Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGuy, Jacob and the team impressed us with their professionalism and outstanding level of service. Jacob provided regular updates throughout and he was always positive, even though the sale took over 5 months. Nothing was too much trouble for this team. They always responded to any issues we raised the same day. I recommend this team without reservation. Harry Field
Harry · 18 June 2021
Agent replied · 17 June 2024
Thank you for your positive review Harry. It was our pleasure to assist you once again and our door is always open should you require any further advice. The team would like to thank you for your custom and wish you and your daughter a pleasant Christmas. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 1/5
TrustpilotFound out today my property that I own…
Found out today my property that I own with my husband was up for sale with this company !!!
It seems if you have keys to a property you can just invite estate agents to look and they put it up for sale , why would they not check land registry ? , who owns the property ? , what a shambles of a company does this ?
Andrea · 23 October 2025
★★★★★ 5/5
GoogleExcellent team of guys, could not recommend highly enough. After a poor experience with another firm, we were slightly nervous and expectations were low, however Guy and his team were just fantastic. We got the our top price from serious buyers and the sale has gone through quickly and seamlessly. Very grateful!
Shelley · 18 June 2022
Agent replied · 17 June 2024
Many thanks for the review and your valued custom Shelley. It was our pleasure to assist you with the sale of your home. Thank you for the cakes which we polished off in no time! All the best. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleGuided us through a stressful time after a prospective purchaser was basically wasting our time.
Guys team got on the case and found us another buyer who met our criteria and the sale went through.
Highly recommended
David and Michelle, Horsham
David · 18 June 2023
Agent replied · 17 June 2024
Many thanks for the review and valued custom Michelle & David. We would like to wish you all the best in your new home. Guy & team
★★★★★ 5/5
GoogleWe sold our flat with Mansell McTaggart this year and we couldn't fault them from start to finish. Scott was outstanding and without him we wouldn't have been able to move. He handled the whole process and made sure everything was chased quickly and consistently in a tricky climate. Wouldn't hesitate to recommend to anyone!PositiveResponsiveness, Quality, Professionalism
Matthew · 18 June 2021
Agent replied · 17 June 2024
Thank you for your review Matthew. It was our pleasure to assist you with the marketing and sale of your home. We wish you well in your new property. All the best. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleBrilliant service from Tommy at Horsham Branch. Communication and advice second to none. Friendly, reliable, knowledgeable, professional and helpful. Helped me through all stages of selling my property, would highly recommend the team there. Thanks.
Paul · 13 October 2025
Agent replied · 12 November 2025
Thank you for the review Paul and great to hear of your positive experience with Tommy. All the best in your new home and many thanks for your valued custom. Guy & team.
★★★★★ 5/5
GoogleOur moving in process wasnt the smoothest as we had quite a few issues with our solicitor (Slow and unhelpful) The team at Mansell Mctaggart helped to push things along with our solicitor to make sure things were done and eventually helped us push through our purchase so we are very greatful and pleased with the service we received. Thanks Again!
Roo · 18 June 2020
Agent replied · 17 June 2024
Thank you for your 5* review Mike. The team would like to wish you all the best in your new home. Guy, Jacob & Scott
★★★★★ 5/5
GoogleThe team at Mansell McTaggart, in particular Jacob, have been excellent throughout the process of our house purchase. Despite the issues faced during the COVID pandemic, the team did all they could to ensure the sale progressed and we were kept regularly updated. We would definitely recommend their services to anyone looking to buy or sell.
Alan · 18 June 2021
Agent replied · 17 June 2024
Many thanks for your 5* review Alan. It was our pleasure to assist you through these bumpy times and it is great to read of your positive experience. We wish you all the best and enjoy your new home! Guy, Jacob, Scott, Harry & Miles
★★★★★ 1/5
TrustpilotMansell McTaggart Horsham.
Mansell McTaggart Horsham.
We Wouldn't use these again. We were rushed through our property Viewing and wasn't given the opportunity to view the Garage and Loft space to see the boiler, but as we liked the property we decided to put in an offer which was £5000 over the entry price. After we submitted a fair offer based on what we saw of the property, the Estate Agents then looked at our financials and tried to instigate a bidding war amongst buyers by claiming that we were £10.000 lower than everyone. This made me sick and I just found it dishonest. They wanted an extra £10.000 on top of the £5.000 we had already offered. We pulled out of the sale and retracted our offer. When asked why I had done this, I told them that I didn't appreciate there sales tactics, to which they replied "it's not sales tactics it the law" which is Actually untrue. They are not legally bound to reveal the other offers, they just don't want to. When you submit your financials to these swindlers, they will use them against you and try to pressure you into using all of your mortgage amount. It is already very difficult if you are a first time buyer, trying to stump up a deposit and now also the Stamp Duty. These people do not care about this, they are only interested in there commission and how much of your money they can get. Disgusting behaviour. Furthermore I posted this review on Trustpilot and Google and when the Director of the Horsham branch saw it, he posted his reply and purposely posted our identities' out of spite breaching GDPR. When we asked him to remove our names he flat out refused. I deleted the review and reposted it. ICO have been informed.
Gabriel · 14 May 2025
★★★★★ 5/5
GoogleThanks to Harvey for all your help on my first house purchase. He kept me updated throughout the process and was professional to deal with :)
Jodie · 18 April 2024
Agent replied · 17 June 2024
Thank you for the review Jodie and great to hear that Harvey looked after you throughout your first purchase. All the best in your new home. Guy & team
★★★★★ 5/5
GoogleScott was amazing. Kept us up to date all the way. Was pro active which we liked. Very polite, well mannered. You are sn absolute asset to mansell mctaggart. Well done and thank you .
Andrew · 21 September 2023
Agent replied · 17 June 2024
Thank you for taking the time to review your experience of the team Andrew. It’s great to read of your positive journey with us. All the best. Guy & team.
★★★★★ 5/5
GoogleJacob was very attentive with the purchase of our property. He maintained consistent dialogue with us and the seller. We felt well informed at all times. A friendly and efficient service! Thank you Jacob! (Horsham branch)
Micah · 22 August 2023
Agent replied · 17 June 2024
Thank you for the review Micah. The team would like to welcome you to Horsham and wish you every happiness in your new home. Guy & team
★★★★★ 5/5
GoogleMy experience with the team at Mansell Mctaggart has been great throughout our purchase process in Horsham. The transaction went fast and smoothly considering how busy the market is at the moment. Jacob was always very responsive and Miles who showed us around was very professional and knowledgeable about the property and the location.PositiveQuality
Ines · 24 August 2021
Agent replied · 17 June 2024
Dear Innes, Thank you for the 5* review and great to hear you were impressed by the service. Enjoy the new home and welcome to Horsham. Guy, Jacob, Scott, Harry & Miles.
★★★★★ 5/5
GoogleAll staff members are kind and courteous and are always there for any help required. If they dont know they will find out, service us second to none. When I decided at long last to put my house up for sale I remembered that they had always kept in contact when I had to halt proceedings early due to a health diagnosis. They didnt need to but did, I knew I would only use them this time around and I was right. Thanks to them it has been easier than I thought and it was daunting now i am widowed. Thank you all.
Christine · 20 November 2023
Agent replied · 17 June 2024
Thank you for the review Christine. It is great to read of your positive account of the team and here's to a prompt completion. All the best. Guy & team
★★★★★ 5/5
GoogleAn excellent experience so far, they listen and I never feel pressurised to agree to anything that I’m not happy with.
They are in constant contact with updates, which I feel is a number one priority.
I continue to have full confidence in Jacob, he’s being a real star, keeping me abreast of what is happening in the sale of my mother’s property and is always prompt in replying to my emails.
He even took the time to search for other properties for me as I was having difficulties in securing my first option and dealing with the estate agent. I’m pleased to say he found one, even though it wasn’t being sold through Mansell McTaggart. I would certainly recommend Mansell to my friends. A very professional and friendly company to deal with.
Debbie · 20 November 2023
Agent replied · 17 June 2024
Thank you very much for taking the time to review the team Debbie. It is great to read of your positive experience. All the best. Guy & team
★★★★★ 5/5
GoogleI am in the process of purchasing a home shown to me by Declan at Mansell Mctaggart in Horsham. Declan & his colleagues are professional, courteous, friendly & knowledgeable. Declan & Harvey (my point of contact) both respond to any phone calls or emails extremely promptly. They have provided recommendations for solicitors & surveyors & moving companies too. They are a wonderful team in Horsham & they communicate with each other, so, when you call the office - no matter who answers the phone - they are familiar with the buyer or seller who is calling. Great experience thus far! Highly recommend. You’ll be in good hands.
Kim · 20 November 2023
Agent replied · 17 June 2024
Thank you for the review Kim. It is great to hear of your positive experience and here's to a prompt completion. All the best. Guy & team
★★★★★ 5/5
GoogleSince seeking an interest in one of Mansell McTaggart’s houses for sell, Harvey has always been on hand regarding any questions we have had that arose, he chased up any problems regarding solicitors. He always gave us a email and a phone call to inform us of new news regarding our property, right up till the end he is gone out of his way to make the situation smooth as can be. He is a great estate agent to have in your corner when buying a house!
Rebecca · 20 November 2023
Agent replied · 17 June 2024
Thank you for the review Rebecca and the team would like to wish you all the best in your new home. Guy & team
★★★★★ 5/5
GoogleWe have just agreed to sell our property through Mansell McTaggart in Horsham and have found a buyer within ten days. Throughout the whole process, they have shown nothing but professionalism. They run a sleek operation, involving each member of the team. Each having viewed the property, so that they are able to market with confidence. Communication has been excellent, both written and verbal. As I instructed Mansell, I found it a little irritating that the Branch Manager would contact my husband at first instance, however this was all resolved as time progressed. Fully recommended.
Helena · 20 November 2023
Agent replied · 17 June 2024
Thank you for your review Helena and great to hear that we have impressed you to date. All the best. Guy & team
★★★★★ 5/5
GoogleMyself and my partner have had a very positive experience with Mansell McTaggart in Horsham, viewing our first properties as first time buyers. Harvey has been very helpful with making this an easy and enjoyable process for us.
Jodie · 18 June 2023
Agent replied · 17 June 2024
Thank you for the positive review Jodie and good to hear you are being looked after throughout your search. All the best. Guy & team
★★★★★ 5/5
GoogleThank you very much Tommy for all the help for entire process.
Ruby · 10 April 2026
Agent replied · 17 April 2026
Ruby, many thanks for the review and valued custom. All the best in your new home. Guy & team.
★★★★★ 5/5
TrustpilotHighly Recommend
Horsham Branch - We sold through Mansell Mctaggart and had an incredible experience. We were constantly kept up to date and in the loop throughout the 9 months our chain took to complete.Harry went above and beyond to help us in many different ways and we are extremely thankful to him. Any issues we had, they already had a solution and made it really easy for us. Not only was their professionalism top notch but they were also really friendly and down to earth which made the whole experience so much better. Thank you to Harry, Guy and Scott for all of your hard work, we appreciate it alot.
Kay · 14 June 2022
★★★★★ 5/5
GoogleKristina was amazing throughout, managing a busy viewing day and then supporting us and our buyers through the process of buying and selling, helping the move run smoothly.
Alice · 9 June 2025
★★★★★ 5/5
GoogleTommy was very honest, informative, and polite dealing with the move.
Frederick · 27 November 2025
★★★★★ 5/5
GoogleI can highly recommend using Mansell McTaggart if you are looking to purchase or sell a property. We have used their services to do both over the last two years and had great results in each case. Guy and his team work tirelessly to ensure the very best service, they are enthusiastic and always respond quickly. The best in town.
John · 19 June 2019
Agent replied · 17 June 2024
Hi John, it was our pleasure to assist you and please feel free to come back to us should you require any further assistance. All the best, Guy
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