service provided by Mansell McTaggart @Burgess Hill

It's been an amazing journey from start to finish and what made it seamless was the incredible service given by the Mansell McTaggart team @ Burgess hill. The level of support, engagement and the efficiency throughout the process has been best in class. Thank you to Mike, Adrian and Lisa and the team. Much appreciated!!!

Kwabena · 15 March 2026

5/5

Google

We sold our grandmother's property through Mansell McTaggart and were really impressed with the level of service and communication. It took a little longer than expected to sell the property but we got there in the end! A huge shout out to Jacob, for his ongoing support and communication, and for making the process that little bit easier. True professionals. We wouldn't hesitate in using Mansell McTaggart Horsham in the future. Thank you!

Polly · 20 August 2024

Agent replied · 17 June 2024

Hi Polly, many thanks for your kind words and it was a pleasure to assist you every step of the way. All the best, Guy and team

5/5

Google

Amazing service from Mansell Mctaggart! From viewing the house, right through to completion we had the pleasure of Andrew dealing with our purchase. He was our right hand man, full of understanding, knowledge and care. We were first time buyers and so was very nervous about the whole process. He guided us through and helped answer any questions we had without us feeling stupid. The communication throughout was five star and ‘if’ we had to do this all again I would definitely go back here again. We will forever be grateful and Thank you for helping us get our dream home! Mark & Emma

Emma · 11 December 2025

Agent replied · 25 December 2025

Thank you for taking the time to review your experience and it is great to read the glowing feedback. We would like to wish you every happiness in your first home. Guy & team.

5/5

Google

Horsham Branch, During this particular sale, Harvey was assigned as our Agent. We found him to be extremely professional, polite and a pleasure to deal with, he kept us extremely well updated on progress throughout the process. All communications with the buyers and solicitors were dealt with very efficiently and professionally. The wider team at the branch in Horsham were fully aware of all matters pertaining to our Sale, on the rare occasion I was unable to reach Harvey. They are a very friendly and down to earth bunch and credit to Guy to have hired such a strong team of Agents. We won’t be buying or selling for a while, but when we do, MMcT will be our preferred Estate Agents.

Ann · 19 March 2024

Agent replied · 17 June 2024

Many thanks for your review and valued custom Ann. It was our pleasure to assist you with the sale of your property and great to hear of your positive experience. Please feel free to reach out should you require any further assistance. Guy & team

5/5

Trustpilot

How reassuring to find such a…

How reassuring to find such a professional, caring dedicated team of super people. Tom George and his team in Hove, Brighton, Steyning have delivered exceptional service in selling our property and guiding us to purchase our next. Utterly reliable and with genuine care in handling even the most tense of situations. Use Tom and his team at Mansell Mctaggart for superlative support in buying and selling your property.

Kevin · 31 October 2025

5/5

Google

Guy and his team were responsive and proactive in their approach. Mansells helped us through the process of selling; advising the best time for photos, when to go live with our listing for maximum impact and achieving the sale price given on valuation.

James · 10 August 2025

Agent replied · 9 September 2025

Thank you for the review James and opportunity to represent you in the sale of your home. We would like to wish you every happiness in your new home and no doubt see you in Pret at some point. Guy & team.

5/5

Trustpilot

The sale of my house in Partridge Green…

The sale of my house in Partridge Green was administered by Ben Frankling of the Steyning branch of Mansell McTaggart. He was always very quick to respond to any questions and easy to communicate with. I left pretty much everything to him and all seemed to go smoothly for which I was grateful. Thank you, DB

David · 29 January 2026

5/5

Trustpilot

What an amazing letting team

What an amazing letting team at Hove, particularly Wendy & Victoria. We have been let down so many times in trying to rent somewhere but Wendy & Victoria were brilliant. They did everything they could to ensure we were successful and kept us informed every step of the way. I would highly recommend them.

Paula · 11 February 2026

5/5

Google

Declan was absolutely fantastic during the purchase of my property, I think at times he single handedly kept it moving forward, dealing with the solicitors, vendors and myself. He went over and above what you could expect from any estate agent. He did local searches through the council website, he sent documents from the vendors directly to me, he chased both solicitors and he always cheered me up when I was fed up with the speed of the process. I would recommend him to anyone considering buying or selling a property. If I ever sell my property in the future I would want Declan to handle the sale, he was outstanding. I would just add as well that the whole team at Mansell's were great, always willing to help and very professional.

Gerry · 20 December 2023

Agent replied · 17 June 2024

Thank you for the review Gerry & great to hear Declan looked after you throughout the process. All the best. Guy & team

5/5

Google

We cannot fault the service we received from Mansell Mctaggert. Every time we viewed a property, Jacob was extremely knowledgeable about all properties we viewed, and was able to answer every question which is not always the case with many agents, especially on Saturdays! MM were always available for viewings and able to arrange as needed to meet our wide search. Extremely pleased to say MM found us a fantastic home and were able to work a solution for everyone’s need. We are very excited to complete and finish the journey.

Jan · 20 December 2023

Agent replied · 17 June 2024

Thank you for the review Jan. It’s great to hear that you have been well looked after by the team. All the best and here’s to a prompt completion. Guy & team

5/5

Google

This is now the second home I have sold through Mansell McTaggarts and I wouldn't hesitate to use them again. Very impressed with the service provided. Harvey was approachable and professional and kept me up to date regularly with the process of the sale, and kept in contact throughout. If the person looking after your property isn't available, then one of the other members of the team will be up to speed and able to answer any questions, so there's no waiting for that person to get back to the office. Everything was organised and dealt with promptly and professionally. I would definitely recommend, and would use them again.PositiveResponsiveness, Quality, Professionalism

Colin · 27 November 2023

Agent replied · 17 June 2024

Many thanks for your review Colin and it was our pleasure to assist you with the sale of your home. We wish you a great end to the year. Guy & team

5/5

Google

Mansell McTaggart have done a fantastic job of guiding us through the process of purchasing our first home. During the viewing of the property, Harvey was extremely knowledgable, answering all questions with detail and also giving us information and recommendations for the local area. We have been very happy with the service provided by Harvey and the team at Mansell McTaggart so far and look forward to proceeding with them. Great service and would definitely recommend!

Yas · 18 February 2024

Agent replied · 17 June 2024

Thank you for taking the time to review the service received and hopefully we can locate the perfect house for you in due course. All the best, Guy & team

5/5

Google

Scott Covey provided us with fantastic service and, as first time buyers, we are extremely grateful for this. The amount of new communication trails and things to track at the beginning of our process could often feel a little overwhelming, but Scott was invariably a rock for us who tied all the moving parts together for us, chased answers for us, and kept us in the loop when others didn’t. Even after we moved in he was still on hand to assist with our queries, acting as the liaison between us and our sellers. I would highly recommend that you are in safe hands with this personable and professional agent.

Chris · 20 November 2023

Agent replied · 17 June 2024

Thank you for your detailed review and it is great to hear of your positive experience. We would like to wish you all the very best in your new home. Guy & team

5/5

Google

From start to finish, Mansell McTaggart demonstrated a high level of professionalism, expertise, and genuine care that exceeded my expectations. We received replies to our emails/phone calls promptly, were always kept in the loop with everything going on and they went above and beyond to help us during our very frustratingly long process of selling and buying a house. They were patient, kind and understanding and did their best to help any way they could. Jacob, whose friendliness, consistent responsiveness, and clear communication made the process significantly smoother. Working with the whole team was a pleasure, and I am grateful for the exceptional service they provided. Thanks to Guy, Jacob, Scott, Harvey, and the entire team!

Angela · 20 November 2023

Agent replied · 17 June 2024

Thank you for taking the time to review the service and your valued custom Angela. It was our pleasure to assist you and all the very best to you both. Guy & team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mansell McTaggart's Google reviews

Questions about Mansell McTaggart Horsham

How many reviews does Mansell McTaggart Horsham have?

Mansell McTaggart's Horsham office has 573 reviews across two platforms: 491 on Google, 82 on Trustpilot (across the whole business).

What is Mansell McTaggart Horsham's rating?

Mansell McTaggart Horsham is rated 4.7 out of 5 across all 573 reviews, and 4.9 out of 5 on Google from 491 reviews.

Has Mansell McTaggart won any awards?

Yes. In The Trusted Agent 2026 awards: Mansell McTaggart, Horsham won Platinum.

Where is Mansell McTaggart's Horsham office?

Mansell McTaggart Horsham, 26 Carfax, Horsham, RH12 1EE.

The Trusted Agent

Is this your office? Claim your page.