Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSamantha Foster went above and beyond to make sure I was comfortable in my move with Leaders. She answered all of my questions in efficient time and she made me feel incredibly secure when dealing with other things to do with my new flat. She’s absolutely wonderful. Leaders, you’re super lucky to have such a bright and fantastic team member. Couldn’t recommend enough.PositiveQuality
Jayde · 20 June 2021
Agent replied · 19 June 2024
Dear Jayde Patrick,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Horsham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleSamantha has been a massive help, she has made it her mission to find me a place to rent and was bang on it with fast interaction everyday until it all went through. Can’t leave a good enough review the help I received throughout was incredible.
Sam · 20 June 2023
Agent replied · 19 June 2024
Dear Sam,
Thank you so much! Sam is truly brilliant we are lucky to have her!
Kind regards
Josh Weller - Senior Branch Manager
★★★★★ 5/5
GoogleSamantha was extremely professional, polite and friendly while helping us find a flat to rent. She was always available and willing to find answers to any number of questions and at times went out of her way to find the best possible solutions for us. Great to deal with and very happy with the result!PositiveResponsiveness, Professionalism
Davie · 20 June 2022
Agent replied · 19 June 2024
Hi Davie, it's experiences like yours that really keep us motivated and we are sure Samantha will be happy to read your review. Thank you for your feedback.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleGreat experience viewing a property with Georgia Hannay at Leaders. She was really friendly and made me feel at ease, answering any questions that I had about the property. She also got back to me promptly to arrange the viewing. Thank you Georgia!
Chloe · 24 August 2023
Agent replied · 19 June 2024
Good afternoon Chloe,
I'm really pleased you've had a great experience so far with Georgia.
Kind regards
Chloe Copestake - Branch Manager
★★★★★ 5/5
GoogleChloe (Horsham branch) has been really prompt when dealing with either the tenants requests or mine and always been really helpful and cheerful.
Keith · 16 March 2026
Agent replied · 19 June 2024
Good afternoon Keith,
Thank you for your lovely 5 star review for Lydia. … More
★★★★★ 5/5
GoogleBoth Amy and Ella have been great in guiding me with the process of becoming a landlord for the first time. They helped me every step of the way and their communication was absolutely incredible.
Sophie · 28 November 2025
Agent replied · 26 December 2025
Good morning Sophie, thank you for leaving Ella and Amy a lovely 5-star review. Kindest regards, Chloe Copestake - Senior Branch Manager
★★★★★ 5/5
GoogleWe moved into our new rental on Friday. We were able to view and move in within one week which was a really quick turn around. Sam has been really helpful throughout the process and went above and beyond to ensure we could move in our chosen date. Very happy with the excellent service provided.
Kirsty · 20 June 2022
Agent replied · 19 June 2024
Thank you for reviewing Sam! Your feedback is much appreciated. We hope you enjoy your new home!
Kind regards
Josh Weller - Senior Branch Manager
★★★★★ 5/5
GoogleWe are new Landlords and Amy has done an exceptional job! Not only guiding us through the process with such professionalism and kindness, she very quickly found us a great tenant and we have been so impressed by her speed, efficiency and great communication. When we made initial enquiries with Leaders, she followed us up on several occasions, without being pushy or annoying, just helpful and gracious. Great job, Amy!
Philippa · 3 October 2024
Agent replied · 24 October 2024
Good morning ,
Thank you for leaving Amy such a lovely review, It's fantastic to have such positive feedback from any new landlords.
Kind regards
Chloe Copestake - Branch Manager
★★★★★ 5/5
GoogleAs a landlord who has recently added a new property to the portfolio I was delighted for the support in getting the place ready and tenanted inside 2 weeks from purchase to occupancy. Amazing supportive team all round and special mention to Jake to help trouble shoot all the niggles with resilience and calm . A very personable and motivated team - could not ask for more and recommend.
Val · 21 June 2018
Agent replied · 19 June 2024
Hi there, many thanks for taking the time to leave the review. We are really pleased to see you have been happy with the work of the team and that you would recommend us too. We'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleAmy Ellis was wonderful and very fast. She took us through all processes smoothly. Me and my partner are so grateful and we shall recommend everyone to use leaders.
Alex · 22 May 2024
Agent replied · 19 June 2024
Good afternoon Alex,
Thank you very much for Amy's review. All the best with your move.
Kindest regards,
★★★★★ 5/5
GoogleWe were new to the Letting business, so needed lots of help and advice - Chloe came to our flat and was so helpful. Professional, knowledgeable, friendly and a wealth of experience. She made the process of preparing our flat for letting so easy. Her colleague, Rebecca, was similarly professional.
We would highly recommend Chloe and her Team at Horsham
Peter · 20 June 2021
Agent replied · 19 June 2024
Hi Peter Hargreaves,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Horsham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleCannot fault Leaders. They dealt with letting my property professionally and efficiently. Samantha was lovely, from start to finish - always on hand to answer questions - super friendly and approachable. Very happy with the whole process :)
Sally · 25 October 2023
Agent replied · 24 October 2024
Dear Sally,
Thank you so much for your recent 5 star review. It means so much to the team.
Kind regards
Josh weller - Senior Branch Manager
★★★★★ 5/5
GoogleHad a bad experience with another company. Came to Leaders - Ella is an asset to the team. Really helpful, communication was brilliant. She made everything so easy!
Emily · 7 August 2025
★★★★★ 5/5
GoogleElla and Amy have gone above and beyond to make my letting experience go smoothly. Many thanks to you both.
Jane · 16 March 2026
Agent replied · 16 April 2026
Good morning Jane, thank you for leaving Amy and Ella a lovely joint 5-star review. Kindest regards, Chloe Copestake - Senior Branch Manager
★★★★★ 5/5
GoogleI had a great experience working with Leaders and especially with Amy Ellis. The team was very friendly, helpful and professional. They were always available to answer my questions and provide me with all the information I needed. All the legal formalities were done so quickly and I moved in without chasing the team but they were constantly in touch with me and informing me with all the necessary paper work.
If you're looking for an experienced real estate agent who will make your home-buying or selling process simple and easy, then Leaders is the right person for the job!
Deepanshi · 20 February 2024
Agent replied · 19 June 2024
Thank you for your review its very much appreciated. I'm delighted to hear of your positive experience. Amy is brilliant!
Kind regards
Josh Weller - Senior Branch Manager
★★★★★ 5/5
GoogleMy Wife and I, had the most amazing Agent Jasmine. She was delightfully helpful, very down to earth and really relatable. Made the entire overwhelming process of letting in the UK seem very easy. I can undoubtedly recommend Leaders and especially Jasmine.
Mike · 20 June 2023
Agent replied · 19 June 2024
Good afternoon Mike,
Thank you so much for taking the time to review your latest experience. I hope your move went to plan and that you enjoy your new home.
Kind regards
Josh Weller - Senior Branch Manager
★★★★★ 5/5
GoogleSam was excellent throughout the whole process and really knowledgeable. She guided me throughout the whole thing and was always on the end of the phone. She made me feel at ease and knew how stressed I was about finding the right property, thank you for putting up with me!! Thank you!
Hannah · 20 June 2022
Agent replied · 19 June 2024
Good morning Hannah,
Thank you for such a lovely review for Sam! We are glad that she could make your moving process stress free.
Kindest regards,
Chloe Copestake
Branch Manager
★★★★★ 5/5
GoogleHaving dealt with a lot of estate agents in my time, I can say using Leaders was by far one of the best experiences I’ve had. Very happy helpful staff, specifically Ella McLaughlin making everything nice and easy. Great service, would highly recommend
Liam · 10 August 2025
Agent replied · 9 September 2025
Good morning Liam, We really appreciate your review for Ella, All the best with your move. Kindest regards, Chloe Copestake - Senior Branch Manager
★★★★★ 5/5
GoogleReview for Tamzen and Ella
I have met Tamzen for a couple of viewing for Rental properties in and around Horsham. She is always so helpful and very well informed regarding the property - … More
Kathleen · 13 October 2025
Agent replied · 12 November 2025
Good morning Kathleen, Thank you so much for leaving both the girls a lovely 5-star review, we are doing our upmost to find you something through us and hope that we can assist you with your move. Kindest regards, Chloe Copestake - Senior Branch Manager
★★★★★ 5/5
GoogleAnnabelle made the whole process as easy as possible and for something that is as stressful as moving she helped every step of the way. I doubt we would have completed the process without her assistance, patience and understanding. Would highly recommend you work with her if you get the chance.
Phil · 20 June 2022
Agent replied · 19 June 2024
Good afternoon Phil,
Thank you so much for leaving Annabelle such a lovely review! We look forward to moving you in shortly.
Kindest regards,
Chloe Copestake
Branch Manager
★★★★★ 5/5
GoogleThis is my first time renting with leaders and id have to say the experience has been great. Dealing with Samantha has been great. she's so sweet, great communication skills. She answered every questions I had and she helped me through out my moving process. She made everything so much easier.
Louise · 20 June 2022
Agent replied · 19 June 2024
Good afternoon Louise,
I am so pleased that Samantha has made your renting experience easier and we really appreciate your feedback.
Kindest regards,
Chloe Copestake
Branch Manager
★★★★★ 5/5
GoogleMany Thanks for the excellent assistance given to me by Zoe Lynch. She helped sort out some issues which others in the organisation were either unable to or unwilling to do so. Thank You
William · 29 October 2025
Agent replied · 12 November 2025
Good morning William, Thank you for leaving Zoe a lovely 5-star review. Chloe Copestake - Senior Branch Manager
★★★★★ 5/5
GoogleVery smooth home transition, great customer service experience with leaders.Thanks Amy you are just wonderful. Thanks for your help throughout the process.
Urvashi · 27 July 2024
Agent replied · 26 August 2024
Good afternoon Urvashi,
Thank you for taking the time to leave Amy such a fantastic review.
Kind regards
Chloe Copestake - Branch Manager
★★★★★ 5/5
GoogleI have been very happy with Josh and the team at Leaders. Everything has been dealt with efficiently and all my questions answered promptly.
Anthony · 18 June 2024
Agent replied · 19 June 2024
Dear Tony,
Thank you for taking the time to review your recent dealings with Leaders Horsham. Your business is very much appreciated,
Kind regards
Josh Weller - Senior Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.